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In short, we aim to create the best possible experiences.
As a company, we provide software for libraries. This includes the core software that every library needs, as well as a variety of additional web-based and cloud based tools. No matter where you start in SirsiDynix, you will play a valuable role in creating the best possible experience for any user of our innovative software solutions, whether that person is a library patron or a librarian.
As an employer, it is our goal to provide the best possible experience for anyone we hire. Whether you are with us for two years or twenty, we want you to gain valuable expertise and knowledge that will help you get to your dream job, even if that dream job eventually takes you somewhere else. As importantly, we want you to enjoy what you do and look forward to doing it each day.
When employees are asked what they like best about working for SirsiDynix, the most frequent response is one of two things (and sometimes both): I love the people I work with or I enjoy solving complex problems on a daily basis. Of course, we offer competitive pay, benefits and perks, but our greatest advantage as an employer comes from these two elements.
SirsiDynix serves a unique industry of dedicated professionals who are passionate about what they do. In turn, we owe it to them to be passionate about what we do. There is no role that is unimportant in achieving our goal of creating great experiences, even if you are not serving in a technical role.
One typically doesn’t become a librarian on a whim or as a temporary career option. Like teachers and others who are devoted to serving the public, librarians are often librarians for life. What better type of customer to partner with?
And with the myriad of career opportunities out there, it takes a lot to attract and keep talented people. But those who come to SirsiDynix and stay are not only knowledgeable and skilled in their respective fields, but they are also open to learning new things and sharing their expertise with others. Whether you are an entry-level analyst in Customer Support or a senior software engineer in Development (or somewhere in between), you have the opportunity to both learn and teach on an ongoing basis.
After 37 years in business, you’d think we had it all figured out. In fact, the library industry is changing more rapidly now than it has since the introduction of computerized cataloging decades ago. With the rise of ebooks and other electronically deliverable content, mobile devices, and accessibility of information through the intranet, libraries face challenges that we have the opportunity to help them overcome.
But it’s not as simple as developing and providing innovative solutions using the newest technologies. Our customers often vary greatly in needs and wants, and many factors must be considered when designing and building the best possible solution or feature. Whether you are dedicated to developing the products, installing and supporting the products, selling and marketing the products, or supporting the company in an administration role, you’ll be constantly challenged to grow and learn.
Like most companies, we offer a wide range of benefits and perks. The list below is not all-inclusive and is for the USA only. If you are interested in career opportunities outside the USA and have questions about benefits offerings, please contact firstname.lastname@example.org.
Medical, Dental and Vision insurance from day 1
Company-paid and supplementary life insurance
Health Savings Account with company-matched contributions
Company-paid short-term and long-term disability
18 days of paid vacation plus 3 floating holidays
9 paid holidays
Bonuses and incentives for some departments and functions
401(k) and Roth IRA
Breakrooms stocked with a variety of snacks
Free drinks, including soda, tea and coffee
Massage chairs and meditation room
Pool, foosball, ping pong and video gaming systems
Bagels, muffins, or other treats on Fridays
Employee events and parties throughout the year
Book club, knitting club, and other groups
Wellness program with company-sponsored incentives and events
As a global company, we have the great privilege of providing software for and serving libraries in more than 70 countries. To ensure we are able to serve those customers well and provide them the best customer experience, we maintain a presence in several major markets.
Lehi - Utah, United States (Global HQ)
Carlsbad - California, United States
Kitchener - Ontario, Canada
Watford - United Kingdom
Paris - France
Madrid - Spain
Melbourne - Victoria, Australia
Taipei - Taiwan
Shanghai - People's Republic of China
I have been working at SirsiDynix full-time (More than 3 years)
We always have fun activities and monthly auctions using points that other people give you as a thank you. The support center is not a call center.
They don't always very jalapeño smear on free bagel day.
Advice to Management
Take better care of the support department. We are treated really well but we need a few more people.
I ultimately withdrew from consideration due to my employer sweetening my deal. Aside from that, however, the experience was very positive. They were very accommodating of my schedule. The one and only interview I had was a good experience, very casual (such a refreshing thing to experience nowadays).