Working at Sleep Number by Select Comfort | Glassdoor

Sleep Number by Select Comfort Overview

Minneapolis, MN
1001 to 5000 employees
1987
Company - Public (SCSS)
Manufacturing
$1 to $2 billion (USD) per year
Thirty years ago, Sleep Number transformed the mattress industry with the idea that ‘one size does not fit all’ when it comes to sleep. Today, the company is the leader in sleep innovation and ranked “Highest in Customer Satisfaction with ... Read more

Mission: To improve lives by individualizing sleep experiences.

Company Updates

  • We’re growing! So, Sleep Number is opening a new customer service center in New Orleans – a city known for its hospitality. Hiring starts now and the new customer service center should open in August. Learn more: http://glassdoor.com/slink.htm?key=vQtNY

    LED | Louisiana Economic Development

    Louisiana Economic Development is responsible for strengthening the state's business environment and creating a more vibrant Louisiana economy.

  • Yesterday, we announced first quarter earnings results that “blew by analyst expectations.” We’re excited about the momentum we’ve built, and the rollout of our new Sleep Number 360 smart bed this summer! http://glassdoor.com/slink.htm?key=vQ9Kd

    Select Comfort more than doubles first-quarter earnings per share

    Select Comfort blew by analyst expectations for its first quarter, more than doubling its earnings to 56 cents per share. "Consumers are responding enthusiastically to our brand and differentiated products. Our investments over the past few years have made us a stronger competitor and this is evident in our first quarter results," said Shelly Ibach, president and CEO of Plymouth-based Select Comfort, in a statement.

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Sleep Number by Select Comfort – Why Work For Us?


We are the exclusive designer, manufacturer, marketer, retailer and servicer of a complete line of Sleep Number® beds.

Only the Sleep Number bed offers SleepIQ® technology to track and monitor your sleep, so you can make adjustments for your best possible sleep. Sleep Number also offers a full line of exclusive sleep products including FlexFit™ adjustable bases and Sleep Number® bedding.

Take a closer look at our company and how we’re improving the lives of our customers and employees:

• Publicly traded company (NASDAQ: SCSS) since 1998
• Annual revenue in 2016 totaled more than $1.3B
• Headquarters in Minneapolis, Minnesota; manufacturing and distribution facilities in South Carolina and Utah; and SleepIQ Labs in Silicon Valley.
• More than 550 company-owned retail stores and 3,800 employees nationwide.

We’ve improved the lives of 10 million individuals. Join us and be part of our vision to become one of the world's most beloved brands.

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We have a mission at Sleep Number: to improve lives by individualizing sleep experiences. We do so by leading the way as a sleep innovator—for our customers, our employees and our shareholders.

We believe our customers deserve unique solutions designed for the way they sleep. We’re here for them for a lifetime of better sleep, however and whenever they'd like: online, by phone, or at one of over 550 Sleep Number stores across the country.

We believe that the passion and dedication of our employees is core to the Sleep Number difference. If you’re interested in joining our talented team of Sleep Professionals, we invite you explore our growing opportunities.

We’re committed to delivering superior returns for our shareholders. By strengthening our three competitive advantages of proprietary sleep innovations, ongoing customer relationships and exclusive distribution, we’re driving sustainable and profitable growth.

I invite you to discover Sleep Number to experience your most individualized sleep ever.

Sleep well, dream big.

President & CEO

Sleep Number® setting 40

We offer a variety of benefits that help team members move toward a healthy, well-balanced lifestyle with options and plans that best fit their needs and budget. Our extensive full-time benefits* include:

  • Matching 401(k) Plan
  • Health Plans
  • Dental Plans
  • Vision Plan
  • Paid Time Off
  • Life Insurance (Company Paid)
  • AD&D Insurance(Company Paid)
  • Supplemental Life and AD&D Insurance (available at group rates)
  • Travel Accident Insurance (Company Paid)
  • Flexible Spending Accounts
  • Employee Assistance Program
  • Employee Purchase Plan
  • Employee Recognition Programs
  • Tuition Reimbursement 

We also offer the following part-time benefits:*

  • Matching 401(k) Plan (After 1 yr)
  • Health Insurance
  • Employee Assistance Program
  • Employee Purchase Plan
  • Employee Recognition Programs

*Actual benefits are defined in the individual plan documents. 

