Sitel Careers | Glassdoor

Sitel Overview

Miami, FL
10000+ employees
1985
Company - Private
Business Services
$1 to $2 billion (USD) per year
Unknown

Working at Sitel

Sitel collaborates with some of the best-known global brands to harness the industry’s transformation and help consistently deliver outstanding customer experiences. Sitel is one of the world’s leading outsourcing providers of customer experience management ... Read more

Sitel Reviews

2.7
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Laurent Uberti
80 Ratings
  • Helpful (1)

    "Call center representative"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Call Center Representative
    Current Employee - Call Center Representative
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sitel full-time (More than 3 years)

    Pros

    Virtual W@H is definitely a huge PRO
    Pay is decent where I live
    Plenty of opportunities to make bonuses
     You get awarded when you're at work and doing your job

    Cons

    Sometimes you feel pressured to make sales

    Advice to Management

    Employee appreciation goes along way

See All 1,481 Reviews

Sitel Photos

Sitel photo of: Friendly n Good Work place.
Sitel photo of: sitel employee lounge
Sitel photo of: Outside
Sitel photo of: Floor
Sitel photo of: Sitel Coventry
Sitel photo of: Boomerang
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Sitel Interviews

Experience

Experience
59%
21%
18%

Getting an Interview

Getting an Interview
68%
10%
6%
5
4
4

Difficulty

2.1
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative Interview

    Anonymous Employee in San Angelo, TX
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied in-person. I interviewed at Sitel (San Angelo, TX).

    Interview

    Consisted of a in house computer and personality assessment on a computer and an oral interview. Pretty straight forward questionnaire about previous background and work experience. Interviewer was very courteous and easy to interact with.

    Interview Questions

    • Previous customer service experience   1 Answer
See All 400 Interviews

Sitel Awards & Accolades

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