Working at ServiceLink | Glassdoor

ServiceLink Overview

Pittsburgh, PA
1001 to 5000 employees
1967
Subsidiary or Business Segment
Lending
$100 to $500 million (USD) per year
ServiceLink is the premier national provider of transaction services to the mortgage and finance industries. ServiceLink delivers valuation, title and closing and flood services to mortgage originators; end-to-end subservicing to mortgage servicers; and default valuation ... Read more

Company Updates

  • Our Executive Leadership Team hosted the second annual ServiceLink Fall Festival to show appreciation for the hard work employees have put in all year long!

    Thank you to everyone that was able to attend and to all of our volunteers! We wish everyone a safe and happy holiday this week!

    —3 days ago
  • If you are a Saint Vincent College, Seton Hill University, or University of Pittsburgh Greensburg student, network with ServiceLink tonight at the Saint Vincent College Employer Networking Night from 5:00pm-7:00pm. Hear more about why you should #WorkWithUs!

    —9 days ago
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ServiceLink – Why Work For Us?


ServiceLink is the leader in providing premier products and services to the mortgage industry and beyond. We help our clients achieve their strategic goals, realize greater efficiencies and better serve their customers. We deliver best-in-class technology, services and insight with a relentless commitment to upholding the highest standards of quality, compliance and service. We are majority owned by Fidelity National Financial, the leading provider of title insurance and transaction services in the industry and the highest-ranked title insurance company on the Fortune 500 List.

We recognize that our employees are our key competitive advantage, allowing us to continually strengthen our position as the leader in the mortgage services industry. We uphold the mission and goals of our organization by promoting and nurturing a productive and diverse community, and by providing the education, guidance and opportunity for our employees to grow and succeed within our organization. ServiceLink is committed to leveraging the unique capabilities of our people, our processes, and our technology in order to provide the best possible work experience for our employees.

WORKING AT SERVICELINK

At ServiceLink, you will find diverse career paths across each of our business lines and in cities throughout the United States. With so many choices, we are sure to have the right opportunity for you to achieve your potential. ServiceLink offers competitive salaries, great benefits and opportunities for advancement! No matter your experience level, we offer a variety of positions from accounting to IT to customer service to accommodate both your professional background and your schedule.

For more information on our careers, visit svclnk.com/careers. 

Business Professional

ServiceLink’s size provides employees of all career backgrounds with vast opportunities for growth and success.

Industry Professional

ServiceLink employees are leaders in the industry and appreciate when those with industry experience choose to continue their career with us.

Military Professional

ServiceLink strongly supports those who serve our country, and we are proud to offer opportunities for veterans.

Part-Time

For those individuals with limited availability, ServiceLink offers many part-time positions throughout the company.

Recent College Graduate

ServiceLink has opportunities for all experience levels and greatly encourages recent graduates to begin their professional careers at ServiceLink.

Employee Recognition 

ServiceLink recognizes employees who continually go above and beyond normal work responsibilities and demonstrate a passion for outstanding customer service and team work. We acknowledge the hard work of our employees through various internal programs. Our Champion Award program recognizes employees each quarter who go above and beyond their day-to-day responsibilities. In addition, several departments and teams hold their own specific recognition programs to thank employees and show appreciation.   

Wellness Program 

Throughout the year, our employee-driven wellness program provides employees with the tools needed to lead a healthier lifestyle through a variety of events, campaigns and programs. We are proud to offer fitness challenges, healthy snack options, on-site wellness events and more. Additionally, certain ServiceLink locations offer on-site gym facilities and cafeterias.   

Community Involvement 

Through the efforts of our employees and company donations, we are proud to support organizations that make a positive difference within our communities and promote the health and well-being of the areas in which we live and work. For example, ServiceLink holds annual employee events and fundraisers in support of veterans, our single largest area of giving, through organizations such as the Folded Flag Foundation.   

Environmental Stewardship 

ServiceLink promotes environmental sustainability by providing employees the opportunity to make a positive impact on the environment while they are at work with designated recycling areas in all of our facilities. We encourage all employees to be proactive in using smart work habits that promote a more sustainable way of doing business.   

Health Benefits 

We offer an array of competitive benefits to eligible employees to ensure health and happiness. Our benefit plan is affordable, easy to manage and designed to meet the individual needs of our employees.   