Meet Cory -- he's an expert in electrical engineering and absolutely loves it. But after working for a large Fortune 100 company for nearly 20 years, he was ready for a new challenge. Watch his CES story to find out why he chose Sleep Number. 

Sleep Number by Select Comfort Reviews

3.1
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Recommend to a friend
Approve of CEO
Sleep Number by Select Comfort President & CEO Shelly Ibach
Shelly Ibach
223 Ratings
  • Helpful (2)

    "Sleep Expert"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sleep Expert in Minneapolis, MN
    Current Employee - Sleep Expert in Minneapolis, MN
    Positive Outlook
    No opinion of CEO

    I have been working at Sleep Number by Select Comfort full-time (More than 3 years)

    Pros

    Make good money doing very little (if you are good at what you do). Store can be a relaxed fun place to be. Great product that makes it easy to sell. They do train and if you follow the process you WILL sell.

    Cons

    Commission based sales so you need to be able to sell. You are expected to help bring in sales through follow-up calls and some call lists (maybe 100 calls a week). Like in all jobs there are good managers and bad ones. There are limits to how much you can make since the company determines sales goal and you are paid base on percent to goal.

    Advice to Management

    Find a way to reward you best sales persons. I have seen so many VERY good sales people leave because they did not feel valued and because they were not able to continue to grow as store goal were increase above obtainable numbers or more people were brought into the store so they were not getting the time with customers to sell.

See All 442 Reviews

Sleep Number by Select Comfort Photos

Sleep Number by Select Comfort photo of: Sleep Number is the leader in sleep innovation and ranked Highest in Customer Satisfaction with Mattresses in 2015 and 2016 by J.D. Power.
Sleep Number by Select Comfort photo of: Nearly 30 years ago, Sleep Number transformed the mattress industry with the idea that ‘one size does not fit all’ when it comes to sleep.
Sleep Number by Select Comfort photo of: Sleep Number is the pioneer in biometric sleep monitoring and adjustability. For the last four years, we've introduced our latest innovation at the International Consumer Electronics Show.
Sleep Number by Select Comfort photo of: Members of our home delivery team onsite in Las Vegas helping us get ready for CES 2017
Sleep Number by Select Comfort photo of: Sleep Number was ranked “Highest in Customer Satisfaction with Mattresses” by J.D. Power in 2015 and 2016
Sleep Number by Select Comfort photo of: For the second year in a row, Select Comfort was named in 2016 to Forbes’ annual list of the 100 Most Trustworthy Companies In America
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Sleep Number by Select Comfort Interviews

Experience

Experience
51%
24%
23%

Getting an Interview

Getting an Interview
45%
25%
11%
9
5
2

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1. Helpful (1)  

    Talent Acquisition Manager Interview

    Anonymous Employee in Minneapolis, MN
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied through an employee referral. I interviewed at Sleep Number by Select Comfort (Minneapolis, MN) in March 2017.

    Interview

    I had a fantastic experience from the first call with my recruiter, Michelle, to the last interview. Everyone was very transparent throughout the process, it went quickly, and I felt very at home. It was an easy decision for me to come onboard!

    Interview Questions

    • Tell me about your experience in building a recruiting process / strategy.   Answer Question
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Sleep Number by Select Comfort Awards & Accolades

  • Finalist: Best Digital Health and Fitness Product, Engadget's Best of CES Awards, 2017
  • Best of CES 2017, PC Magazine, 2017
  • Best of Innovation Honoree, CES, 2017
  • Best Smart Home Tech, Expert Reviews, 2017
  • 2017 Innovation Award Honoree (Smart Home), CES, 2017
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