Working at ServiceNow | Glassdoor
Notice concerning COVID-19
ServiceNow has posted an update on their COVID-19 response. Please see Company Updates for the latest news.

ServiceNow Overview

Santa Clara, CA
10000+ employees
2004
Company - Public (NOW)
Enterprise Software & Network Solutions
$2 to $5 billion (USD) per year
At ServiceNow, we make the world of work, work better for people. We deliver digital workflows that create great experiences and unlock productivity.

With 6,200+ customers, we serve ~80% of the Fortune 500. And we are on the 2020 list of FORTUNE® ... Read more

Company Updates

  • COVID-19

    #ServiceNowStrong means making work, work better for people wherever you are. Here's how we've been making it all work from home! Want to join us? www.servicenow.com/careers

  • For four computer engineers completing their internships from home in Hyderabad, distance was no barrier to successful innovation. Check out their story here. #internsatNow #lifeatNow

See AllSee All

ServiceNow – Why Work With Us?



Behind every great experience is a great workflow. Especially now.
There hasn’t been another time in history when our belief that “technology is in service of people” is more important to how we all work. Accelerating digital transformation has become a business necessity. Around the world, companies that are furthest along in their digital transformation are better equipped to manage through the COVID-19 crisis. Including ServiceNow. Our seamless transition to work from home is a powerful demonstration of our Now Platform. And we didn’t miss a beat supporting our customers.

Plus, we made a pledge to protect the jobs of our 11,000+ global workforce through 2020 and we expect to continue hiring for new jobs worldwide this year. 

Join our team

 

We’re on the FORTUNE® World’s Most Admired Companies 2020 list.
We’re humbled. And while we’re happy to make lists like this, we don’t work hard to win awards. Our goal is to make work and the workplace better. We’re growing fast, innovating faster, and making an impact on our customers’ and employees’ lives in significant and important ways. Help us build on our incredible momentum, our diverse, engaged workforce, and our purpose to make the world of work, work better.

Read what our employees have to say


We do things differently.
Diversity, inclusion, and belonging are essential to who we are, how we’ll grow, and how we’ll innovate. Through a fair system of opportunity and treatment for all—we are creating a movement of change. 

The fairness we apply to every moment that matters—for our employees, their families, our customers, partners, and communities—helps advance the conversation and make a difference in communities, and ultimately improves everyone’s experience at ServiceNow. 


We encourage employees to be their real selves and to share the stories that make them who they are.

Meet Tony
Meet Laura

We don’t just check a box. We drive real, lasting change.
We strive for a fair system of opportunity and treatment for all. Competitive health and wellness benefits, zero-tolerance for any
kind of discrimination, and protection from social stigmas such as mental health and medical conditions are core to our values and beliefs.

Just as importantly, everyone needs to know they’re paid fairly. In the US, where we have pay data by gender, race, and ethnicity, we’ve achieved pay equity for women and under-represented groups. Globally, where we have pay data by gender, we are within one penny--$0.01 USD--of pay equity for women around the world.

Read our 2020 Diversity Report


Founded by an engineer, built on great code.
 
Our origin story starts with an engineer who saw a way to create great experiences at work, and it’s still our story today. We believe a key to our success now and forever relies on a team of roll-up-your-sleeves, brilliant, creative coders—and that’s the team we’ve built. It’s why we attract great talent, and if this sounds like you, it’s why we’d love you here at ServiceNow. 

Meet our Hyderabad Engineering team 

 

We need you to help us change the world. 
Innovating on the Now Platform, you’ll focus on the performance, scalability, and reliability of software and infrastructure that support 6,200+ ServiceNow enterprise customers around the world. That’s big.

Working in an agile team, you’ll be responsible for identifying and solving issues and enhancements, with the end goal of creating digital workflows for our customers—workflows that create great experiences.

And because we work with petabytes of data from many of the top companies in the world, you’ll be focused on some of the highest scalable systems that SaaS world has to offer. World-changing and life-changing.

Explore our engineering roles

Find the benefits you want and the opportunities you expect.


Ready to sell with the best, to the best?
At ServiceNow, our pipeline is strong. Our solutions are resonating. Our customers are asking for more. With our new CEO Bill McDermott on board, we’re ready to begin this next phase of our explosive growth, right now. Which is why we’re hiring Sales pros ready to help guide global companies through their digital transformations, working with the C-Suite to help change the world of work for everyone.

Now is the perfect time.
We made it onto the S&P 500 last year and were named to the FORTUNE® World’s Most Admired Companies 2020 list. The innovation driving it all, the Now Platform, continues to prove its lasting value, creating digital workflows that allow great experiences, unlock productivity and help the modern enterprise scale and operate faster than ever before. And with ~80% of the FORTUNE 500® as customers and 97% renewal rate (as of Q1 2020), you’ll be joining, and helping build, our Sales A-team.

