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Sitel Group Overview
- www.sitel.com
- Miami, FL
- 10000+ Employees
- 1977
- Company - Private
- Telecommunications Services
- $2 to $5 billion (USD)
As one of the largest global providers of customer experience (CX) products and solutions, Sitel Group® empowers brands to build stronger relationships with their customers by creating meaningful connections that boost brand value.
With 160,000 people around the globe – ...
Mission: We believe experiences are everything, and that happy associates are successful ones. That’s why we give our people the tools and the freedom to learn, grow, have fun and be themselves.
At Sitel Group, you will Learn, Lead & Grow.
At Sitel Group, you will Learn, Lead & Grow.
Company Updates
June 22, 2022
KEY NOT FOUND: company-updates.categories.community
Everyone has a voice and a story to tell. Led by core values, we are committed to building and fostering an inclusive, diverse and equitable workforce. You can read more about diversity and inclustion at Sitel Group® here: https://sitel.life/MyID
MyID: Inclusion and Diversity at Sitel Group
www.youtube.com
June 15, 2022
KEY NOT FOUND: company-updates.categories.company-news
We’ve adopted a Work from Anywhere approach, enabling us to tap into a truly global talent pool rather than being confined to an area within commuting distance of a single traditional contact center. Check out the article!
Companies Using a Global Remote Workforce
www.comparably.com
Sitel Group Reviews
3.6
★★★★★
Recommend to a Friend
Approve of CEO
Laurent Uberti
3,357 Ratings
Featured Review
★★★★★
"I enjoy my job"
Nov 8, 2021 - Customer Support Representative in Hattiesburg, MS
Recommends
Pros
Great schedule, great supervisor, great coworkers. Easy job and flexible schedule.Cons
Pay could be better as well as benefits.Diversity & Inclusion at Sitel Group
4.0
★★★★★
(4154 Reviews)
Diversity Programs & Initiatives
We’re passionate about becoming the world’s best inclusive BPO player. We prioritize inclusion and diversity amongst our stakeholders to ensure we provide the best quality experiences and innovative services for our customers.
What Inclusion & Diversity means at Sitel Group®.
Inclusion, by definition, means to treat others fairly and respectfully. Sitel Group® is committed to fostering, cultivating and preserving a diverse, inclusive and equitable workplace.
Our people are our most asset; the collective sum is greater than that of our individual differences, life experiences, knowledge and personalities.
Diversity & Inclusion FAQs
All answers shown come directly from Sitel Group Reviews and are not edited or altered.
How is diversity at Sitel Group?
...Can gain great experience, employer of diversity, quick promotion...Read More
Sitel Group Interviews
Experience
Positive65%
Negative18%
Neutral17%
Getting an Interview
Applied online68%
In Person11%
Employee Referral8%
Difficulty
2.2
AverageHardAverageEasy
- Featured Interview
Customer Service Representative Interview
Anonymous Employee in United StatesAccepted OfferPositive ExperienceEasy InterviewInterview
Great interview.It wasn’t brain tasking. It was relatively about yourself.It was basically channeled to to work place environment and interactions with the staffs.It was fun answering but being genuine matters a lot. What you have to offer the company.InterviewYour personality in your work place.
3 Answers
See All 1,112 interviews
Sitel Group Awards & Accolades
- Best HR Teams, Comparably, 2022
- Best Company Global Culture, Comparably, 2022
- Best Company Outlook, Comparably, 2022
- CSR Program of the Year (Bronze), Stevie Awards, 2022
- Military Friendly Employer, Military Friendly, 2022
Pledges & Certifications
Veteran Hiring Commitment
Committed to helping America's military veterans find work
Career Advancement Program
Helping employees "upskill" into higher-paying positions
Social Responsibility Pledge
Formal programs or foundation to give back to communities
Diversity Commitment
Has programs that support a diverse and inclusive workforce
First Job Programs
Maintain entry-level hiring and career development programs to give people career starts
Tech Hiring Commitment
Helping to train, hire and promote more technology workers
Pledge to Thrive
Taking steps to prioritize employee well-being
Popular Careers with Sitel Group Job Seekers
Sitel Group FAQ
(71 Questions)
All answers shown come directly from Sitel Group Reviews and are not edited or altered.
Does Sitel Group offer massages?
...Themed days, free fruit, cheap coffee....
June 25, 2020
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Sitel Group
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