Mission: Everything as a Service.
Your enterprise needs to move faster, but lack of process and legacy tools hold you back. Every day, thousands of customer requests, IT incidents, and HR cases follow their own paths—moving back and forth between people, machines, and departments.
With the ServiceNow System of Action you can replace these unstructured work patterns of the past with intelligent workflows of the future. Now every employee, customer, and machine can make requests on a single cloud platform. Every department working on these requests can assign and prioritize, collaborate, get down to root cause issues, gain real-time insights, and drive to action.
Your employees are energized, your service levels improve, and you realize game-changing economics. Work at Lightspeed.
We are redefining markets and changing the perception of enterprise software. Our customers are our biggest fans. Our enterprise cloud technology is highly differentiated and disruptive. We are passionate leaders who are acutely focused on customer success.
To sustain our explosive growth, we are looking for drivers – people who thrive on responsibility and live for the next big challenge. Broaden your horizons and develop your expertise. Accelerate your career and solve real enterprise challenges. Unleash your passion for innovative and modern technology and customer success. We are transforming IT from the department of no to the department of now. Join us.
While you're building your career here at ServiceNow, we've got you covered; our employees take comfort and pride in our comprehensive benefits
You can expect the ride of a lifetime!
We care about you AND your family.
As a foundation for good health, here at ServiceNow we provide outstanding medical coverage to you and your family that offers quality, flexibility and value. Our US employees can choose from four medical plans through Cigna or Kaiser; our international employees have access to complete medical and dental benefits also.
Don't just develop our platform, develop YOURSELF.
Career growth is a way of life at ServiceNow; our managers truly develop employees. Add new skills to your resume, take on new challenges and discover your full potential.
Invest in your future.
ServiceNow's 401(k) Plan with Fidelity allows our employees to defer eligible compensation into a variety of investments options with different investment strategies. Participate in our Employee Stock Purchase Program by purchasing shares of ServiceNow common stock twice per year at a discount of 15% off the lower price on the first day or last day of the purchase period.
Take time away from the office.
We encourage our employees to take 3-4 weeks of flexible time off, in addition to 12 paid holidays throughout the calendar year.
Perks & Extras
- Tech Geeks Welcome Here: It takes the best to build the best. Our employees use the latest and greatest software and hardware for their daily work.
- Eat, Drink & Be Social: Catered Friday lunches & fully stocked kitchens, company socials, poker games & ping pong
- Employee Assistance Program (EAP): Counselors available to help you with marital and family problems, child and elder care assistance, federal tax assistance and legal services.
- Many Dog Friendly Offices
- Silicon Valley Shuttle
I have been working at ServiceNow full-time (More than a year)
ServiceNow is a company that operates in a lean fashion. Every individual has the opportunity to take part in critical and meaningful work that impacts the company. There are ample opportunities for advancement, as they really do promote from within. Reading other reviews I would agree that ServiceNow has a performance driven culture. I have been here for 1.5 years and our stock has risen by $25. If you want to work for a company in which you can scrap by and earn a paycheck find somewhere else to work. Bonuses/stock are paid out quarterly and yes your performance is reviewed in such terms as well. Some people who worked at bigger companies can't adjust to the fast release cycles or the fact that their work has high visibility. Management expects us to work hard, but they honor our DTO policy. One of the few places where you work hard, but they respect your work life balance. Their is awesome management who actually cares about your personal growth as an employee, gives you the support, and tools that you need to perform your job well. We are the best kept secret in the valley, if you don't believe it go do some research.
None that i can think of.
Advice to Management
As the company begins to scale and stocks price increases, it would be nice to increase our fringe benefits to match those of our competitors.
I applied online. I interviewed at ServiceNow.
Invited for one hour onsite interview. Had a neutral experience with manager but a very bad experience with one of the team members. No communication, no talking, no explanation. All the interview was doing is to repeat the really vague question, which honestly I think he/she does not understand either. I was trying to get clarifications and define initial parameters but all I got is the repeating question. I have to assume the inputs and confirm with interviewer before writing. After I finished, the interviewer propose a totally different inputs that could be provided at the beginning during our discussion, and I was blamed for not asking questions to get the correct input.
What a hilarious interview. Totally waste of my time. I've interviewed with over 20+ leading tech companies and only Walmart lab can beat it in terms of how bad it is. And just give you a tip, they definitely like you if you are from a particular country.