On-the-Job Training 

To ensure that employees have the tools, knowledge and technology needed in order to thrive, ServiceLink is proud to offer on-the-job training opportunities that foster employee development.    

Financial Planning 

We understand that saving for the future is important to employees and their families, and that is why we offer an Employee Stock Purchase Plan and 401K plan to eligible employees.   

Paid Vacation and Holidays 

We provide paid vacation and holidays to eligible employees to enable them to take paid time off for rest and relaxation. ServiceLink believes that this time is valuable for employees in order to enhance physical well-being and productivity.      

ServiceLink offers a full suite of enterprise solutions to the industry’s top mortgage originators and servicers. 

ServiceLink, together with our subsidiaries, provides the financial strength, experience, process and technology that lenders and servicers trust to drive performance throughout the life of the loan. Service is part of our name because it is the very backbone of our culture. Simply stated, we out-service our competition. Our Serve First culture links our talents and capabilities to the needs of our clients. 

For almost 50 years, ServiceLink has relied on our vendor partners to provide quality products and exceptional service to ensure that we not only meet our customer expectations, we exceed them, while providing an outstanding experience for our clients and their customers.  

  • Appraiser - SMEvalRecruit@svclnk.com
  • Abstractor - vendormaintenancefolder@servicelinkfnf.com
  • Broker/Realtor (BPO provider) - BPORecruiter@svclnk.com 
  • Field Services Inspector - SRInspections@svclnk.com
  • Property Preservation Contractor - SRPreservation@svclnk.com
  • Signing Agent - cavm@servicelinkfnf.com
  • Title Companies - cavm@servicelinkfnf.com

ServiceLink Reviews

2.2
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Recommend to a friend
Approve of CEO
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Chris Azur
121 Ratings
  • Featured Review

    Helpful (10)

    "A place to get your foot in the door."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Invoice Auditor in Jacksonville, FL
    Current Employee - Invoice Auditor in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ServiceLink full-time (Less than a year)

    Pros

    Casual dress code.
    Flex work schedule.
    Mandatory overtime for job security.
    Simple repetitive work.
    Coworkers are nice.
    Pay is decent.
    Free parking.
    Paid breaks.
    Paid training.
    Daily goals are weighted depending on difficulty.
    Given five months before have to full daily expectancy.
    Cafeteria with vending machines and free coffee.
    Decent holiday and sick time options.
    Healthcare benefit options.

    Cons

    Very quick to point out mistakes without providing advice as to how to fix/avoid them in the future.
    Lots of office chatter just as any other employer.
    Mandatory overtime often leads to having to work Saturday.

    Advice to Management

    I have yet to have enough interaction with them to comment, will update once I have had more.

See All 315 Reviews

ServiceLink Photos

ServiceLink photo of: A look inside our newest building in Moon Township!
ServiceLink photo of: ServiceLink's PULSE committee hosts events for our employees, like lunchtime cookouts, picnics, games or activities to enhance our camaraderie with one another.
ServiceLink photo of: ServiceLink's PULSE committee hosts events for our employees, like lunchtime cookouts, picnics, games or activities to enhance our camaraderie with one another.
ServiceLink photo of: ServiceLink's PULSE committee hosts events for our employees, like lunchtime cookouts, picnics, games or activities to enhance our camaraderie with one another.
ServiceLink photo of: ServiceLink's PULSE committee hosts events for our employees, like lunchtime cookouts, picnics, games or activities to enhance our camaraderie with one another.
ServiceLink photo of: ServiceLink's PULSE committee hosts events for our employees, like lunchtime cookouts, picnics, games or activities to enhance our camaraderie with one another.
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ServiceLink Interviews

Experience

Experience
31%
34%
34%

Getting an Interview

Getting an Interview
50%
18%
10%
7
7
5

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Software Engineer Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at ServiceLink in March 2017.

    Interview

    As Im located out of state, so the two round interviews are all skype based, the first round is a technical screen and last about 30mins to let you tell about your experience and introduce you with their projects. The second round is a pure technical one and last about an hour asking you all the practical questions related to your skill set in ur resume.

    Interview Questions

    • Asking me about webapi,javascript related questions   1 Answer
See All 43 Interviews

ServiceLink Awards & Accolades

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