ShipStation Overview

  • www.shipstation.com
  • Austin, TX
  • 51 to 200 Employees
  • 2011
  • Subsidiary or Business Segment
  • Computer Hardware Development
  • $5 to $25 million (USD)

CompetitorsShipWorks, Ordoro, Shippo
Create Comparison

ShipStation is a web-based software designed to help eCommerce retailers process, fulfill, and ship their orders from all the most popular marketplaces and shopping carts using all the top carriers. Co-founded by Jason Hodges and Byron Wier in 2011, the Austin, TX based company ...
Mission: ShipStation is committed to making the lives of every online retailer easier. Our goal is to provide powerful ecommerce shipping tools as great as the products our users sell.

What people are saying about ShipStation

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ShipStation Reviews

3.6
61%
Recommend to a Friend
72%
Approve of CEO
Nathan Jones
Nathan Jones
60 Ratings
5.0
Current Employee

"Opportunities to Succeed"

Mar 24, 2022 - Product Manager in Austin, TX
Recommends
Positive Outlook
Approves of CEO

Pros

Opportunities to grow and succeed with the company
Fully flexible time off and WFH

Cons

Pay scale below industry standard, not keeping up with inflation

Advice to Management

Might be time to align compensation to be competitive in Austin across all departments. Cost of living is going up in Austin, and your employees are being priced out of the area.
See All 93 Reviews

Diversity & Inclusion at ShipStation

3.7
(30 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from ShipStation Reviews and are not edited or altered.

How is diversity at ShipStation?

...Outside the creepiness, there are some positions that are filled internally without giving everyone equal opportunity....Read More

Read 1 more responses

ShipStation Photos

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ShipStation Interviews

Experience
Positive34%
Negative56%
Neutral9%
Getting an Interview
Applied online79%
Employee Referral10%
Recruiter7%
Difficulty
2.8
Average
HardAverageEasy

  1. User Success Specialist Interview

    Anonymous Employee in Austin, TX
    No Offer
    Negative Experience
    Difficult Interview
    Application

    I applied online. The process took 3 days. I interviewed at ShipStation (Austin, TX) in Aug 2021

    Interview

    This was my third interview with ShipStation over an 8 year time period and every single time it has be AWFUL. They lead you on like they are excited to work with you and then bail all communications. They would be LUCKY to have someone of my experience but choose to go with younger and less experienced people. Customer Service is NOT what they care about.
    Interview

    Tell me about your customer service background.

    1 Answers

See All 32 interviews

ShipStation Awards & Accolades

  • Best Places to Work FinalistAustin Business Journal2013

Popular Careers with ShipStation Job Seekers

JobsSalariesInterviews

ShipStation FAQ

(27 Questions)

All answers shown come directly from ShipStation Reviews and are not edited or altered.

See questions about:

What are perks and other benefits like at ShipStation?

...Great Atmosphere and Benefits....

January 12, 2022

Read more

People Also Ask about ShipStation

Employees rate ShipStation 3.6 out of 5 stars based on 93 anonymous reviews on Glassdoor.

To get a job at ShipStation, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at ShipStation and prepare for tough questions.

Overall, 61% of employees would recommend working at ShipStation to a friend. This is based on 91 anonymously submitted reviews on Glassdoor.

34% of job seekers rate their interview experience at ShipStation as positive. Candidates give an average difficulty score of 2.8 out of 5 (where 5 is the highest level of difficulty) for their job interview at ShipStation.

48% of employees think that ShipStation has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

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