Working at ServiceNow | Glassdoor

ServiceNow Overview

Santa Clara, CA
5001 to 10000 employees
Company - Public (NOW)
Enterprise Software & Network Solutions
$1 to $2 billion (USD) per year
Make work easier
ServiceNow was founded on a very simple idea: that work should be easier. That getting simple stuff done shouldn’t be so hard and complex stuff should be manageable. We started with IT—creating a System of Action to ... Read more

Mission: ServiceNow believes in the power of technology to create better ways to get work done, to make the world of work, work better for people.

Company Updates

  • Our new centre will house ServiceNow teams across various functions including product engineering, app development, product operations and management, service engineering and customer support.

  • "We’re people-based, and my team and I are on a mission to make the experience of working at ServiceNow delightful each and every day." - Pat Wadors.

    How to create a fantastic work culture, with Pat Wadors and Chaya Weiner - Thrive Global

    Studies show that exhaustion is spilling into the workplace - especially underrepresented talent - so how do we recharge? How do we help ourselves and each other? In my opinion, the onus is on all of us - managers, leaders and peers - to support our co-workers and teams in order to build trust and psychological safety.

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ServiceNow – Why Work For Us?

Turn ordinary work days into extraordinary experiences.

Here’s your chance to work on a team passionately driven to make work, work better for people—ServiceNow. We’re a certified Great Place to Work. That means you’ll be joining a company dedicated to diversity, creative thinking, fun, growth, and purpose, but most of all, changing the way the world works.

Work matters. 

It's where we spend a third of our lives. And the workplace of the future is going to be a great place. We're dedicated to bringing that to life to people everywhere. That's why we put people at the heart of everything we do. Take a look at our stories

It's time to unleash your unique super-powers, rock who you really are on a team where you belong, and create amazing experiences at one of the most innovative and fastest-growing software companies on the planet. Let's create the future of work together! 

This is your moment. 


"You make decisions every day that help people. My work makes a big difference, and that's satisfying." - Medha Singri, senior application developer

Information systems

"I wanted to work at a growing company. We're focused, customer-centric, and you can't beat the platform." - Olum Oduwole, project manager

Our work makes life at work easier and more enjoyable for everyone. 

You can belong at ServiceNow. You can be the future of work.

Visit our careers page to find out where we're hiring. 

See what our employees have to say about working here. 


"It's not about selling. We're the trusted advisor - and we have the best technology - so we deliver." - Izabela Rothstein, enterprise account executive


"Our purpose is empowering. The company's putting a lot into the culture, the employees - they're investing in us." - Marina Kong, creative director

At ServiceNow, we believe that a life well-worked is critical to a life well-lived. And we believe in the power of the individual to achieve amazing things.

Our employees are united in the desire to be part of a company that has a long-lasting, positive, global impact. They get their voices heard and have the satisfaction of seeing their hard work brought to life.

Come build something awesome. We’ve got all the benefits you’d expect, and all the opportunities you want.

ServiceNow Reviews

  • Featured Review


    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Program Manager in Atlanta, GA
    Current Employee - Program Manager in Atlanta, GA
    Positive Outlook
    Approves of CEO

    I have been working at ServiceNow full-time (More than a year)


    Quality of work,level of competency of team love the comapny


    weird business hours as my devs are all over the world

See All 821 Reviews

ServiceNow Photos

ServiceNow photo of: People – our customers and our employees – are the heart of ServiceNow’s culture.
ServiceNow photo of: ServiceNow technologists solve complex challenges at scale.
ServiceNow photo of: Bocce adds some competitive fun to our Santa Clara campus.
ServiceNow photo of: Our break rooms are great spots to refuel and recharge.
ServiceNow photo of: Interns gain real-world experience, being involved in daily product development activities.
ServiceNow photo of: Pop into or out of comfortable cubbies to catch up on work, or with colleagues.
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ServiceNow Interviews



Getting an Interview

Getting an Interview




  1. Helpful (19)  

    Associate Applications Engineer Interview

    Anonymous Interview Candidate in Santa Clara, CA
    No Offer
    Neutral Experience
    Difficult Interview


    I applied online. The process took a week. I interviewed at ServiceNow (Santa Clara, CA) in February 2014.


    3 technical phone interviews, couldn't make through to the next step.
    All the accent of the interviewers are heavy, couldn't hear very clear on the phone. They focus a lot on the data structures and fundamental knowledges, and the questions are tricky. I feel embarrassed when I failed to implement the hash function in the HashMap. Overall, compared to other interviews I've got, they are difficult ones.

    Interview Questions

    • Implement HashMap class in Java. Be aware of the collision handling.
      Implement find_next_available_spot function in MyParkingLot class, parking lot sizes 200.
      2 Sum questions;
      Valid Number.   1 Answer
See All 457 Interviews

ServiceNow Awards & Accolades

  • LinkedIn Top Companies 2019, LinkedIn Top Companies, 2019
  • Great Place to Work Certified, Great Place, 2019
  • Future 50 Award winner (Celebrating The Area's Top Growing Businesses), Fortune, 2018
  • Forbes Most Innovative Companies in the World, Forbes, 2018
  • The 100 Biggest Stars In Silicon Valley, Business Insider, 2013
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