Working at SmartBear Software | Glassdoor

SmartBear Software Overview

Somerville, MA
201 to 500 employees
Company - Private
Information Technology
$50 to $100 million (USD) per year
Smartbear played a role in the Uber you ordered, the item you posted on Ebay, the jetBlue flight you purchased and so much more. We are a combination of a start-up, high growth culture and environment, with an established, financially strong, 300+ employees across six global ... Read more

Mission: SmartBear provides software quality tools for the connected world, which means the company helps global software teams create the world’s greatest applications and APIs. SmartBear ensures top-notch quality throughout every step of the lifecycle, from the first line of ... Read more

Glassdoor Awards

Best Places to Work:2014 (#2)

Company Updates

  • SmartBears teamed up with the Robert F. Kennedy Children's Action Corps contributing over a 100 gifts this holiday season. Always excited to be part of such a great cause!

  • SmartBear is in great company and we are hiring now. Check out the article and our openings!

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SmartBear Software – Why Work For Us?

We care about the success of our employees and provide guidance and tools to help them grow their careers and succeed. We seek to continuously learn and evolve and strive to be the company of choice. Join our Talent Community! (click here)

SmartBears come to work to be with the best and brightest in the software industry, and stay because it is a great fit. Meet some of our employees through the links below:

Interested in Sales?

Meet Reagan: Account Executive

Meet Tom: Sales Manager

Interested in Sales Development?

Meet Carlos: Sales Development Manager

Interested in Marketing?

Meet Christina: Marketing Manager

Interested in Customer Success?

Meet Kat: Sr. Customer Success Advisor

Interested in Product or Technology?

Meet John: VP, Product


See our Somerville - Assembly Row office in the video below:


Great Perks – We offer competitive salaries, top of the line benefits, ample vacation, 401(k) match, and great eats – breakfast, lunches, coffee (regular, gourmet, espresso, lattes), drinks, healthy and sweet snacks and a constant flow of popcorn from a retro movie theatre machine.

Award Winning Technology – SmartBear is a market leader and has won numerous, prestigious industry awards for its software solutions, including “Top Innovator and Leader In Software Development”.

Unbelievable Offices – We are in a new, state-of-the-art building, on the waterfront, with an modern layout and a giant kitchen and eating area. We have an open floor plan and an abundance of conference rooms. The office is centered on the “Bear Cave”, for impromptu collaboration, company gatherings, monthly drinks, wine tastings and industry Meetups and events. We’ve also left space for fun with a ping-pong table, putting green, bean bag toss and other ways to have a quick break during the day.

Ideal Location - We are located at Assembly Row, which is the new, hot, technology company destination, with great water views, restaurants, cafes, bars, shopping, movie complex, bike and running paths and is easily accessible by mass transportation. See more here! 



 Community Service and Philanthropy - SmartBear is committed to giving back to the community. We offer employees a day off to serve the cause of their choice or work in teams to support an organization. SmartBear also contributes time and donates to meaningful organizations, such as aiding at-risk children and combatting homelessness.

Thought Leader and Innovator – SmartBear strives to be a thought leader and innovator in the technology industry. We frequently support Meetups, are a member of Women In Technology, MassTLC and other premier organizations.Our leadership team has a proven record of success, is passionate about the success of the employees and company and focused on supporting the sales organization. Meet our Executive team here!

SmartBear's monthly huddles give employees an opportunity to welcome new hires, celebrate work anniversaries, make cocktails together, and enjoy great food in the “Bear Cave.” Offering spectacular views of the Mystic River, this open and airy space serves many purposes for the team, who use it for everything from meetings to happy hours to industry events—or even just as a place to relax for a few minutes during a busy day.


For SmartBear management, it’s important to understand each team member on a professional and personal level—not a blanket approach. Team members are given complete ownership of their day-to-day tasks because SmartBear is confident that the people brought on board will strive to reach the goals set out by leaders.


SmartBear Software Reviews

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Recommend to a friend
Approve of CEO
SmartBear Software CEO Justin Teague
Justin Teague
9 Ratings
  • Helpful (1)


    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Positive Outlook
    Approves of CEO

    I have been working at SmartBear Software full-time


    Fun environment, young team, understanding managers.


    Growing very rapidly, not built for everyone.

    Advice to Management

    Keep up the good work!

See All 110 Reviews

SmartBear Software Photos

SmartBear Software photo of: SmartBear Headquarters
SmartBear Software photo of: SmartBears Participating in team building and working together to build bikes for kids!
SmartBear Software photo of: Building Bikes for the Boys & Girls Club
SmartBear Software photo of: Congrats to the 2016 SB Scavenger Hunt winning team!
SmartBear Software photo of: Employees at the Somerville office volunteer and serve a wholesome meal at Rosie'sPlace. Rosie’s Place is a sanctuary for poor and homeless women in Boston. Visit to learn more!
SmartBear Software photo of: #BostonFest
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SmartBear Software Interviews



Getting an Interview

Getting an Interview





    Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Easy Interview


    I applied online. I interviewed at SmartBear Software.


    I was contacted by the HR department about interviewing for this position. The first scheduled phone call was rescheduled which was fine, the second interview call was missed on their end as there was a "scheduling mix up", and the 3rd was okay. I ended up going on vacation for 1 week and let the hiring manager know, however, she assured me that they were going to bring me in for an interview once I returned. I received an email on the last day of my vacation telling me that they went with other candidates. This was a frustrating experience because had she not rescheduled our first interview and missed the second one I would have gone in to interview in person.

    Interview Questions

    • Basic questions about my experience, nothing too challenging   1 Answer
See All 29 Interviews

SmartBear Software Awards & Accolades

  • Test Complete Top Innovator Award, DevelopWeek, 2015
  • Ready! API Top Innovator Award, Developer Week, 2015
  • Best Medium Sized Companies to Work For(#2), Glassdoor, 2014
  • SoupUI Pro Top Innovator, DataWeek + API World, 2014
  • Jolt Productivity Award: Best Testing Tools, Dr. Dobbs Jolt, 2014
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