Working at SmartBear | Glassdoor

SmartBear Overview

Somerville, MA
501 to 1000 employees
Company - Private
Computer Hardware & Software
$100 to $500 million (USD) per year
It’s hard to imagine our lives without software. It touches nearly everything we experience. We expect it to work. Perfectly. Every time.

But you know it’s not that simple. You understand how critical quality is when you bring those ... Read more

Mission: We release our customers' passion to create great software, think bigger, and build smarter with easy, innovative, high-impact tools.

Glassdoor Awards

Best Places to Work: 2014 (#2)

Company Updates

  • Celebrating the birthdays in the office with whoopie pies from The Whoo(pie) Wagon! Yum!

  • Flashback to our Cinco de Mayo party featuring margaritas, beers, piñatas, and more!

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SmartBear – Why Work With Us?

We care about the success of our employees and provide guidance and tools to help them grow their careers and succeed. We seek to continuously learn and evolve and strive to be the company of choice. Join our Talent Community! (click here)

SmartBears come to work to be with the best and brightest in the software industry, and stay because it is a great fit. Meet some of our employees through the links below:

Interested in Sales?

Meet Brandon: Sales Manager

Interested in Sales Development?

Meet Kate: Sales Development Representative

Interested in Marketing?

Meet Christina: Marketing Manager

Interested in Customer Success?

Meet Greer: Customer Success Manager

See our Somerville - Assembly Row office in the video below:


Great Perks – We offer competitive salaries, top of the line benefits, ample vacation, 401(k) match, and great eats – breakfast, lunches, coffee (regular, gourmet, espresso, lattes), drinks, healthy and sweet snacks and a constant flow of popcorn from a retro movie theatre machine.

Award Winning Technology – SmartBear is a market leader and has won numerous, prestigious industry awards for its software solutions, including “Top Innovator and Leader In Software Development”.

Unbelievable Offices – We are in a new, state-of-the-art building, on the waterfront, with an modern layout and a giant kitchen and eating area. We have an open floor plan and an abundance of conference rooms. The office is centered on the “Bear Cave”, for impromptu collaboration, company gatherings, monthly drinks, wine tastings and industry Meetups and events. We’ve also left space for fun with a ping-pong table, putting green, bean bag toss and other ways to have a quick break during the day.

Ideal Location - We are located at Assembly Row, which is the new, hot, technology company destination, with great water views, restaurants, cafes, bars, shopping, movie complex, bike and running paths and is easily accessible by mass transportation. See more here! 



 Community Service and Philanthropy - SmartBear is committed to giving back to the community. We offer employees a day off to serve the cause of their choice or work in teams to support an organization. SmartBear also contributes time and donates to meaningful organizations, such as aiding at-risk children and combatting homelessness.

Thought Leader and Innovator – SmartBear strives to be a thought leader and innovator in the technology industry. We frequently support Meetups, are a member of Women In Technology, MassTLC and other premier organizations.Our leadership team has a proven record of success, is passionate about the success of the employees and company and focused on supporting the sales organization. Meet our Executive team here!

SmartBear's monthly huddles give employees an opportunity to welcome new hires, celebrate work anniversaries, make cocktails together, and enjoy great food in the “Bear Cave.” Offering spectacular views of the Mystic River, this open and airy space serves many purposes for the team, who use it for everything from meetings to happy hours to industry events—or even just as a place to relax for a few minutes during a busy day.


For SmartBear management, it’s important to understand each team member on a professional and personal level—not a blanket approach. Team members are given complete ownership of their day-to-day tasks because SmartBear is confident that the people brought on board will strive to reach the goals set out by leaders.


SmartBear Reviews

  • Helpful (10)

    "Actually, I really like my job"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Somerville, MA
    Current Employee - Anonymous Employee in Somerville, MA
    Positive Outlook
    Approves of CEO

    I have been working at SmartBear full-time (Less than a year)


    Shocked to see some the negative reviews and I feel the need to tell the other side of the story. Walking around the floor in Somerville, you'd never know some people feel this way. We have great facilities and company benefits that are competitive even in the start-up tech space. Beautiful office in Assembly, tons of company swag, catered lunches, happy hours, company events, etc. While the perks are great, the opportunity to make a real impact and to grow your career are the reasons why I love working at SmartBear. I feel 100% empowered to share my ideas, try new things, and take on new challenges. I also feel that my manager has my back and genuinely cares about my success and the success of my team. I have also found tremendous support from the executive team when I need assistance or just want to talk through an idea. Frankly I've never worked at a company with more down-to-earth, smart people who really care about what they do and want to see the company succeed. I can see a long career here for myself and for the people on my team.


    Turnover is something every agile tech company struggles with, especially in sales. Unfortunately this has caused some uncertainty from the greener employees who may not be used to it. Boston is a competitive market and there are reasons why other tech companies want our talent. There has been a bit of turnover recently but the reasons behind it overall are positive: taking on new opportunities, leading sales organizations, exploring new lines of business, etc. I have worked at companies that were a sinking ship, and this is not one of them. I think we could make compensation more competitive since we often lose people due to compensation. No matter how great everything else is, people will always chase money.

    Advice to Management

    We are absolutely on the right track. The new CRO is an incredible talent and I believe that we are going to be twice and great as we are in the next year. I am certain that the negative reviews were written by non-performers who will do what it takes to blame the company for their failures.

See All 128 Reviews

SmartBear Photos

SmartBear photo of: SmartBear Headquarters
SmartBear photo of: Representing SmartBear at Tech Jam
SmartBear photo of: St. Patrick's Day at the Office
SmartBear photo of: Customer Success Outing to the North End
SmartBear photo of: Summer Outing to Thompson Island
SmartBear photo of: The marketing team enjoying an outing at Muse Paint Bar
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SmartBear Interviews



Getting an Interview

Getting an Interview




  1. Helpful (3)  

    People Interview

    Anonymous Interview Candidate in Somerville, MA
    No Offer
    Positive Experience
    Difficult Interview


    I applied through a staffing agency. The process took 2+ weeks. I interviewed at SmartBear (Somerville, MA) in January 2019.


    I hasn’t finished the process yet, but I can give nothing but positive feedback about the process.
    People I talked to were very nice, they provided me with a ton of information. The agency was responsive and informative.
    Overall, I had 4 interviews, 3 of them were scheduled within one day, I appreciated company respecting my time.

    Interview Questions

See All 45 Interviews

SmartBear Awards & Accolades

  • Top Places to Work, Boston Globe, 2013
  • Best Medium Sized Companies to Work For(#2), Glassdoor, 2014
  • Test Complete Top Innovator Award, DevelopWeek, 2015
  • Ready! API Top Innovator Award, Developer Week, 2015
  • SoupUI Pro Top Innovator, DataWeek + API World, 2014
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