Working at SimplrFlex | Glassdoor

SimplrFlex Overview

Nashville, TN
1 to 50 employees
2017
Company - Private
Staffing & Outsourcing
Unknown / Non-Applicable
Competitors

Unknown

SimplrFlex connects Experts, like you, with small businesses who need assistance with their customer service. When one of their customers asks a question, you answer it on their behalf and get paid for every resolution…all from the comfort of your home.

Mission: SimplrFlex exists to provide world-class customer service to our Business Partners and their customers, at affordable and predictable costs, by connecting them with underutilized talent such as military spouses, stay-at-home parents, students, and teachers.

SimplrFlex Reviews

  • "Great Work From Home Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Customer Service Agent
    Current Employee - Customer Service Agent
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at SimplrFlex part-time (Less than a year)

    Pros

    Literally log in when you can work and log out if you cannot. No set hours or minimums.

    Cons

    No guaranteed work, depends on when you log in and how often

    Advice to Management

    Keep improving the platform. It gets easier to navigate every time I log in.

See All 126 Reviews

SimplrFlex Photos

SimplrFlex photo of: Earn Extra Money in Your Spare Time!
SimplrFlex photo of: Remote Work for Military Spouses
SimplrFlex photo of: SimplrFlex 2019 Halloween Costume Contest
SimplrFlex photo of: Work from Home
SimplrFlex photo of: Simplr Shirt Thursdays
SimplrFlex photo of: Team Outing
See All PhotosSee All

SimplrFlex Interviews

Experience

Experience
40%
40%
20%

Getting an Interview

Getting an Interview
89%
11%

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Specialist Interview

    Anonymous Employee in Norton Shores, MI
    Accepted Offer
    Neutral Experience
    Difficult Interview

    Application

    I applied online. I interviewed at SimplrFlex (Norton Shores, MI) in October 2019.

    Interview

    The interview process is done through email only. You are asked to study their Expert Sucess Guide and take a test on it. Then you do 10 test tickets that are meant to test your Expert Sucess Guide knowledge, grammar, customer service skills, problem-solving, search skills. If you pass all the above you are placed on a waiting list and they will contact you when they are hiring. I was on the waiting list for 2 months before I was offered a position. Once they offer you a position the hiring process is quick - sign some forms and they do a background check.

    Interview Questions

    • There wasn't a traditional interview. The hiring process is done by email. See above.   1 Answer
See All 10 Interviews

SimplrFlex Awards & Accolades

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