Working at Smartling | Glassdoor

Smartling Overview

New York, NY
51 to 200 employees
Company - Private
Enterprise Software & Network Solutions
Unknown / Non-Applicable
Smartling helps ambitious brands access more markets, deliver better experiences, and build stronger relationships by transforming the way their content is created and consumed around the world.

Our translation management software prioritizes process ... Read more

Mission: We believe technology can bridge any gap, solve any problem, and connect all people in more meaningful ways. Everyone deserves the opportunity to have native brand experiences – our technology is turning that belief into a reality.

Smartling – Why Work For Us?

A truly global experience.

Belong at Smartling. 

Creating sophisticated, global technology takes an incredible team of innovators. Because we help smart brands execute global strategy, we look for smart people. We hire tech-savvy, passionate people who truly care about connecting people around the world.

Who are we?

  • Curious. We are sharp, savvy, people who believe every solution starts with a great idea.
  • Passionate. We believe when you infuse enthusiasm into your work, it gains momentum, motivates your fellow team members, and results in a delightful experience for customers.
  • Agile. We are nimble, flexible, responsive, and can adapt readily and easily when priorities and plans change.
  • Global. TOur team has a penchant for languages and travel, and we’re driven by a curiosity and an appreciation for the many different places and people on the planet.
  • Tech Savvy. We are data and technology nerds, and we’re happy to admit it. We have to be, to deliver the latest and greatest technology to our customers.
  • Human. More than ever, the relationship between brands and the customers they serve need to resonate. We look out for the customer and help brands make more meaningful connections.

Sound like a place you want to work? Check out our open positions.

The Smartling Story

Founded in 2009 at a Manhattan coffee shop, Smartling has grown to become a technology hub in the center of New York City. Our large, open office allows our team members to work together creatively on constantly growing our product features and improving our customer experience. Every member of our team is obsessed with helping businesses thrive on a global scale.

Inspiring Innovation

Smartling is the leading technology for the way companies approach global content and connecting brands and consumers around the world.

Agile is in our DNA

Since we practice continuous deployment, we work in an extremely fast paced environment — rolling out improvements and new features multiple times per day. In fact, the entire company is organized around continuous improvement, so that customers get what they need as quickly as possible.

Work Hard. Play Hard. 

Though we work hard, we play hard too. We love our jobs, our offices, and working together as a team. We promote travel, flexible work hours and a fun office environment.

Jack Welde

Jack Welde

Co-Founder & CEO

Jack is a technology early-adopter, serial entrepreneur, software patent-holder, product evangelist, and combat-decorated Air Force pilot.

Before founding Smartling, he served as SVP of Product at eMusic and COO/CTO at SheSpeaks and RunTime Technologies. He also co-founded Trio Development, a software company that created the first personal information manager, which was acquired by Apple in 1993. He holds a BS in Computer Engineering from the University of Pennsylvania, where he also studied linguistics and interned with Professor William Labov, and an MBA from Cameron University in Germany.

Jack was named one of Fast Company’s “Who’s Next” in 2011, and was named a 2013 NYC Venture Mentor by the New York City Economic Development Corporation.


Kevin Cohn

SVP of Operations

Kevin is the SVP of Operations at Smartling, managing product planning, pricing and packaging, as well as fostering strong communication and efficiency improvements across the organization. Prior to joining Smartling, Kevin served as Chief Operating Officer at Atypon, a web and mobile content delivery and monetization platform, where he was responsible for global sales and marketing, services, and support. Kevin holds a BS in Statistics from Carnegie Mellon University.

Max Sogin

Vice President Of Engineering

Max has more than 15 years of experience in software development in various roles, ranging from C/C++ low level kernel programming to managing software company in the executive position. He joined smartling after serving as CTO at software development company Archer-Soft. Max holds a Masters in Computer Science from Dnipro National University in Ukraine. He’s native Ukrainian and Russian speaker, and believes that code always wins.

Matt DeLoca

Matt DeLoca

VP of Channels and Alliances

Matt is a technologist through and through. Before joining Smartling, Matt led sales at The FeedRoom, prior to its acquisition by KIT Digital. He has also helped grow the business of several other digital media start-ups, including Virage and Cinebase. He began his career in field sales at Apple, selling into large enterprise accounts in New York. Matt earned his BS in Mechanical Engineering from Bucknell University. He lives in New Jersey with his wife and children.


Andrew Saxe

  VP of Product

Andrew joined Smartling as employee #3 from where he worked in the product group focusing on registration flows and music recommendation tools. Prior to eMusic, he was part of the online teams of Omni Studio and APCO Worldwide – both Washington, DC-based strategic communications firms. Andrew has been working in technology and the Internet industry since the mid-1990’s having founded and sold online computer retailer Andrew holds a BS in Business from the Kelley School of Business at Indiana University and works out of the Smartling NYC office.

Kunal Sarda

VP of Language Services

Kunal joined Smartling in 2016 via the acquisition of his business, VerbalizeIt. Prior to founding VerbalizeIt, Kunal worked as a management consultant, and helped guide global commercial strategy for early stage and Fortune 500 companies. He holds a Masters in Industrial Engineering from Virginia Tech, and an MBA from the Wharton School of the University of Pennsylvania.

Smartling Reviews

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Jack Welde
55 Ratings
  • "The full package"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Sales Development Representative in New York, NY
    Current Employee - Sales Development Representative in New York, NY
    Positive Outlook
    Approves of CEO

    I have been working at Smartling full-time (Less than a year)


    Smartling was everything I searched for in an SDR role and has proven to be true to who they were in the interview process. The team environment is great, everyone helps everyone, and I'm never scared to even ask upper management a question. Really enjoy the activities we do as a team whether it is happy hours, lunches, or community service events. It really is easy to get up every morning to go to work.


    There is not a lot of interaction with others outside of the sales team.

    Advice to Management

    Improve interactions with other teams

See All 70 Reviews

Smartling Photos

Smartling photo of: Smartling Logo on the wall
Smartling photo of: Ping pong Match
Smartling photo of: Smartling Office
Smartling photo of: Smartling Front Desk
Smartling photo of: Map Room
Smartling photo of: Green Room
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Smartling Interviews



Getting an Interview

Getting an Interview




  1. Helpful (3)  

    Client Services Manager Interview

    Anonymous Interview Candidate in New York, NY
    Declined Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 2 weeks. I interviewed at Smartling (New York, NY) in September 2015.


    The interview started with a brief screening call with the HR Director. She was extremely helpful and very enthusiastic while describing the company and its culture.

    I then had in-person interviews with the Director and the VP. I also met two members in the client services team. Everyone I met was awesome and I honestly didn't feel like it was an interview - they made me feel so comfortable. I could definitely tell that they were passionate about the company and happy with the work they did there.

    The questions were very straightforward. The role requires a lot of problem solving, so they will ask you questions on how you would approach a particular problem to test your thought process.

    All throughout the process, the HR Director was fantastic in helping me with questions about the position, culture of the company and the role. She was very responsive and made the whole interview process smooth and painless.

    Interview Questions

    • They describe a situation where the tool or product doesn't work and ask you how you would pinpoint the underlying issue.   Answer Question

    Reasons for Declining

    Even though Smartling is a great company, I accepted another role which was a better fit for me.

See All 36 Interviews

Smartling Awards & Accolades

  • Executive of the Year (Medium companies) - Bronze, Best in Biz Awards, 2014
  • Marketing Executive of the Year - Bronze, Best in Biz Awards, 2014
  • Technology Executive of the Year - Silver, Best in Biz Awards, 2014
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