ServiceTitan Career Overview | Glassdoor

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ServiceTitan Overview

Glendale, CA
201 to 500 employees
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
ServiceTitan® is the premier provider of Mobile Cloud-Based Software solutions for a specific vertical of businesses known as "Home Services" -- encompassing plumbing, HVAC, and electrical service companies ... Read more

Mission: Champion the underserved service workers and create software that makes their lives better.

Company Updates

  • Watch out 2018! Proud to be on Built In LA’s 50 Startups to Watch #BuiltIn50

    Built In LA's 50 Startups to Watch in 2018

    Built In LA has carefully selected 50 young companies (all less than five years old) that we believe will make a big splash over the next 12 months.

  • We are thrilled to be ranked #30 on Deloitte's #fast500 list of fastest growing companies in North America! Way to go team! #technology

    2017 Technology Fast 500 award winners | Deloitte US

    Presenting the 2017 Technology Fast 500 award winners.

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ServiceTitan – Why Work For Us?


Based in Los Angeles, ServiceTitan is a mobile, cloud-based software platform that helps home service companies streamline operations, improve customer service, and grow their business. ServiceTitan’s end-to-end solution for the multi-billion dollar residential home service industry includes CRM, intelligent dispatch, comprehensive reporting, marketing management tools, mobile connectivity for field techs, and Quickbooks integration. ServiceTitan brings a fully operational modern SaaS infrastructure to an industry traditionally underserved by software. 

ServiceTitan is the preferred software for hundreds of the world’s most successful plumbing, HVAC, and electrical companies in the U.S. and Canada, including Mr. Rooter®, Mr. Electric®, and Aire Serv®, as well as best practice organizations NexStar Network™, QSC®, Service Nation Alliance® and Service Roundtable®. 

Why ServiceTitan?

At ServiceTitan you will have the opportunity to work at one of LA’s most successful software start-ups - a highly successful, profitable, VC-backed company that solves “real problems” for “real customers”. This is a unique opportunity to be a part of a start-up that is already proven, yet young enough to offer its employees significant growth and equity. 

Be part of a stellar team.

ServiceTitan has assembled some of the best and the brightest talent from across the country and around the world.  As Titans, we work toward a single goal of providing the best experience possible for our customers.

Impact the lives of hardworking people.

ServiceTitan helps the men and women in home services provide a wonderful customer experience, improve sales, streamline operations, and more easily manage their businesses.

Work in a dynamic environment.

ServiceTitan is about specialization and collaboration. Titans are experts in their fields, always ready to roll up their sleeves and dig into new and challenging projects every day.

Be part of the ServiceTitan family.

ServiceTitan takes care of its own. Titans enjoy an open vacation policy, a choice of healthcare options, retirement savings plans, free catered lunch, and many more benefits.

ServiceTitan Reviews

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Recommend to a friend
Approve of CEO
ServiceTitan CEO Ara Mahdessian
Ara Mahdessian
55 Ratings
  • "Very Welcoming"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at ServiceTitan full-time (Less than a year)


    Every one treats you like family


    I do not want to lie

See All 62 Reviews

ServiceTitan Photos

ServiceTitan photo of: Our awesome Customer Success team!
ServiceTitan photo of: Our Jr. Accountant & Momo at USC Career Fair
ServiceTitan photo of: ServiceTitan presents Tech the Halls
ServiceTitan photo of: Interview training with our VP of Talent Acquisition
ServiceTitan photo of: #28!
ServiceTitan photo of: Our team at the Best Places to Work luncheon!
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ServiceTitan Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview

    Helpful (1)  

    Software Engineer Interview

    Anonymous Employee in New York, NY
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at ServiceTitan (New York, NY) in March 2017.


    It was good. Interviewers were very helpful and friendly. First round was hackerrank test. Then next two rounds were Skype interviews. 2-3 hrs each of the rounds. Complexity was moderate.

    Interview Questions

    • Implement multimap, Questions on LinkedList and randomly generate tree with specific number of nodes.   1 Answer
See All 65 Interviews

ServiceTitan Awards & Accolades

  • GOLD Stevie Award for Customer Service Team of the Year, The Stevie Awards, 2017
  • Best Places to Work, LA Business Journal, 2017
  • Inc. 500/5000 Fastest Growing Companies, Inc. 500/5000, 2017
  • BRONZE Stevie Award for HR Achievement in New Employee Onboarding, The Stevie Awards for Great Employers, 2017
  • SILVER Stevie Award for Employer of the Year - Computer Software - Up to 250 Employees, The Stevie Awards for Great Employers, 2017
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