Working at SmartBug Media | Glassdoor

SmartBug Media Overview

Irvine, CA
1 to 50 employees
Company - Private
Advertising & Marketing
Unknown / Non-Applicable
SmartBug Media is a leading inbound marketing agency enabling companies to get found online by qualified prospects and increase leads, customers and reach. We help companies achieve better marketing results by combining content marketing, social media, informational products and ... Read more

SmartBug Media – Why Work For Us?

Building a different kind of agency.

SmartBug is more than a digital marketing agency—we’re an intelligent inbound marketing agency of inbound strategy, design, web development, public relations, and marketing automation experts. And, we’re the highest rated agency among all of HubSpot’s partners.

Client-side marketing experience

Your success depends on more than a methodology. That’s why SmartBug hires marketing strategists with 10+ years of client-side experience. Our focus is not simply on the campaign launch, but the full campaigns and their results. In fact, we built SmartBug as a 100 percent remote employee model so we could attract the best talent from across the country. Our team comes from brands such as HubSpot, FCB, Seagate, HBO, Gartner, Deloitte & Touche, Electronic Arts, and UBM.

No interns or offshoring

You hired an agency because you wanted a trusted expert with a vested interest in your success. That’s why we don’t use interns or offshore our work. You work with SmartBug employees. No faux marketers. No black box processes. Just solid professionals that want to win for you.

Our values

  1. Get it done
    We are committed to effectively preparing and executing our best work on time so that our teams, and therefore our clients, succeed.
  2. Stay curious
    We believe learning is an ongoing process (and you don’t need a school to do it), so we stay driven to master what we don’t know.
  3. Have fun
    We spend more time at work than perhaps anywhere else, so we create memorable experiences with each other and our clients.
  4. Innovate, always
    We believe good ideas can come from anywhere, so we explore everything on the table and constantly strive to find the best path forward.
  5. Rock it
    We define success based on our clients’ success, meaning we work hard day and night to deliver results and peace of mind to our clients.

Do great work with great people.

Life is about creating memories. Work is about achieving amazing things. At SmartBug you can do both. Join our award-winning team of whip-smart, passionate marketers, creatives, and developers in a progressive 100% remote environment.

We offer medical, dental, vision, 401(k), FSA, short and long-term disability, PTO and paid company holidays, as well as the freedom flexibility of a remote work environment. And you get to attend the now world-famous SmartBugapalooza, our fun-in-sun annual conference.

To those considering a career with SmartBug Media:

We started SmartBug because we believe that you can have a challenging career, collaborate with people for whom you have tremendous respect, and still have the flexibility to create the things that matter in life: memories. We’re not a sweatshop, but we are not a vacation. You’ll come to work with some of the smartest people in our field with the headspace to focus on your family and yourself.

SmartBug is a 100% remote company that has been recognized on Glassdoor, Comparable, Inc. 5000, HubSpot and many other institutions for its work culture, leadership, and client work. We credit this to our work model and to the significant investments we make in culture, professional development, and team building.   

Our interview process is straight-forward and our commitment to you is that you will hear from us at every stage of the interview process. You can expect interviews with our recruiting team and 3 to 4 members of our hiring teams, and we will take a deep dive into your experience, your personality, and your potential fit with the company. Simply put: we hire the best candidate for the position regardless of their location in the US or Canada.

I am thrilled that you are considering us, and we’re excited to learn more about you.


To the future,


Ryan Malone 
CEO and Founder

SmartBug Media Reviews

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Ryan Malone
16 Ratings
  • Featured Review

    "The Rumors Are True - Best Place I've Ever Worked"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Marketing Consultant in Remote, OR
    Current Employee - Marketing Consultant in Remote, OR
    Positive Outlook
    Approves of CEO

    I have been working at SmartBug Media full-time (Less than a year)


    You will work with some of the smartest people you'll ever meet.
    Despite being a remote company, the feeling of being part of a team is stronger than in most physical companies in which I've worked.
    I'm still in my pajamas. And it's noon. Enough said.


    You need the discipline to work remotely.
    Standards are high, and so are expectations. Rise to the occasion.

    Advice to Management

    Love that you listen to the team. Admire the changes and the constant push to make us better. Keep it up.

See All 20 Reviews

SmartBug Media Photos

SmartBug Media photo of: Co-working Day!
SmartBug Media photo of: CEO and Founder Ryan Malone speaking at HubSpot Partner Day on "Building a Remote Agency at Scale: The Big Decisions You Will Face and Must Conquer"
SmartBug Media photo of: INBOUND 2018
SmartBug Media photo of: Jen Spencer during a fireside chat at Innovation Women's pop-up at INBOUND
SmartBug Media photo of: INBOUND 2018
SmartBug Media photo of: Smartbugapalooza 2018
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SmartBug Media Interviews



Getting an Interview

Getting an Interview




  1. Helpful (8)  

    Marketing Strategist Interview

    Anonymous Interview Candidate
    No Offer
    Neutral Experience
    Average Interview


    I applied online. I interviewed at SmartBug Media in August 2017.


    Smartbug's hiring process is very efficient. After applying online - I was initially contacted by the CEO via email with some interview questions. After that, I was sent a request for references (which I will admit seemed a little odd so early in the process) After I had my video interview. My interviewer was a little distracted during the call (her infant child was in the room), but overall did a good job of describing the company to me. The company seems like a fun to work.

    Interview Questions

    • 1. Can you share an example of how you have built/nurtured/partners with and internal team to successfully execute a project?   Answer Question
    • An area of importance for us is a track record in developing and executing multi-channel campaigns that include digital strategy, inbound and content marketing, paid media, media planning, and public relations. What KPI's were you measured on and how did it affect revenue?   Answer Question
    • Can you share an example of when you were able to launch, analyze and make adjustments on campaigns- how comfortable are you with data analysis? What are the KPI's of your current campaigns?   Answer Question
See All 8 Interviews

SmartBug Media Awards & Accolades

  • Inc. 5000 Fastest Growing Private Companies, Inc. 5000, 2018
  • Great Place to Work Certified, Great Place to Work, 2018
  • Happiest Employees 2018, Comparably, 2018
  • Best CEOs, Comparably, 2018
  • Best Company Culture, Comparably, 2018
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Work at SmartBug Media? Share Your Experiences

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