Working at Shield Healthcare | Glassdoor

Shield Healthcare Overview

Valencia, CA
201 to 500 employees
1957
Company - Private
Health Care
$25 to $50 million (USD) per year
Shield HealthCare was established in 1957 as a specialty pharmacy. Over the years Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Texas and Washington.

With more than 50 years of pharmacy and ... Read more

Mission: Shield HealthCare is a service organization dedicated to fulfilling the medical supply needs of consumers and the caregiving community with a focus on customer satisfaction.

Shield Healthcare – Why Work For Us?


Our Mission

Shield HealthCare is a service organization dedicated to fulfilling the medical supply needs of consumers and the caregiving community with a focus on customer satisfaction.

Company History

Shield HealthCare was established in 1957 as a specialty pharmacy. Over the years Shield HealthCare has expanded nationally with current service locations in California, Colorado, Illinois, Texas and Washington. In 1982, Shield was purchased by C. R. Bard, a medical device manufacturer. In September 1990, Shield was purchased a second time by Kobayashi Pharmaceutical Co., Ltd., a pharmaceutical manufacturer and distributor. In November 2006, Shield's Executive Management Team formed a company called Dharma Ventures Group and acquired a controlling interest in the company from Kobayashi.

CHAPIn 2007, Shield HealthCare was granted formal accreditation status by the Community Health Accreditation Program's (CHAP) Board of Review signifying its commitment as a leader in providing superior products and service to the home healthcare market.

With more than 50 years of pharmacy and medical supply experience, Shield has become an industry leader in Incontinence, Urological, Ostomy, Enteral Nutrition, Wound, and Diabetes supplies.

Our customers appreciate the convenience of reliable home delivery, monthly order reminders, language translators, and Shield’s direct billing to their insurance plans, including Medi-Cal, Medicaid, and Medicare. Shield HealthCare’s Enteral Nutrition Support Program offers on-staff Registered Dietitians to support tube-fed customers and their families.

Why Shield HealthCare?

Shield HealthCare has been helping people with a physical need for disposable medical products live comfortably at home. Shield HealthCare is dedicated to fulfilling the medical supply needs of consumers and the caregiving community with a focus on customer satisfaction.

Join Our Team

Since 1957, Shield HealthCare has been providing our customers with better solutions for independent living. We want you to be a part of the solution by exploring our many unique employment opportunities. We do business in five states with four locations in California; one in Denver, Colorado; Chicago, Illinois; Seattle, Washington; Dallas, Texas and San Antonio, Texas. Career-minded individuals will find our business challenging and our reputation for excellence just one of the rewards we have to offer. To further enhance this tradition of excellence, our employees participate in continuous training and development programs in a variety of disciplines.

Shield Employees

As a company, we pride ourselves on our commitment to provide quality healthcare services to the community. In addition to a dynamic work environment, we are proud to offer competitive salaries and a comprehensive benefits package including:

  • Medical Insurance
    Shield HealthCare knows insurance is important to you and that it provides employees with peace of mind. We offer the choice between a PPO and an HMO plan, depending on the state where you work. Pick the option that best suits your situation. The average company subsidy for medical and dental coverage is 85%.
  • Disability Insurance
    Long-term disability insurance is paid 100% by Shield HealthCare. Short-term disability requires a small co-pay.
  • 401(k)
    Preparing for the future is a necessity. Invest your future in a company that invests in you. Shield HealthCare provides matching contributions and a selection of many stable, low expense ratio funds to choose from in our 401k plan.
  • Dental Insurance
    Shield HealthCare offers both an HMO and a PPO dental plan to meet your needs. Choose what works best for you Employees can select dental insurance without having to select medical insurance if they would like.
  • Life Insurance
    Life insurance equal to your annual salary is provided at no cost to you. The option to increase the amount of coverage or add family coverage is available through payroll deduction.
  • Educational Assistance
    Shield HealthCare will reimburse up to 75% of tuition fees, required fees and textbooks.
  • Flexible Spending Account (Section 125 Plan)
    Set aside money tax-free from your earnings to pay for health care and dependent care expenses. Put your tax free dollars to work for you!
  • Paid Time Off
    Shield employees work hard and we want them to play hard. Earn 1-30 days of vacation annually depending on years of service. Earn 5 sick days per year with the ability to bank up to 30 days for those unforeseen events. Holidays and Floating Holidays give you another 11 days of paid time off.
  • Charitable Contributions and Activities
    Shield employees are encouraged to donate time and money to charitable organizations and be involved in the community. Employee donations to recognized bona fide charitable organizations are matched by the company. Shield HealthCare also sponsors employee teams who participate in charitable fund raising events such as the Revlon Run/Walk, the Relay for Life, and the MS Walk to name a few.

Shield Healthcare Reviews

2.9
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Approve of CEO
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James Snell
10 Ratings
  • Helpful (1)

    "Great company thanks for the chance Darrin is super efficient From Dennis Cremus."

    Star Star Star Star Star
    Former Employee - Anonymous Employee
    Former Employee - Anonymous Employee

    Pros

    Great exercise Efficient goal oriented on task serious mature warehouse workers Darrin totally cares about the customers, I've worked in multiple warehouses and this is the one that stands out. As far as customers first.

    Cons

    The only con I see is that the warehouse should be bigger therefore increasing volume total output of product and the ability to have more product in stock.

See All 28 Reviews

Shield Healthcare Photos

Shield Healthcare photo of: Corporate Headquarters
Shield Healthcare photo of: Shield Healthcare
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Shield Healthcare Interviews

Interview Experience

Interview Experience
28%
14%
57%

Getting an Interview

Getting an Interview
57%
28%
14%

Interview Difficulty

2.6
Average

Interview Difficulty

Hard

Average

Easy
  1.  

    Area Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 3 weeks. I interviewed at Shield Healthcare.

    Interview

    Initial phone interview was pretty standard behavioral based questions with HR. Red flags came in the panel interview when asked illegal questions about age. Interviewers were a sales manager and and an assistant area manager. "Wow your just a kid" "do you think you can manage people much older?" Were just a few of the jaw dropping questions. It was quite uncomfortable. I tried to deflect as much as possible but definitely the least professional interview experience I have had. Wish I would have recorded it from my phone. I'd have a solid discrimation case. :)

    Interview Questions

    • You graduated in 2012, wow you are just a kid, what makes you prepared to handle this position   1 Answer
See All 7 Interviews

Shield Healthcare Awards & Accolades

  • 99% Customer Satisfaction Survey Results, Press Ganey, 2016

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