Working at Shangri-La Hotels and Resorts | Glassdoor

Shangri-La Hotels and Resorts Overview

Hong Kong (Hong Kong)
10000+ employees
1971
Company - Public (0069)
Hotels, Motels, & Resorts
$1 to $2 billion (USD) per year
Unknown
The Shangri-La story began in 1971 with our first deluxe hotel in Singapore.

Inspired by the legendary land featured in James Hilton's 1933 novel, Lost Horizon, the name Shangri-La encapsulates the serenity and service for which our hotels ... Read more

Mission: To delight our guests every time by creating engaging experiences straight from our heart.

Shangri-La Hotels and Resorts Reviews

4.0
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Rating TrendsRating Trends
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Approve of CEO
Shangri-La Hotels and Resorts CEO Lim Beng Chee
Lim Beng Chee
39 Ratings
  • "I recommend this company to all people gret opprtunities."

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Server in Afton, OK
    Former Employee - Server in Afton, OK
    Recommends
    Positive Outlook
    Approves of CEO

    I worked at Shangri-La Hotels and Resorts full-time

    Pros

    Hours and pay are conducive to success. Organization is key

    Cons

    No breaks. The hours were almost too much.

    Advice to Management

    Keep it up. Opening the new Docs was a challenge.

See All 283 Reviews

Shangri-La Hotels and Resorts Photos

Shangri-La Hotels and Resorts photo of: Motivated colleagues
Shangri-La Hotels and Resorts photo of: Life at Shangri-La
Shangri-La Hotels and Resorts photo of: Life at Shangri-La
Shangri-La Hotels and Resorts photo of: Life at Shangri-La
Shangri-La Hotels and Resorts photo of: Life at Shangri-La
Shangri-La Hotels and Resorts photo of: Life at Shangri-La
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Shangri-La Hotels and Resorts Interviews

Experience

Experience
65%
19%
16%

Getting an Interview

Getting an Interview
47%
19%
13%
9
6
6

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Helpful (23)  

    Intern Interview

    Anonymous Employee
    Accepted Offer
    Neutral Experience
    Average Interview

    Application

    I applied through college or university. I interviewed at Shangri-La Hotels and Resorts in January 2016.

    Interview

    Skype interview-- couldn't see them but they could see me. Asked pretty basic questions like strengths and weakness. Also asked me to describe the city I was interviewing for. Overall, a weird experience since I couldn't see them.

    Interview Questions

    • What is one problem you faced in the past and how did you fix it/overcome it?   4 Answers
See All 60 Interviews

Shangri-La Hotels and Resorts Awards & Accolades

  • Best Luxury Hotel Brand, Hurun Report “Best of the Best 2013”, 2013
  • Best Luxury Hotel Brand, TTG Travel Awards, 2014
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