Working at Smile Brands | Glassdoor

Smile Brands Overview

Irvine, CA
5001 to 10000 employees
1998
Company - Private
Health Care Services & Hospitals
$500 million to $1 billion (USD) per year
Smile Brands Inc. is one of the largest dental service organizations in the United States. We provide comprehensive business support services to our affiliated dental groups throughout the nation, so dentists can spend more time caring for their patients and less time on the ... Read more

Mission: At Smile Brands Inc., culture simply isn’t a nice idea or clever catch-phrase. It’s our purpose. Our mindset. It’s who we are. And it is built on our mission to deliver Smiles for Everyone®. When you become affiliated with Smile Brands Inc ... Read more


Glassdoor Awards

Best Places to Work: 2020 (#86), 2019 (#25), 2018 (#43)

Top CEOs: 2019 (#29), 2018 (#12)

Company Updates

  • Creating a fantastic work environment isn't easy, but our dynamic CEO, Steve Bilt, outlines some fantastic methods on ensuring how to build smiles for your employees. https://bit.ly/2UPK5II

    To Create a Fantastic Work Environment, "Define a very simple 'why' for your organization," With...

    As a part of my series about about how leaders can create a "fantastic work culture" , I had the pleasure of interviewing Steven C. Bilt, CEO, Smile Brands Inc., one of the nation's leading dental support organizations with over 5,000 employees and affiliated providers delivering full-service dental care across the U.S.

  • Check out two “Titans of the Dental Industry” – Smile Brands CEO Steve Bilt and Henry Schein CEO Stanley Bergman! Bilt and Bergman had a panel discussion on culture, reaching the 60% of the population that doesn’t receive regular dental care and making dental more accessible.

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Smile Brands – Why Work With Us?


SMILES START WITH YOU!

At Smile Brands Inc., culture simply isn’t a nice idea or clever catch-phrase. It’s our purpose. Our mindset. It’s who we are. And it is built on our mission to deliver Smiles for Everyone®. When you become affiliated with Smile Brands Inc., you will receive service from a dental support organization (DSO) that embraces a positive, forward-looking culture that is unsurpassed in the industry.

We relieve you of the burdens associated with traditional private practice, so you can focus on what you do best: providing excellent care to your patients. With all the managerial and administrative work handled for you, you won’t have to stay late or worry about the responsibility of running a practice. Instead, you’ll have a system in place that supports your success and work/life balance. You will enjoy your productive day and at the same time achieve your financial goals.

Smile Brands Group Inc. was incorporated in Delaware in 2005 for the purpose of acquiring Smile Brands Inc. (formerly Bright Now! Dental, Inc.) and its subsidiaries.  Smile Brands Inc. was founded in 1998 through the acquisition of three West Coast support services organizations and grew through the acquisitions of Monarch Dental in February 2003 and Castle Dental in June 2004. 

ConsumerHealth, Inc. (dba Newport Dental) is our wholly owned subsidiary that operates as a staff-model dental health service plan licensed by the state of California under the provisions of the California Knox-Keene Health Care Service Plan Act of 1975.  ConsumerHealth is considered a “mixed model” plan that provides dental services to its enrollees through its individual, group, and Medicaid product lines and through agreements to service group enrollees of other dental plans.  ConsumerHealth owns and operates 14 staff-model dental facilities in California, offering a wide range of general and specialty dental services.  In addition, ConsumerHealth employs or contracts directly with each of the dentists, specialists, and hygienists that work at ConsumerHealth facilities. 

Smile Brands Group's primary equity sponsor is Gryphon Investors, a leading private equity investment firm focused on investing in physician-centric healthcare businesses. Gryphon's strategy is to partner with outstanding management teams and build value for its investors through a combination of operational improvements, internal growth initiatives, and strategic acquisitions.

Group photo of Smile Brands employees at charity event.

At Smile Brands Inc., culture simply isn’t a nice idea or clever catch-phrase. It’s our mission. Our mindset. It’s who we are. And it is built on our mission to deliver Smiles for Everyone®. 

Our Culture At-a-Glance

  • We ensure that each individual and group with whom we interact has a reason to smile.
  • We make sure that each person we connect with believes they were treated fairly and benefited from their encounter with the employees of Smile Brands Inc. and our affiliated dental groups.
  • We honor a strong dentist and employee base because their passion, integrity and dedication to serving patients form the foundation of all we do.
  • We pursue business process excellence to increase efficiency and lower costs, enabling providers to serve more patients

Find your career at Smile Brands

We're always looking for the best and brightest dentists, office staff and corporate associates who share our passion, integrity and dedication to providing quality, compassionate patient care. Join us today!

You can be part of our mission and our success. Whether you’re new to the field or a seasoned professional—we offer an attractive salary and benefits package, along with an excellent work environment, skills development and support. Everything you need to take control of your career, chart your own course and enjoy fulfilling work for years to come.

Smiles for Everyone Foundation

Is a not-for-profit foundation that began in 2004 with a vision to improve the lives of people in the communities served by Smile Brands affiliated offices, as well as to aid victims of natural disasters. With our mission to deliver Smiles for Everyone, we provide free dental care to those in need, both at home in the U.S. and around the world. Vist smilesforeveryone.org to learn more.

Smile Brands Reviews

  • Featured Review

    "Amazing work place!!!!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Office Manager in Burleson, TX
    Current Employee - Office Manager in Burleson, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than 8 years)

    Pros

    As a manager you are given a chance to lead an office without feeling micromanaged. Your ideas are valued and you are seen as an asset to the organization.

    Cons

    I really do not have any cons but it would be nice if the company contributed to the 401K.

    Advice to Management

    Keep doing a great job!!!

See All 996 Reviews

Smile Brands Photos

Smile Brands photo of: Celebrate Everyday Miracles - Valentines Edition
Smile Brands photo of: Smiles for Everyone - International Outpost
Smile Brands photo of: Very excited for our new partnership between the Smiles for Everyone Foundation and the Otumfuo Osei Tutu II Foundation in Ghana!
Smile Brands photo of: Ortho team modeling backpack donations
Smile Brands photo of: Thailand International Outpost team make this smile possible!
Smile Brands photo of: Team members enjoying Longboards ice cream truck
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Smile Brands Interviews

Experience

Experience
76%
14%
10%

Getting an Interview

Getting an Interview
46%
23%
16%
8
5
1
1

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

     

    Office Manager Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at Smile Brands.

    Interview

    Very quick process consisting of three interviews. One interview was by phone, then with my boss, and then with the doctor. It took about two weeks from start to finish.

    Interview Questions

See All 82 Interviews

Smile Brands Awards & Accolades

  • 2019 Glassdoor Best Places to Work, Glassdoor Employees Choice Award, 2019
  • Hire Power Awards - Top 100 Job Creators, Inc. Magazine, 2012
  • Most Customer Friendly Company of the Year - Silver, Best in Biz, 2017
  • Company of the Year (Large) - Silver, Best in Biz, 2017
  • Best Places To Work, Glassdoor, 2018
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Pledges & Certifications

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