Mission: Smartling is a translation management platform and language services provider that enables customers to localize content across devices and platforms. The company is recognized by CSA Research as the #1 Leader of the 2019 MarketFlex for Language-Oriented TMS, and by G2 as the
Belong at Smartling.
Smartling is a fast-growing startup in Midtown, New York City. HQ is a creative open office space with sit/stand desks and cold brew on tap. We are a tech-savvy group of globally-minded innovators that get to connect with brands all over the world. If you're looking to take your passion to a company that can cultivate your growth, you'll love working here.
Who are we?
Sounds like a place you want to work at? Check out our open positions.
Founded in 2009 at a Manhattan coffee shop, Smartling has grown to become a technology hub in the center of New York City. Our large, open office allows our team members to work together creatively on constantly growing our product features and improving our customer experience. Every member of our team is obsessed with helping businesses thrive on a global scale.
Inspiring Innovation
Smartling is the leading technology for the way companies approach global content and connecting brands and consumers around the world.
Agile is in our DNA
Since we practice continuous deployment, we work in an extremely fast paced environment — rolling out improvements and new features multiple times per day. In fact, the entire company is organized around continuous improvement, so that customers get what they need as quickly as possible.
Work Hard. Play Hard.
Though we work hard, we play hard too. We love our jobs, our offices, and working together as a team. We promote travel, flexible work hours and a fun office environment.
Jack Welde
Jack is a technology early-adopter, serial entrepreneur, software patent-holder, product evangelist, and combat-decorated Air Force pilot.
Before founding Smartling, he served as SVP of Product at eMusic and COO/CTO at SheSpeaks and RunTime Technologies. He also co-founded Trio Development, a software company that created the first personal information manager, which was acquired by Apple in 1993. He holds a BS in Computer Engineering from the University of Pennsylvania, where he also studied linguistics and interned with Professor William Labov, and an MBA from Cameron University in Germany.
Jack was named one of Fast Company’s “Who’s Next” in 2011, and was named a 2013 NYC Venture Mentor by the New York City Economic Development Corporation.
Helpful (2)
I have been working at Smartling full-time (More than 3 years)
Pros
1. Great company who cares its people so much, #1 core value is taking care of its people;
2. Great work/life balance;
3. More growth opportunities;
4. This company has the most talented people;
5. A great, healthy and warm culture with so much benefits like unlimited PTO, bagel Monday's, company picnics, happy hours, group birthdays and fun events;
Cons
I have nothing to report here!
Advice to Management
Keep developing and promoting individuals that are already within the organization, this will greatly improve retention rates. Keep pushing for diversity initiatives and foster a more robust culture.
Application
I applied online. The process took 2+ weeks. I interviewed at Smartling (Salt Lake City, UT) in May 2020.
Interview
Was contacted by email by a recruiter and an interview was set up with the recruiter and manager of customer success. A lot of getting to know each other questions were asked and understanding my background. All done by video due to social distancing as I was in Salt Lake City and they’re in NYC.
Another round of interviews was then scheduled with a member of the CSM team and the director of account management. Everyone was incredibly professional, responded quickly, asked good questions, and made the overall experience very enjoyable.
Even though I didn’t receive an offer, I applaud this company for their transparency and for the professionalism through the interview process. You guys have it down.
Interview Questions
