Working at ServiceLink | Glassdoor

ServiceLink Overview

www.svclnk.com
Pittsburgh, PA
1001 to 5000 employees
1967
Subsidiary or Business Segment
Finance
$100 to $500 million (USD) per year
ServiceLink is the premier national provider of transaction services to the mortgage and finance industries. ServiceLink delivers valuation, title and closing and flood services to mortgage originators; end-to-end subservicing to mortgage servicers; and default valuation ... Read more

Company Updates

  • Recruiting Event: Thursday, March 23, 2017 - ServiceLink will be at Robert Morris University - Moon Township Campus - Sewall Center Arena - from 12 p.m. to 3 p.m.

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ServiceLink – Why Work For Us?


ServiceLink is the premier national mortgage services company that has been providing loan transaction services to the mortgage industry for more than 47 years. ServiceLink delivers home valuation, title and closing, and flood services to mortgage originators; end-to-end subservicing to mortgage servicers; and default valuation, default and loss mitigation title and closing, field services and liquidation solutions that support servicer loss mitigation efforts and the foreclosure process.

ServiceLink helps clients in the lending industry and beyond achieve their strategic goals, realize greater efficiencies and better serve their customers by delivering best-in-class technology, services and insight with a relentless commitment to upholding the highest standards of quality, compliance and service.

ServiceLink is headquartered in Pittsburgh, PA and maintains strategic operational facilities throughout the United States. With dominant presence in all major markets and nationwide facilities staffed with highly trained specialists, we have the ability to scale quickly and offset capacity needs to assist our clients with any challenges they may face with fluctuating volumes or business priorities.

ServiceLink is made up of an experienced staff that is driven by our Serve First culture. Each of our clients works with their own team of support specialists and account managers who are dedicated to the seamless execution of processes in support of each client’s unique needs. By leveraging these unique qualities in our people, our processes and technology, we are able to help our customers:

  • Mitigate risk
  • Reduce cycle times
  • Reduce operating costs
  • Maximize loan value
  • Enhance the borrower experience
  • Foster trust and confidence

Our clients have confidence in our reliability and integrity to not only get the job done, but to do it more efficiently and effectively than anyone else. This ensures that, as a result, our clients’ businesses will operate at peak performance. 

WORKING AT SERVICELINK

ServiceLink supports and values our organization’s most important resource: our people. With an experienced, innovative leadership team at the helm, ServiceLink is focused on attracting, retaining and developing talent in every discipline in our organization. We ensure the right talent is dedicated to the right account, training teams of client-focused specialists who become an extension of the client. We uphold the mission and goals of our organization by promoting and nurturing a productive and diverse community, and by providing the education, guidance and opportunity for our employees to grow and succeed within our organization.

ServiceLink is committed to leveraging the unique capabilities of our people, our processes, and our technology in order to provide a better work experience for our employees. We also encourage participation in company-sponsored events, promoting employee recognition and the health and wellness of our employees and their families. ServiceLink is an equal opportunity employer.

OUR CORPORATE RESPONSIBILITY AND BEYOND

ServiceLink, the nation’s premier mortgage services provider, was founded on solid business fundamentals, strong ethics and character.
We take our corporate responsibility to our communities, clients and shareholders seriously.

Serve First

ServiceLink was built on a foundation of dedication and teamwork with a staff that is driven by our Serve First culture. We recognize that our employees are our key competitive advantage, allowing us to continually strengthen our position as the leader in the mortgage services industry. Our Serve First culture is what differentiates us and provides an outstanding experience for our employees, our clients and their customers. It also is what guides our outreach to the communities we serve and our environmental stewardship.

Charitable Giving

ServiceLink is proud to support organizations that make a positive difference within our communities. Through the efforts of our employees, we support a number of organizations that promote the health and well-being of others and our communities.

Green Team

ServiceLink is dedicated to promoting environmental sustainability, and provides employees the opportunity to make a positive impact on the environment while they are at work. We encourage all employees to be proactive in using smart work habits that promote a more sustainable way of doing business.

ServiceLink Reviews

2.1
Star Star Star Star Star
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Recommend to a friend
Approve of CEO
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Chris Azur
105 Ratings
  • Featured Review

    "A place to get your foot in the door."

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Invoice Auditor in Jacksonville, FL
    Current Employee - Invoice Auditor in Jacksonville, FL
    Recommends
    Positive Outlook
    No opinion of CEO

    I have been working at ServiceLink full-time (Less than a year)

    Pros

    Casual dress code.
    Flex work schedule.
    Mandatory overtime for job security.
    Simple repetitive work.
    Coworkers are nice.
    Pay is decent.
    Free parking.
    Paid breaks.
    Paid training.
    Daily goals are weighted depending on difficulty.
    Given five months before have to full daily expectancy.
    Cafeteria with vending machines and free coffee.
    Decent holiday and sick time options.
    Healthcare benefit options.

    Cons

    Very quick to point out mistakes without providing advice as to how to fix/avoid them in the future.
    Lots of office chatter just as any other employer.
    Mandatory overtime often leads to having to work Saturday.

    Advice to Management

    I have yet to have enough interaction with them to comment, will update once I have had more.

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ServiceLink Photos

ServiceLink photo of: Cameron and Chris enjoying Employee Appreciation Day 2017
ServiceLink photo of: ServiceLink
ServiceLink photo of: New Corporate Headquarters
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ServiceLink Interviews

Interview Experience

Interview Experience
27%
33%
38%

Getting an Interview

Getting an Interview
52%
20%
11%
5
5
2

Interview Difficulty

2.0
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Billing Analyst Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied online. I interviewed at ServiceLink (New York, NY).

    Interview

    It was quick from resume submission to the first phone call and email chain started by HR ; first and second interviews and then an offer letter. I start working at the company with in a week of being offered the position initially.

    Interview Questions

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ServiceLink Awards & Accolades

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