Why ServiceNow?
We think we know a bit about great Sales teams. We are passionate about our customers, laser-focused on driving revenue growth, and inclusive in ways that have helped us build a team that’s diverse, fun to work with, and ready to change the world. We also know our future success depends on continuing to build and scale our incredible Sales team. Which is where you come in.

  • Competitive compensation, equity, and bonus plans
  • People-first culture
  • Excellent work/life balance
  • Personal growth and internal mobility

Explore our Sales roles


If you want real world experience that makes an impact, we want you.
 
Are you ready to join one of the fastest growing software companies in the world? And while you’re at it, gain real-world experience working on projects with our world-class team, for our global enterprise clients? At ServiceNow, we’re looking for students who want to learn, grow, and take a giant step early in their career, all while making a giant impact. We offer internship opportunities all over the world across various business functions.

Explore our internship opportunities

 

Intern Life @ Now 
Our summer intern program has gone digital! In May 2020, we welcomed ~360 college interns from around the world to work across our business. We’re a digital workflow company, so we have been able to quickly pivot to a digital internship program and still provide valuable career experience, even with our interns and managers working from home!  

We’ve created a digital onboarding process and virtual, purpose-built activities that will give them as much great work experience as being on campus (with full benefits). Among other things, they’ll participate in video speaker series with members of our executive leadership team as well as virtual hackathons, and they’ll have access to LinkedIn Learning online to further grow their careers. Like we said, we make the world of work, work better.

 

What do former ServiceNow interns have to say about their full-time career? 
“I’m very excited to see our product develop and allow ServiceNow administrators to create interactive experiences that are easy to create and manage.” - Rio Martinez, Software Engineering Intern in Chicago, IL

“I love my internship because I feel comfortable here. I can experiment and make mistakes that will ultimately help me succeed and add value to the company.” - Kat Temple, Mobile UX Design Intern in Santa Clara, CA

Read what our other interns have to say 

ServiceNow Reviews

  • Featured Review

    Helpful (3)

    "Opportunity, winning culture, friendly, supportive"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Principal Executive Advisor
    Current Employee - Principal Executive Advisor
    Recommends
    Positive Outlook

    I have been working at ServiceNow full-time (More than a year)

    Pros

    We talk a lot about ‘belonging’ at ServiceNow, it’s a place where everyone can find a home, where they feel included, important and part of the huge growth culture. From a digital transformation perspective we’re given the space to innovate, create and challenge the status quo without fear of failure. In sales it’s a real team effort and there are lots of people to learn from and new ways to work. If you’re open to growing in a team, in a high growth company, where you’ll learn more and have some fun along the way then it’s the right place for you!

    Cons

    High growth companies are constantly changing and improving. This isn’t right for everyone.

    Advice to Management

    Keep doing what you’re doing.

See All 1,100 Reviews

ServiceNow Photos

ServiceNow photo of: Chicago office
ServiceNow photo of: Our Hyderabad office has a collaborative environment for employees to connect and share ideas
ServiceNow photo of: Coffee chats are the best
ServiceNow photo of: Hyderabad team
ServiceNow photo of: San Diego office
ServiceNow photo of: Hyderabad office
See All PhotosSee All

ServiceNow Interviews

Experience

Experience
44%
15%
41%

Getting an Interview

Getting an Interview
47%
21%
12%
9
5
3
3

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (5)  

    Senior Solutions Architect Interview

    Anonymous Employee in Knoxville, TN
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied through an employee referral. The process took 2 weeks. I interviewed at ServiceNow (Knoxville, TN) in September 2019.

    Interview

    Received call from someone in the management chain who received my resume from a mutual contact. Internal folks verified my work history and experience with mutual contacts. Spoke to 3 different peers over the phone and answered some basic questions. One call with a director who was very concerned about personality and customer focus.

    Interview Questions

    • How would you go about setting up an enterprise SOC?   1 Answer
See All 608 Interviews

ServiceNow Awards & Accolades

  • Great Place to Work® August 2020 - August 2021, Great Place to Work®, 2020
  • FORTUNE World’s Most Admired Companies® 2020, Great Place to Work® and Fortune, 2020
  • LinkedIn Top Companies 2019, LinkedIn Top Companies, 2019
  • #87 in Best Workplaces for Diversity™ 2019, Great Place to Work®, 2019
  • #29 in Best Workplaces for Parents™ 2019, Great Place to Work®, 2019
See More

Work at ServiceNow? Share Your Experiences

ServiceNow
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or