Working at Sleep Train Mattress Centers | Glassdoor

Sleep Train Mattress Centers

Acquired by Mattress Firm

Sleep Train Mattress Centers Overview

Rocklin, CA
1001 to 5000 employees
Mattress Firm
1985
Company - Public
Retail
Unknown / Non-Applicable
Unknown
Sleep Train Enterprise founded in 1985 by Dale Carlsen, our enterprise is an established leader in the bedding industry. Today we have over 300 stores on the West Coast. Each division continues to expand with the commitment to excellent customer service and the hard work of a ... Read more

Mission: PURPOSE
Improving lives one relationship at a time.

VALUES
Integrity. Service. Passion.

Sleep Train Mattress Centers Reviews

3.2
Star Star Star Star Star
Rating Trends Rating Trends
Recommend to a friend
Approve of CEO
Sleep Train Mattress Centers Chief Executive Officer Ken Murphy
Ken Murphy
7 Ratings
  • "Goodnight Sleep Train, Goodmorning Mattress Firm"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Store Manager in San Diego, CA
    Current Employee - Store Manager in San Diego, CA
    Recommends
    Neutral Outlook
    No opinion of CEO

    I have been working at Sleep Train Mattress Centers full-time (More than 3 years)

    Pros

    Great pay! I mean GREAT pay! Who would have thought selling mattresses can pay so well. If you don't mind the looooong hours and working weekends, then this could be a great career opportunity. My particular district is like a family, everyone helps everyone, especially during this transition into converting our stores into Mattress Firm.

    Cons

    Feels like we are going away from the personalized experience for not only our guest but for the employees. I get it, business is business and it's better to drown out the competition by becoming the largest mattress retailer and taking over. However when companies become too big they lose sense of value to the consumer. Especially for a specialty retail store, we used to thrive and do very well, hopefully we still will, and only time will tell if this conversion over to Mattress Firm will work. I myself am committed to making this work, however there is a lot of negativity floating around the Front Line. That's the back bone of the company. Without them on your side it will not succeed.

    Advice to Management

    Don't become the Walmart of mattresses. Keep it personable for our guest. Keep / go back to the way we had it on the west coast. Even with the name change on our buildings Keep the sleep train values alive, because what may work in Texas don't work here. We had a great culture with sleep train, don't drown it out with something that will cause people to want to leave. You have a lot of great front line members that want this company to succeed. Don't forget to let them know your on their side, if you really are.. like I said I understand business is business. Also enough with the poor quality value zone beds. Make mends with tempur/sealy and keep them around. Give us a reason to be proud of where we work, and be proud with the product we sell like we were when the sleep train name was on our buildings.

See All 177 Reviews

Sleep Train Mattress Centers Photos

Sleep Train Mattress Centers photo of: Inside Store
Sleep Train Mattress Centers photo of: Sleep Train Charity Golf Classic 2015
Sleep Train Mattress Centers photo of: Sleep Train Charity Golf Classic 2015
Sleep Train Mattress Centers photo of: 2016 Pajama Bowl
Sleep Train Mattress Centers photo of: The San Diego City Attorneys Office collected over 100 pairs of pajamas for local foster kid in just one night! The next day, they delivered their donations to our Chula Vista location.
Sleep Train Mattress Centers photo of: 2016 Pajama Bowl
See All PhotosSee All

Sleep Train Mattress Centers Interviews

Experience

Experience
69%
21%
9%

Getting an Interview

Getting an Interview
70%
17%
7%
2
2

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Sales Manager In Training Interview

    Anonymous Employee in Chico, CA
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. The process took a week. I interviewed at Sleep Train Mattress Centers (Chico, CA) in June 2016.

    Interview

    I applied online and within a day I got an email back from a talent acquisition specialist and we set up an interview to have with her a few days later. I interviewed with her over the phone for about 30 minutes. She then told me that she thought I was well qualified and scheduled an in person interview with the district manager. Had the in person with district manager for about an hour. He got back to me same day and informed me that I received a job and gave me information I needed for training 2 weeks later.

    Interview Questions

    • "I work at an accounting firm and need new pencils for the office. I walk into your pen only store looking for pencils. Sell me a pen."   1 Answer
See All 43 Interviews

Sleep Train Mattress Centers Awards & Accolades

  • Winning Workplace - Best Overall Company to Work For, San Bernadino Sun, 2014
  • Winning Workplace - Best Workplace Culture, Inland Valley Daily Bulletin, 2014
See More

Work at Sleep Train Mattress Centers? Share Your Experiences

Sleep Train Mattress Centers
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or