Working at ShopKeep | Glassdoor

ShopKeep Overview

New York, NY
201 to 500 employees
2008
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
ShopKeep provides the #1 rated tablet-to-cloud point of sale and payments processing platform for over 25,000 independent businesses. ShopKeep empowers businesses to thrive by enabling them to take payments and manage their operations smarter, quicker, and easier. ShopKeep ... Read more

Mission: To empower independent business owners to dream big and fight smart.

We’re doing this by providing the tools and support for merchants to make smarter business decisions, so they can reclaim time, be more profitable and keep their passion alive ... Read more

ShopKeep – Why Work For Us?


Want to be a part of something wonderful? ShopKeep is looking for talented, innovative people to join our team.

ShopKeep's collaborative culture isn’t an accident. ShopKeep’s mission to empower small business owners is also a vital part of our internal employee culture.

  • We serve more than 25,000 independent business owners
  • Processes more than $8.5 billion in transactions annually
  • #1 Customer Rated tablet-based POS

ShopKeep is the #1 rated tablet-to-cloud payments and point-of-sale platform, chosen by over 25,000 independent retailers and restaurants. It’s intuitive and easy to use. We were founded by a merchant, so we know simple, powerful solutions beat complicated bells and whistles every time. With ShopKeep, you can accept any form of payment and you get essential features like automatic inventory tracking, employee management and real-time sales reporting anytime, anyplace.

Proud to be a 2019 Sponsor of Portland Women In Technology!

Because happiness is a full-time job

Want to be a part of something wonderful? ShopKeep is looking for talented, innovative people to join our team.

ShopKeep's collaborative culture isn’t an accident. ShopKeep’s mission to empower small business owners is also a vital part of our internal employee culture.

We provide the essentials...

  • Medical, Dental, and Vision Insurance
  • Flexible Paid Time Off (PTO)
  • Commuter Benefits
  • 401k Match

...and the fun-damentals...

  • Catered Meals
  • Happy Hours
  • Beer Fridge
  • Stocked Snack Shelf

Still have energy to burn?

  • Meditation Sessions
  • Massage Therapy
  • Standing Desks

ShopKeep Reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Michael DeSimone
44 Ratings
  • "Great opportunity at great company!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Care Specialist in Northbrook, IL
    Current Employee - Customer Care Specialist in Northbrook, IL
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at ShopKeep full-time (Less than a year)

    Pros

    Smart teammates
    Meaningful work helping merchants grow their businesses
    Opportunity for growth

    Cons

    Busy time of year in Spring, but to be expected

    Advice to Management

    Keep growing the Northbrook team and giving us opportunities to grow our careers.

See All 109 Reviews

ShopKeep Photos

ShopKeep photo of: Take Back Main St! Empowering Small Business Success!
ShopKeep photo of: Great minds coming together
ShopKeep photo of: Welcome to ShopKeep!
ShopKeep photo of: Just hanging in our hoodies...
ShopKeep photo of: In one of our meeting rooms
ShopKeep photo of: Some of the Portland team taking a break at a Happy Hour
See All PhotosSee All

ShopKeep Interviews

Experience

Experience
42%
17%
41%

Getting an Interview

Getting an Interview
63%
11%
7%
7
4
4
4

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Intern Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied online. I interviewed at ShopKeep.

    Interview

    Was sent an email requesting an interview, but had to email back multiple times before the interview was confirmed. They then missed the time I had set aside and asked to reschedule at another time when I was busy. I told them this, but they still proceeded to call at that time. Luckily, I happened to have ended my previous engagement early. After this I was told I would hear back in a 2-3 days, but had to again email them after a week and a half of waiting.

    Interview Questions

See All 29 Interviews

ShopKeep Awards & Accolades

  • Bronze Stevie Winner(Sales and Customer Service), The Stevie Awards, 2013

Pledges & Certifications

Returnships

Offer formal "internships" for mid-career people or those returning to the workforce

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