Mission: Signal Vine’s mission is to empower higher education to reach students where they are - on their phones - with ongoing and personalized communication. We strive to use our ever-evolving technology to improve educational outcomes with students such as access ...
I have been working at Signal Vine full-time (Less than a year)
Transparent, learning/professional development is encouraged, fun culture, great sensitivity to racial/gender/ability diversity
None that I have encountered so far!
Advice to Management
I'm going to use this space to give advice to job applicants. This is a great company to learn more about the education sphere and the SaaS world. The staff is pretty young and energetic. We are all really friendly and have a great culture that encourages asking questions and trying to improve every aspect of what we do. If you're passionate about education and improving opportunities for students, you'll fit in great!
I applied online. The process took 4 weeks. I interviewed at Signal Vine (Alexandria, VA) in February 2018.
I applied online on Sunday and received a call on Monday to set up a phone interview. I had my phone interview on Tuesday. It was pretty standard and I was told the salary range for the role and I had disclosed that the range was a bit lower than I was currently making. I kind of regretted saying that so early on. Wednesday, I was invited to complete and Achiever personality/aptitude test and a writing sample. The Achiever test was kind of a lot and I never received any feedback on my performance. The writing sample was to compose an email to a customer based on a scenario in which an error was made. I submitted the writing sample on Friday and didn't get any feedback, but received an email later in the day inviting me in for an in person interview with the whole Customer Success team and to do a how-to presentation on an app of my choice. They wanted me to come in that Tuesday, but I wasn't available until the following Monday. I gave my in-person presentation to 7 or 8 people and then met with all of the Customer Success team in 3 pairs of 2 and each session was about 30 minutes. I thought the conversations went pretty well and it was nice to be able to meet potential colleagues as well as the manager. I do wish I had had some 1:1 time with the manager without a colleague present so I could ask more sensitive/private HR type questions. I was told at the end of the interview that I would hear back about next steps by the end of the week. On Thursday, the manager emailed me saying that interviews were actually going into early next week, so I would hear back about next steps then. I knew this wasn't a great sign and sure enough when I followed up the next Wednesday, I was then notified that I was not being offered the position. It was a great process in that everything moved quickly. Maybe a little feedback about the assignment and presentation portions may have been helpful for understanding how well I was doing throughout the process. Overall, though, I can't complain because I was in and out in less than 4 weeks, which probably would have been quicker had I been able to come in for the in-person interview sooner. I'd have been more bummed out if I had spent 3 months with them and then got rejected.