SmarterTravel, a TripAdvisor Company, offers travelers a portfolio of travel sites to help them find the right trip at the right price. We are a team of passionate professionals who push and drive and innovate like a start-up, but we also have a track record of success and we benefit from being a part of a large, public company.
At SmarterTravel, we have built an open & collaborative environment and we hire the people we want to work with (not just the ones with the right qualifications), but who also think different than us and challenge the status quo. We empower people, giving the support and autonomy needed to succeed. We embrace data to make decisions and overcome obstacles. We choose speed over perfection, but not at the expense of quality. We do what we do well, but we’re always looking to make it better. Let us know if you’d like to help.
SmarterTravel is one company operating several online travel brands. Here's a short overview of each of them:
Smarter Travel is our namesake and is one of the largest online travel resources of independent expert advice for the budget-conscious traveler. The Smarter Travel editorial staff provides advice and analysis to help travelers find the best deals and get the most value from their trips.
Airfarewatchdog is the most inclusive source of up-to-date airline deals that have been carefully researched and verified by a team of dedicated airline experts.
BookingBuddy is a travel shopping site that gives travelers easy access to the best airfare, hotel, car rental, cruise, vacation rental, and vacation deals, plus prices from 140+ travel sites. Travel search made simple.®
Cruise Critic is the world's largest cruise site, offering a comprehensive resource for cruise travelers with cruise reviews and a most active online cruise community.
Family Vacation Critic features reviews of family-friendly hotels, resorts, destinations, and attractions, as well as deals for family travel.
HolidayWatchdog is one of the top travel advice and review websites in the UK, providing reviews written by real travelers about destinations worldwide.
Jetsetter is a community of travelers that provides members with insider access, expert knowledge and exclusive deals on the world´s greatest vacations.
OneTime is a comparison shopping travel site that allows highly qualified travel shoppers to conduct itinerary-based, multi-site searches for flights, hotels, cruises, vacations, and car rentals.
Oyster “tells all” about hotels and hotel prices with undoctored photos and honest write-ups. It’s all motivated by the site's mission to find you the perfect hotel at the lowest price.
Tingo is the first hotel booking site that automatically rebooks hotel rooms at a lower price if the rate drops—and then automatically refunds the difference to travelers' credit cards.
At Smarter Travel, we center ourselves around 5 core values, which we refer to as "The Smarter Way". These values inform decisions that we make across all areas of our business. They are:
Empower People: Team up with the best – then give them the latitude, support, and respect to achieve success.
Think Different: Keep looking until you see past the obvious – then pursue what’s been revealed.
Overcome Obstacles: Shift gears, try new angles, find the right collaborators, ask for help – then keep moving forward.
Choose Speed: Test the best solution you can quickly – then learn from it and react.
Embrace Data: Take the quantitative and qualitative measurements you can – then decide.
We're working on some BIG things! Here are some interesting facts & figures about us and the things we're working on:
800,000,000 SEM keywords
300,000,000 emails sent to subscribers per month
30,000,000 average monthly unique views across our sites
20,000,000 newsletter subscribers
20,000,000 user sessions customized by predictive models each month
6,000,000 personalized e-mails sent per day
$1,550,000 given back to Tingo.com users so far
5 offices - Boston, MA | New York, NY | Ewing, NJ | El Segundo, CA | London, UK
280+ full-time employees
293 balloons required to fill one of our cubes
I have been working at SmarterTravel full-time (More than 3 years)
Clear ability to make meaningful contributions in lots of areas. Minimal red tape. Talented friendly coworkers.
Minimal red tape. Lots of different strategies in motion.
Advice to Management
Continue empowering the team to deliver results.
I applied online. The process took 3 days. I interviewed at SmarterTravel (New York, NY) in December 2009.
Had a Skype interview with one of their developers. He seemed disappointed I didn't have a webcam, even though the interview had been described as a "phone" interview. We spoke a bit about my background and goals, and about what I thought my strengths were. The interviewer gave me a programming problem which did seem to draw upon my strengths: write a function in C to compress a string using Run-Length Encoding. He watched (using a sort of remote assistance product from JoelOnSoftware.com) as I entered the code in Visual Studio. We never tried to compile or run it. I thought I got the function basically done (90% or so) and then talked about it a bit. I thought I did well, but I was quickly informed via e-mail that I would not be receiving an offer. In retrospect, I answered incorrectly on a question about the worst-case size of the output- it can actually be significantly bigger than the input. (This fact hit my during my morning commute the next day). Also, I correctly identified some edge cases but left them marked with "to do" comments. I guess the interviewer didn't like that, but frankly I find these sorts of Rube Goldberg Remote Desktop / extemporaneous interviews to be agonizing, and I guess I'm going to have to either get lucky or find an employer that values other things. The staff at Oyster.com seemed like decent people, though, and they didn't waste any more of my time than was absolutely necessary, which I liked. I do think that luck and what I'll call IT / home theater ability played a bit too much of a role here.
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