Working at ServiceTitan | Glassdoor

ServiceTitan Overview

Glendale, CA
201 to 500 employees
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
ServiceTitan® is the premier provider of Mobile Cloud-Based Software solutions for a specific vertical of businesses known as "Home Services" -- encompassing plumbing, HVAC, and electrical service companies ... Read more

Mission: Champion the underserved service workers and create software that makes their lives better.

Company Updates

  • We're hiring!

  • In case you haven't heard, but ServiceTitan just raised 62m in Series C funding! Very proud of this team and what is to come! Join us in making a difference - we are hiring!

    ServiceTitan Raises $62 Million in Series C Funding Round Led by Battery Ventures

    ServiceTitan, the leading provider of workflow and field service management software for home-service businesses, including residential plumbing, HVAC, electrical service providers, and garage door installers, has raised $62 million in Series C funding in a round led by Battery Ventures.

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ServiceTitan – Why Work For Us?


Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and Quickbooks integration. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. 

ServiceTitan is the preferred software for hundreds of the world’s most successful plumbing, HVAC, and electrical companies in the U.S. and Canada, including Mr. Rooter®, Mr. Electric®, and Aire Serv®, as well as best practice organizations NexStar Network™, QSC®, Service Nation Alliance® and Service Roundtable®. 

Why ServiceTitan?

At ServiceTitan you will have the opportunity to work at one of LA’s most successful software start-ups - a highly successful, profitable, VC-backed company that solves “real problems” for “real customers”. This is a unique opportunity to be a part of a start-up that is already proven, yet young enough to offer its employees significant growth and equity. 

Be part of a stellar team.

ServiceTitan has assembled some of the best and the brightest talent from across the country and around the world.  As Titans, we work toward a single goal of providing the best experience possible for our customers.

Impact the lives of hardworking people.

ServiceTitan helps the men and women in home services provide a wonderful customer experience, improve sales, streamline operations, and more easily manage their businesses.

Work in a dynamic environment.

ServiceTitan is about specialization and collaboration. Titans are experts in their fields, always ready to roll up their sleeves and dig into new and challenging projects every day.

Be part of the ServiceTitan family.

ServiceTitan takes care of its own. Titans enjoy an open vacation policy, a choice of healthcare options, retirement savings plans, free catered lunch, and many more benefits.

ServiceTitan Reviews

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ServiceTitan CEO Ara Mahdessian
Ara Mahdessian
56 Ratings
  • "Very Welcoming"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at ServiceTitan full-time (Less than a year)


    Every one treats you like family


    I do not want to lie

See All 63 Reviews

ServiceTitan Photos

ServiceTitan photo of: Our awesome Customer Success team!
ServiceTitan photo of: One of our awesome UX Designer running an awesome Mobile User Journey Research Workshop!
ServiceTitan photo of: Celebrating our Yelp integration the best way we know how!
ServiceTitan photo of: ST people managers at the first "Leading People" training!
ServiceTitan photo of: PeopleOps spent a day at the park strategizing and playing ultimate frisbee
ServiceTitan photo of: Titans volunteering at CHLA!
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ServiceTitan Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    SMB Implementation Manager Interview

    Anonymous Employee in Glendale, CA
    Accepted Offer
    Positive Experience
    Average Interview


    I applied through a recruiter. The process took 2 weeks. I interviewed at ServiceTitan (Glendale, CA) in April 2018.


    I had two phone interviews before being brought into the office for my in-person. I was given a quick tour of their office before settling into the interview room. I subsequently met with 5 different employees from the department for about 30 minutes each. I got to hear each person's perspective on the company and position itself. Everyone was super responsive to the questions I had and I felt that honest answers were given.

    Interview Questions

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ServiceTitan Awards & Accolades

  • GOLD Stevie Award for Customer Service Team of the Year, The Stevie Awards, 2017
  • Best Places to Work, LA Business Journal, 2017
  • Inc. 500/5000 Fastest Growing Companies, Inc. 500/5000, 2017
  • BRONZE Stevie Award for HR Achievement in New Employee Onboarding, The Stevie Awards for Great Employers, 2017
  • SILVER Stevie Award for Employer of the Year - Computer Software - Up to 250 Employees, The Stevie Awards for Great Employers, 2017
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