Shopify Overview

  • www.shopify.com
  • Ottawa, Canada
  • 5001 to 10000 Employees
  • 2006
  • Company - Public (SHOP)
  • Internet
  • $1 to $2 billion (USD)

Shopify is a platform built for independent business owners of all shapes and sizes to start, sell, market and manage their businesses online, in-store, and everywhere between. With a comprehensive set of industry-leading tools, Shopify has helped over 1.7 million people in 175 ...
Mission: Make Commerce Better For Everyone

Company Updates

March 20, 2020
Business owners like you are the heart of Shopify, and we will do everything in our power to support you. We understand that the road ahead may be stressful for you, your loved ones, your employees, and your business. We’re here with you 💚 We’re rolling out a set of product updates and resources to help you respond to this crisis. These Shopify updates include: 💳 Customer gift cards available to merchants on all Shopify plans 🚙 New local pickup/delivery options through Shopify POS 🆓 Extended 90-day free trial for all new sign-ups
Shared image - Shopify COVID-19 Response
Shopify COVID-19 Response
www.glassdoor.com
March 20, 2020
Business owners like you are the heart of Shopify, and we will do everything in our power to support you. We understand that the road ahead may be stressful for you, your loved ones, your employees, and your business. We’re here with you 💚 We’re rolling out a set of product updates and resources to help you respond to this crisis. These Shopify updates include: 💳 Customer gift cards available to merchants on all Shopify plans 🚙 New local pickup/delivery options through Shopify POS 🆓 Extended 90-day free trial for all new sign-ups
Shared image - Shopify COVID-19 Response
Shopify COVID-19 Response
www.glassdoor.com

Shopify Reviews

4.2
81%
Recommend to a Friend
92%
Approve of CEO
Tobias Lütke
Tobias Lütke
560 Ratings
Featured Review
5.0
Current Employee, more than 3 years
Recommends
Positive Outlook
Approves of CEO

Pros

I was hired into the company exactly one month after graduating college. Shopify was the only company I applied to after graduation, as I refused to try my hand anywhere else until I got my firm "no"

Cons

A few years ago, it would be common to work your way up from a support guru to anywhere within the organization. As the company has grown exponentially, increased competition has made internal

Advice to Management

The upper management team and Shopify is strangely human. I've worked for my fair share of companies, and have never encountered a group of people who care more about their employees than these
See All 990 Reviews

Diversity & Inclusion at Shopify

4.1
(172 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Shopify Reviews and are not edited or altered.

Does Shopify provide assistance to those with physical or mental disabilitiies?

...Very progressive company in many ways when it comes to inclusion, diversity, mental health, and self care...Read More

Read 2 more responses

Shopify Photos

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Shopify Interviews

Experience
Positive53%
Negative27%
Neutral20%
Getting an Interview
Applied online74%
Employee Referral13%
Recruiter8%
Difficulty
2.8
Average
HardAverageEasy

  1. Program Manager Interview

    Anonymous Employee in Netherlands
    No Offer
    Negative Experience
    Easy Interview
    Application

    I applied online. I interviewed at Shopify (Netherlands)

    Interview

    Started out great but became drawn out, disorganized and rude.

    Whole process started great, the life story portion was a fun 2 way conversation, then moved to 3 technical/experience interviews over a span of a month and a half. None of the people I interviewed with were able to tell me what the next steps would be, when they would were looking to fill the posting by and that I would have to reach out to the first person I interviewed with for that info (HR).

    When asking about the culture I got the same canned response from each person "its just amazing!". When I asked for more details they just kept saying “it’s just amazing and such a people first business” - “its just amazing".

    During the whole process I was consistently told what I am a perfect fit for the role, the top candidate and how much they think I would fit in and be a great addition.

    After the "final" interview I was told to reach out to HR if I had any questions but should hear very back soon - great right….?

    As the weeks went by I never heard back from Shopify and each of the 4 follow up emails I sent (for any updates) over the last 2 months went unanswered and ignored - I was ghosted which considering the fact that I took the time to meet with Shopify on multiple occasions over the span of a month an a half it is incredibly rude, inconsiderate and unprofessional to ghost a job candidates. I can also understand that the first follow up email might get ‘lost’ or the person forgot to write back, but not responding to 4 emails is just willful and it’s obvious you’re just ignoring the person, which again is unprofessional and rude and speaks a lot to your “people first approach” - no matter how “busy” you are it doesn’t take much to send out a one liner acknowledgement with anything like “we’re still in the process”, “thanks for following-up but we don’t have any answers yet”…..anything is better than simply ignoring people - it’s rude and unprofessional.

    On that note we all know that not everyone who shows up for an interview is going to get the job but when people take the time out of their busy days to prep and show up for multiple interviews the least you can do is send a templated "thanks but no thanks" rejection letter as a common courtesy.

    But I guess none of that matters to the people working there, because "it's just amazing"
    Interview

    Tell us about your life story

    Answer Question

See All 974 interviews

Shopify Awards & Accolades

  • The World's 50 Most Innovative CompaniesFast Company2019
  • Top Canadian Company AwardG2 Crowd2018
  • Best Place to WorkGlassdoor2018
  • Linkedin Top Companies 2018Linkedin2018
  • 2018 Employer Excellence Award - Hire Immigrants Ottawa (HIO) & The Employer Council of ChampionsHire Immigrants Ottawa (HIO)2018

Popular Careers with Shopify Job Seekers

Customer Success Guru
Learn About the Job
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Shopify FAQ

(54 Questions)

All answers shown come directly from Shopify Reviews and are not edited or altered.

See questions about:

What is paid time off like at Shopify?

...You get a certain amount of days off a year, in addition to personal days...

November 20, 2019

Read more

See 5 more answers

Work at Shopify? Share Your Experiences

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