Working at Silver Diner | Glassdoor

Silver Diner Overview

Rockville, MD
1001 to 5000 employees
1987
Company - Private
Restaurants, Bars & Food Services
$50 to $100 million (USD) per year

Working at Silver Diner

This company offers something nostalgic for dinner. Silver Diner owns and operates about 15 restaurants in the Washington, DC/Baltimore metropolitan area that recreate the look and feel of a 1950s diner. The eateries, appointed with polished stainless steel, glass blocks, and ... Read more

Mission: *To Be the Best We Can Be*

Our People are our most precious resource. Our success as a company is totally dependent on our people's success as professionals and individuals.

Company Updates

  • The Silver Brands, Silver Diner and Silver, are growing! We're looking for contagiously, friendly individuals as we grow both brands. We have immediate opportunities for Associates and Managers in the greater Washington DC area.

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Silver Diner – Why Work For Us?


I'm often asked "What gave you the idea to bring back the old time diner?" The answer is simple. I grew up going to diners and they've always occupied a special place in my heart. I think of a diner as a neighborhood gathering place where there's something for everyone at any time of the day or night.

There is something special about a diner from nostalgic tabletop jukeboxes to comfortable booths to the friendly people. So when my partner, Ype Von Hengst, and I wanted to start an American family cuisine restaurant that bridges the gap between tablecloth restaurants and fast food, the old-time diner was the perfect answer. We went on the road and spent a year visiting over 500 diner style restaurants in big and small towns across America seeking to understand the timeless appeal of this American icon. What has made diners so successful for over 100 years? Of course, diners are known for their unique roadside architecture and generous helpings of home-style food, but the heart of what brings customers back to the diner again and again is the people. It's the folks who serve you and make you feel welcome that makes a diner feel like a home away from home.

Today, years later, I am proud to say that our Silver Diner team of almost 1,500 associates and managers serve over 4 million customers a year in seventeen locations, fulfilling our mission "To Be The Best We Can Be."

Thank you,

Bob Giaimo
Founder, President and CEO

Ype Von Hengst
Founder and Executive Chef


Birth of a ConceptOur History - Original Rockville Location with Bob Giaimo

In 1988, Silver Diner co-founders Robert Giaimo andChef Ype Von Hengst sought to establish an American family cuisine restaurant that bridged the gap between fast food chains and tablecloth restaurants. After touring the country visiting the best diner-styled restaurants, Giaimo and Von Hengst opened the original Silver Diner in Rockville, MD.

Giaimo grew up going to diners, which had always occupied a special place in his heart. With a lifelong passion and interest in diners serving as the ‘neighborhood gathering place’, Giaimo and Von Hengst spent a year visiting more than 500 diner-styled restaurants in small towns and large cities across the country. Their objective was to better understand how the classic American diner had been successful for more than 100 years.

Giaimo and Von Hengst knew that the unique roadside architecture and generous helpings of home-styled food had always been part of the widespread appeal of diners. They understood there was something special about diners - uniquely American, democratic institutions where the very look of the building on the outside – a shiny beacon, invites people in for diverse fare, including everything from homemade pie to a Bison burger. Giaimo and Von Hengst sought to recreate that authenticity.

In 1989, Giaimo and Von Hengst opened the original Silver Diner in Rockville, Maryland. In November of 2010, the flagship location was rebuilt, and now boasts annual sales of $7 million and remains one of the busiest restaurants of its sizes in the United States. It is the largest chain of diners in America with the highest average sales per store of its kind.

First Generation

From 1990 to 1997, Silver Diner established nine more locations in Maryland, Virginia, and New Jersey. Contributing to the growth was the quickly established reputation as a family gathering place, making Silver Diner the preferred spot for breakfast, lunch, and dinner. From Blueplate Specials to specialty shakes, the menu was filled with Authentic American Classics and modern tastes.

Silver Diner Development, Inc. now operates 15 restaurants in the mid-Atlantic region of the United States with locations in New Jersey, Maryland, and Virginia, and employs more than 1,100 people. In 2007, Silver Diner established its first airport location with the opening of its restaurant in the AIRMALL® at Baltimore/Washington International (BWI) Thurgood Marshall Airport. The Silver Diner at BWI Airportincludes a broad and diverse entrée selection featuring American classics, all-day breakfast, a classic American retro bar, and take-out options designed to cater to the airline passenger on the fly.

The Next Generation

With 20 years passed since opening the original location in Rockville, Silver Diner transformed the diner your grandfather knew into a diner for the next generation of guests. By listening to what our guests had to say, the all-new Fresh & Local menu was developed using ingredients from local sources wherever possible and offering healthier options to meet today’s lifestyles. A concept re-born, Silver Diner has positioned itself as the premier destination for families seeking high quality menu options in a friendly diner atmosphere.

Today, the Fresh & Local menu uses fresh products from over 15 local producers and offers vegetarian, gluten-free, and low-calorie options. The kids menu has 20 healthier meals and sides that meet strict dietary guidelines set by the National Restaurant Association’s Kids LiveWell program. Of course, classic diner options can still be found on the menu, but with a twist: pancakes using unbleached flour, burgers made from antibiotic and hormone-free beef, milkshakes prepared with milk from local farms, and much more.

At Silver Diner, providing guests with local products and healthier options is an ongoing journey, not a destination. We believe and live this everyday:

We Buy Fresh and Local, You Eat Well!

Silver Diner Reviews

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Bob Giaimo
18 Ratings
  • "Server"

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    • Work/Life Balance
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    • Senior Management
    Current Employee - Server in Rockville, MD
    Current Employee - Server in Rockville, MD
    No opinion of CEO

    I have been working at Silver Diner part-time (More than 5 years)

    Pros

    Fun, friendly work enviornment. Great opportunities for advancement within the company. Flexibility with work schedule.

    Cons

    A lot of favoritism from management.

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Silver Diner Interviews

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  1.  

    Line Cook Interview

    Anonymous Interview Candidate in Baltimore, MD
    No Offer
    Negative Experience
    Easy Interview

    Application

    I applied in-person. The process took 3 days. I interviewed at Silver Diner (Baltimore, MD) in June 2016.

    Interview

    Interview was short and easy although I feel as if they discriminated towards race. The interviewer asked if I was hispanic and began speaking to me in spanish - I am brown skin but not hispanic. It was then awkward.

    Interview Questions

    • How long have I worked in a kitchen?   1 Answer
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Silver Diner Awards & Accolades

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