Working at SmartBug Media | Glassdoor

SmartBug Media Overview

Irvine, CA
51 to 200 employees
Company - Private
Advertising & Marketing
Unknown / Non-Applicable
SmartBug Media® is the globally recognized Intelligent Inbound® marketing agency that assists businesses in growing revenue through content marketing, sales enablement, web development, marketing automation, and PR. For over 10 years, SmartBug Media has helped ... Read more

SmartBug Media – Why Work With Us?

Building a different kind of agency.

SmartBug is more than a digital marketing agency—we’re an intelligent inbound marketing agency of inbound strategy, design, web development, public relations, and marketing automation experts. And, we’re the highest rated agency among all of HubSpot’s partners.

Client-side marketing experience

Your success depends on more than a methodology. That’s why SmartBug hires marketing strategists with 10+ years of client-side experience. Our focus is not simply on the campaign launch, but the full campaigns and their results. In fact, we built SmartBug as a 100 percent remote employee model so we could attract the best talent from across the country. Our team comes from brands such as HubSpot, FCB, Seagate, HBO, Gartner, Deloitte & Touche, Electronic Arts, and UBM.

No interns or offshoring

You hired an agency because you wanted a trusted expert with a vested interest in your success. That’s why we don’t use interns or offshore our work. You work with SmartBug employees. No faux marketers. No black box processes. Just solid professionals that want to win for you.

Our values

  1. Get it done
    We are committed to effectively preparing and executing our best work on time so that our teams, and therefore our clients, succeed.
  2. Stay curious
    We believe learning is an ongoing process (and you don’t need a school to do it), so we stay driven to master what we don’t know.
  3. Have fun
    We spend more time at work than perhaps anywhere else, so we create memorable experiences with each other and our clients.
  4. Innovate, always
    We believe good ideas can come from anywhere, so we explore everything on the table and constantly strive to find the best path forward.
  5. Rock it
    We define success based on our clients’ success, meaning we work hard day and night to deliver results and peace of mind to our clients.

Do great work with great people.

Life is about creating memories. Work is about achieving amazing things. At SmartBug you can do both. Join our award-winning team of whip-smart, passionate marketers, creatives, and developers in a progressive 100% remote environment.

We offer medical, dental, vision, 401(k), FSA, short and long-term disability, PTO and paid company holidays, as well as the freedom flexibility of a remote work environment. And you get to attend the now world-famous SmartBugapalooza, our fun-in-sun annual conference.

To those considering a career with SmartBug Media:

We started SmartBug because we believe that you can have a challenging career, collaborate with people for whom you have tremendous respect, and still have the flexibility to create the things that matter in life: memories. We’re not a sweatshop, but we are not a vacation. You’ll come to work with some of the smartest people in our field with the headspace to focus on your family and yourself.

SmartBug is a 100% remote company that has been recognized on Glassdoor, Comparable, Inc. 5000, HubSpot and many other institutions for its work culture, leadership, and client work. We credit this to our work model and to the significant investments we make in culture, professional development, and team building.   

Our interview process is straight-forward and our commitment to you is that you will hear from us at every stage of the interview process. You can expect interviews with our recruiting team and 3 to 4 members of our hiring teams, and we will take a deep dive into your experience, your personality, and your potential fit with the company. Simply put: we hire the best candidate for the position regardless of their location in the US or Canada.

I am thrilled that you are considering us, and we’re excited to learn more about you.


To the future,


Ryan Malone 
CEO and Founder

SmartBug Media Reviews

  • "Best Work Environment"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Digital Project Manager
    Current Employee - Digital Project Manager
    Positive Outlook
    Approves of CEO

    I have been working at SmartBug Media full-time (Less than a year)


    Transparency in leadership, smart and motivated colleagues, true flexibility in the work week, great access to training and professional development


    Fast-paced, Ever-growing client stack (can be a pro if you like change and keeping things exciting)

    Advice to Management

    Continue to be transparent and take care of your employees. More PTO or sick days not taken out of PTO would be very helpful.

See All 47 Reviews

SmartBug Media Photos

SmartBug Media photo of: Co-working Day!
SmartBug Media photo of: CEO and Founder Ryan Malone speaking at HubSpot Partner Day on "Building a Remote Agency at Scale: The Big Decisions You Will Face and Must Conquer"
SmartBug Media photo of: INBOUND 2018
SmartBug Media photo of: Jen Spencer during a fireside chat at Innovation Women's pop-up at INBOUND
SmartBug Media photo of: INBOUND 2018
SmartBug Media photo of: Smartbugapalooza 2018
See All PhotosSee All

SmartBug Media Interviews



Getting an Interview

Getting an Interview





    Digital Marketing Strategist Interview

    Anonymous Interview Candidate in Sacramento, CA
    No Offer
    Positive Experience
    Difficult Interview


    I applied through a recruiter. The process took 4+ weeks. I interviewed at SmartBug Media (Sacramento, CA) in March 2020.


    A set of calls, video calls, and an interview "task" to show competency and philosophy. Everyone was really nice and I was impressed with the thoroughness of the interview. The company contacted me letting me know they froze hiring due to COVID-19.

    Interview Questions

See All 15 Interviews

SmartBug Media Awards & Accolades

  • Best CEOs, Comparably, 2019
  • Best Company for Work/Life Balance, Comparably, 2019
  • Inc. 5000 Fastest Growing Private Companies, Inc. 5000, 2018
  • Great Place to Work Certified, Great Place to Work, 2018
  • Happiest Employees 2018, Comparably, 2018
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Work at SmartBug Media? Share Your Experiences

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