ServiceNow Overview

  • Santa Clara, CA
  • 10000+ Employees
  • 2004
  • Company - Public (NOW)
  • Enterprise Software & Network Solutions
  • $1 to $5 billion (USD)

At ServiceNow, our technology makes the world work for everyone, and our people make it possible. Our cloud‑based platform and solutions deliver digital workflows that create great experiences and unlock productivity for employees and the enterprise. With more than 7,400+ ...
Mission: We're on a mission to become the defining enterprise software company of the 21st century.

Glassdoor Awards

Best Places to Work: 2022(#23)

Top CEOs: 2021(#37)

Company Updates

September 29, 2022
KEY NOT FOUND: company-updates.categories.diversity-and-inclusion
Pure joy seeing our employees celebrate their cultures as part of Unidos Heritage Month! Check out this great piece on what Unidos means to them.
We are Unidos!
September 27, 2022
Being the best place to work is constant work, and it’s a priority for us all. When new employees first join ServiceNow, they commit to our People Pact—to live our best lives, do our best work and fulfill our purpose together. It is a pact we make to each other. We are proud to be one of Fortune's Best Workplaces for Women.
Shared image - 100 Best Large Workplaces for Women
100 Best Large Workplaces for Women

What people are saying about ServiceNow

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ServiceNow Reviews

Recommend to a Friend
Approve of CEO
Bill McDermott
Bill McDermott
1,459 Ratings
Featured Review
Current Employee, less than 1 year

"Fantastic Company Culture, Structure, and Values!"

Nov 29, 2021 - Advisory Solution Consultant in London, England
Positive Outlook
Approves of CEO


Culture truly feels at the centre of leaders' priorities, creating a positive and motivating place to work. The company is successful, and there is a real sense of teamwork to continue achieving


Growing so quickly it is easy to feel like a small cog in a fast-growing company. I'd say this is managed very well, but a real risk if not consciously addressed going forward (i.e. ensuring people

Advice to Management

Maintain motivation for the ever-growing team, and ensure hyper-growth doesn't create 'mediocracy' of individual contributors.
See All 3,121 Reviews

Diversity & Inclusion at ServiceNow

(1488 Reviews)

Diversity Programs & Initiatives

At ServiceNow, we are committed to enabling our employees to fully and authentically express themselves. We do that by fostering a sense of belonging and space for dialogue through our values, behaviors, and new and ongoing programs.

Read our 2022 Diversity Equity & Inclusion report

Our Diversity Equity & Inclusion Focus

  • Enable and empower our people: We’ll enhance equitable processes, policies, and practices across the employee lifecycle, from on

Diversity & Inclusion FAQs

All answers shown come directly from ServiceNow Reviews and are not edited or altered.

How is diversity at ServiceNow?

...High workload, internal politics is stronger than performance culture, some of the management lack leadership skills, lots of uncertainty, benefits could be better, career advancement, diversity and equality, conformity, unfairness...Read More

Read 107 more responses

ServiceNow Photos

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ServiceNow Interviews

Getting an Interview
Applied online47%
Employee Referral20%

  1. EID Intern/Co-op Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Average Interview


    Initial interview: Very Friendly and understanding recruiter. They ask pretty common questIon so if you prepare those you should be good. Make sure to really be positive in your answers and be yourself! Good luck!

    Tell Me About Yourself Most proud accomplishments Describe when you faced an obstacle and how you overcame

    Answer Question

See All 1,036 interviews

ServiceNow Awards & Accolades

  • Best Places to Work for LGBTQ Equality 2021Human Rights Campaign Foundation2021
  • FORTUNE® Future 50Fortune2020
  • Great Place to Work® August 2020 - August 2021Great Place to Work®2020
  • FORTUNE World’s Most Admired Companies® 2020Great Place to Work® and Fortune2020

Popular Careers with ServiceNow Job Seekers


ServiceNow FAQ

(67 Questions)

All answers shown come directly from ServiceNow Reviews and are not edited or altered.

See questions about:

What is paid time off like at ServiceNow?

...Great PTO benefits, wonderful Employee Experience initiatives through tools, services, workplace culture is amazing, lots of investment made back into the teams....

February 15, 2022

Read more

See 52 more answers

People Also Ask about ServiceNow

Employees rate ServiceNow 4.5 out of 5 stars based on 3,121 anonymous reviews on Glassdoor. In 2022, ServiceNow employees have voted their company to be one of Glassdoor’s Best Places to Work.

To get a job at ServiceNow, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at ServiceNow and prepare for tough questions.

Overall, 92 of employees would recommend working at ServiceNow to a friend. This is based on 2,721 anonymously submitted reviews on Glassdoor.

50 of job seekers rate their interview experience at ServiceNow as positive. Candidates give an average difficulty score of 2.9 out of 5 (where 5 is the highest level of difficulty) for their job interview at ServiceNow.

92 of employees think that ServiceNow has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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