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I have been working at Sleep Train Mattress Centers full-time (More than 3 years)
Great pay! I mean GREAT pay! Who would have thought selling mattresses can pay so well. If you don't mind the looooong hours and working weekends, then this could be a great career opportunity. My particular district is like a family, everyone helps everyone, especially during this transition into converting our stores into Mattress Firm.
Feels like we are going away from the personalized experience for not only our guest but for the employees. I get it, business is business and it's better to drown out the competition by becoming the largest mattress retailer and taking over. However when companies become too big they lose sense of value to the consumer. Especially for a specialty retail store, we used to thrive and do very well, hopefully we still will, and only time will tell if this conversion over to Mattress Firm will work. I myself am committed to making this work, however there is a lot of negativity floating around the Front Line. That's the back bone of the company. Without them on your side it will not succeed.
Advice to Management
Don't become the Walmart of mattresses. Keep it personable for our guest. Keep / go back to the way we had it on the west coast. Even with the name change on our buildings Keep the sleep train values alive, because what may work in Texas don't work here. We had a great culture with sleep train, don't drown it out with something that will cause people to want to leave. You have a lot of great front line members that want this company to succeed. Don't forget to let them know your on their side, if you really are.. like I said I understand business is business. Also enough with the poor quality value zone beds. Make mends with tempur/sealy and keep them around. Give us a reason to be proud of where we work, and be proud with the product we sell like we were when the sleep train name was on our buildings.
I applied online. The process took a week. I interviewed at Sleep Train Mattress Centers (Chico, CA) in June 2016.
I applied online and within a day I got an email back from a talent acquisition specialist and we set up an interview to have with her a few days later. I interviewed with her over the phone for about 30 minutes. She then told me that she thought I was well qualified and scheduled an in person interview with the district manager. Had the in person with district manager for about an hour. He got back to me same day and informed me that I received a job and gave me information I needed for training 2 weeks later.