Shellpoint Mortgage Servicing Overview

  • www.shellpointmtg.com
  • Greenville, SC
  • 1001 to 5000 Employees
  • 2014
  • Company - Private
  • Financial Transaction Processing
  • $25 to $100 million (USD)

Shellpoint Mortgage Servicing is one of America’s “Top 5” non-bank servicers of residential mortgage loans, and over 2,500 employees work out of our offices in Greenville, SC, Houston, TX, Jacksonville, FL and Tempe, AZ. Our only business is mortgage servicing; that is, we ...
Mission: Our mission is to deliver best-in-class portfolio performance for our clients. We achieve that goal by providing all homeowners with an exceptional customer experience, and by delivering exceptional value-added special servicing for credit-sensitive portfolios.

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What’s the best way to have a lack of compensation and incentive conversation in your department? I went above and beyond for years doing extra work, organizations etc and nothing has been reflected in pay. I thought my 5 year was going to finally show something but it did not. I’ve inquired about pay but it’s gotten nowhere.

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Shellpoint Mortgage Servicing Reviews

3.3
51%
Recommend to a Friend
59%
Approve of CEO
Shane Ross
Shane Ross
45 Ratings
5.0
Current Employee

"Great Company"

Nov 10, 2022 - Loan Administration in Greenville, SC
Recommends
Positive Outlook
Approves of CEO

Pros

Very good life and work balance

Cons

No cons at this time
See All 333 Reviews

Diversity & Inclusion at Shellpoint Mortgage Servicing

3.8
(130 Reviews)

Diversity Programs & Initiatives

Diversity Programs & Initiatives

For us, building a diverse and inclusive culture is a journey – ongoing and ever-evolving. Actions that back up our words, and often speak louder than words, continue to be our number one goal.

Our Diversity, Equity and Inclusion strategy is more than just talk, it’s in action. The DEI department works cross-functionally within the organization to create meaningful opportunities for employees. Whether it’s networking, fostering a caring community or promoting organizational growth, advocating for what is important to our employees will always be at the core of what we do.

Some examples of these initiatives include:

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Diversity & Inclusion FAQs

All answers shown come directly from Shellpoint Mortgage Servicing Reviews and are not edited or altered.

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Shellpoint Mortgage Servicing Photos

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Shellpoint Mortgage Servicing Interviews

Experience
Positive71%
Negative12%
Neutral18%
Getting an Interview
Applied online59%
Employee Referral15%
In Person11%
Difficulty
2.3
Average
HardAverageEasy

  1. Loss Mitigation Specialist II Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Average Interview

    Interview

    quick and easy. the recruiters did a great job keeping me in the loop of how things were progressing and where everything stood. very thankful for how quick the process was
    Interview

    why should we hire you?

    Answer Question

See All 34 interviews

Shellpoint Mortgage Servicing Awards & Accolades

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Popular Careers with Shellpoint Mortgage Servicing Job Seekers

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Shellpoint Mortgage Servicing FAQ

(45 Questions)

All answers shown come directly from Shellpoint Mortgage Servicing Reviews and are not edited or altered.

See questions about:

What is paid time off like at Shellpoint Mortgage Servicing?

...The benefits and PTO accrual system are good....

July 29, 2022

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People Also Ask about Shellpoint Mortgage Servicing

Employees rate Shellpoint Mortgage Servicing 3.3 out of 5 stars based on 333 anonymous reviews on Glassdoor.

To get a job at Shellpoint Mortgage Servicing, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Shellpoint Mortgage Servicing and prepare for tough questions.

Overall, 51% of employees would recommend working at Shellpoint Mortgage Servicing to a friend. This is based on 320 anonymously submitted reviews on Glassdoor.

71% of job seekers rate their interview experience at Shellpoint Mortgage Servicing as positive. Candidates give an average difficulty score of 2.3 out of 5 (where 5 is the highest level of difficulty) for their job interview at Shellpoint Mortgage Servicing.

48% of employees think that Shellpoint Mortgage Servicing has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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