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SimplrFlex Overview

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  • Nashville, TN
  • 51 to 200 Employees
  • 2017
  • Company - Private
  • HR Consulting
  • Unknown / Non-Applicable


SimplrFlex connects Experts, like you, with businesses that need assistance with their customer service. When one of their customers asks a question, you answer it on their behalf and get paid for every resolution…all from the comfort of your home.
Mission: SimplrFlex exists to provide world-class customer service to our Business Partners and their customers, at affordable and predictable costs, by connecting them with underutilized talent such as military spouses, stay-at-home parents, students, and teachers.

Glassdoor Awards

Best Places to Work: 2023 (#31), 2022 (#15), 2021 (#17)

Top CEOs: 2021 (#47)

SimplrFlex Reviews

Recommend to a Friend
Approve of CEO
Adam Grace
Adam Grace
117 Ratings
Current Employee, more than 1 year

"Great company"

Jan 21, 2023 - Anonymous Employee in Jacksonville, NC
Positive Outlook
Approves of CEO


I love that I make my own schedule and work when I want. The pay could be better, but overall I am not upset about it!


A lot of wasted time on tickets that get escalated

Advice to Management

If the tickets that need to be escalated right away could be removed from even coming to us, that would be great!
See All 402 Reviews

Diversity & Inclusion at SimplrFlex

(72 Reviews)

Diversity Programs & Initiatives

SimplrFlex was founded to do things differently. We wanted to provide a radically new alternative to the traditional customer service organization. As part of that, we take diversity, inclusion, and equal opportunity very seriously. You can read more about the steps we take to ensure everyone if provided a fair shot to become an Expert here:

KEY NOT FOUND: diversityAndInclusion.alt

SimplrFlex Photos

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SimplrFlex Interviews

Getting an Interview
Applied online80%

  1. Contracted Customer Service From Home Interview

    Anonymous Employee in Germany
    Accepted Offer
    Positive Experience
    Easy Interview


    There was not any verbal interview. Just passed the online tests/skills tests. I believe they give you two chances to complete the tests. They give you examples of 5 star customer service responses

    The tests asked about the information that was provided on their website and in the informational pages they provided

    Answer Question

See All 8 interviews

Company Updates

June 23, 2020
Read more about how SimplrFlex provides equal opportunity to our applicants and Experts.
Shared image - How SimplrFlex Provides Equal Opportunity | SimplrFlex
How SimplrFlex Provides Equal Opportunity | SimplrFlex
November 7, 2019
SimplrFlex hosted our first Halloween Costume Contest! Check out some of the amazing entries and our winners at
Halloween Costume Contest 2019 | SimplrFlex

SimplrFlex Awards & Accolades

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SimplrFlex FAQ

(32 Questions)

All answers shown come directly from SimplrFlex Reviews and are not edited or altered.

See questions about:

What are perks and other benefits like at SimplrFlex?

...No benefits, sometimes there are low volume days...

April 18, 2021

Read more

See 4 more answers

People Also Ask about SimplrFlex

Employees rate SimplrFlex 4.4 out of 5 stars based on 159 anonymous reviews on Glassdoor. In 2021, 2022 and 2023, SimplrFlex employees have voted their company to be one of Glassdoor’s Best Places to Work.

To get a job at SimplrFlex, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at SimplrFlex and prepare for tough questions.

Overall, 86% of employees would recommend working at SimplrFlex to a friend. This is based on 159 anonymously submitted reviews on Glassdoor.

38% of job seekers rate their interview experience at SimplrFlex as positive. Candidates give an average difficulty score of 3 out of 5 (where 5 is the highest level of difficulty) for their job interview at SimplrFlex.

80% of employees think that SimplrFlex has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

Work at SimplrFlex? Share Your Experiences

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Affiliated Companies

Simplr Solutions Inc.Asurion Corporation

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Glassdoor gives you an inside look at what it's like to work at SimplrFlex, including salaries, reviews, office photos, and more. This is the SimplrFlex company profile. All content is posted anonymously by employees working at SimplrFlex.