Working at Smile Brands | Glassdoor

Smile Brands Overview

Irvine, CA
5001 to 10000 employees
1998
Company - Private
Health Care Services & Hospitals
$500 million to $1 billion (USD) per year
Smile Brands Inc. is one of the largest dental service organizations in the United States. We provide comprehensive business support services to our affiliated dental groups throughout the nation, so dentists can spend more time caring for their patients and less time on the ... Read more

Mission: Whether you call it our vision or mission, Smile Brands Inc. was built on a simple concept: Smiles for Everyone®.

It is this principle that helps ensure your business is providing the best service, not only to your patients, but also to your team ... Read more


Glassdoor Awards

Best Places to Work: 2019 (#25), 2018 (#43)

Top CEOs: 2018 (#12)

Company Updates

  • Steve continues to lead the way in finding the win-win for all those involved in delivering smiles for everyone:
    "Thank you Inside Healthcare Magazine for a fun write-up on our Team and our Smiles for Everyone philosophy and culture.
    This is a learning experience and an on-going journey. There is ample evidence each day of our folks working hard to live into this win-win based ideal with each of our constituents. We are far from perfect but I do believe a little better day-in and day-out. And, that is all a leader can ask."
    http://glassdoor.com/slink.htm?key=vMA0i

    Smile Brands Inc.

    Smile Brands plans to bring more consumers into dental care with its focus on supporting dentists and delivering smiles. By Staci Davidson, Managing Editor, Knighthouse Media The mission of Smile Brands Inc. is to deliver "smiles for everyone®." That's not something that is just posted on a placard in the company's office.

  • Simply honored that Smile Brands has been recognized as #2 in Healthcare on Glassdoor’s listing of Best Places to Work . #LoveWhereYouWork

    http://glassdoor.com/slink.htm?key=vMaUz

    The 13 Best Health Care Companies to Work For in 2019

    Turns out, jobs in the healthcare industry aren't just for doctors and nurses. While a hospital relies on its MDs and RNs to provide care, there are a host of other jobs that are integral to helping the hospital run, providing a smooth experience for patients and researching the next cures.

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Smile Brands – Why Work For Us?


SMILES START WITH YOU!

At Smile Brands Inc., culture simply isn’t a nice idea or clever catch-phrase. It’s our purpose. Our mindset. It’s who we are. And it is built on our mission to deliver Smiles for Everyone®. When you become affiliated with Smile Brands Inc., you will receive service from a dental support organization (DSO) that embraces a positive, forward-looking culture that is unsurpassed in the industry.

We relieve you of the burdens associated with traditional private practice, so you can focus on what you do best: providing excellent care to your patients. With all the managerial and administrative work handled for you, you won’t have to stay late or worry about the responsibility of running a practice. Instead, you’ll have a system in place that supports your success and work/life balance. You will enjoy your productive day and at the same time achieve your financial goals.

Smile Brands Group Inc. was incorporated in Delaware in 2005 for the purpose of acquiring Smile Brands Inc. (formerly Bright Now! Dental, Inc.) and its subsidiaries.  Smile Brands Inc. was founded in 1998 through the acquisition of three West Coast support services organizations and grew through the acquisitions of Monarch Dental in February 2003 and Castle Dental in June 2004. 

ConsumerHealth, Inc. (dba Newport Dental) is our wholly owned subsidiary that operates as a staff-model dental health service plan licensed by the state of California under the provisions of the California Knox-Keene Health Care Service Plan Act of 1975.  ConsumerHealth is considered a “mixed model” plan that provides dental services to its enrollees through its individual, group, and Medicaid product lines and through agreements to service group enrollees of other dental plans.  ConsumerHealth owns and operates 14 staff-model dental facilities in California, offering a wide range of general and specialty dental services.  In addition, ConsumerHealth employs or contracts directly with each of the dentists, specialists, and hygienists that work at ConsumerHealth facilities. 

Smile Brands Group's primary equity sponsor is Gryphon Investors, a leading private equity investment firm focused on investing in physician-centric healthcare businesses. Gryphon's strategy is to partner with outstanding management teams and build value for its investors through a combination of operational improvements, internal growth initiatives, and strategic acquisitions.

Group photo of smile brands employees at a charity event smiling with their hands up.

At Smile Brands Inc., culture simply isn’t a nice idea or clever catch-phrase. It’s our mission. Our mindset. It’s who we are. And it is built on our mission to deliver Smiles for Everyone®. 

Our Culture At-a-Glance

  • We ensure that each individual and group with whom we interact has a reason to smile.
  • We make sure that each person we connect with believes they were treated fairly and benefited from their encounter with the employees of Smile Brands Inc. and our affiliated dental groups.
  • We honor a strong dentist and employee base because their passion, integrity and dedication to serving patients form the foundation of all we do.
  • We pursue business process excellence to increase efficiency and lower costs, enabling providers to serve more patients

Find your career at Smile Brands

We're always looking for the best and brightest dentists, office staff and corporate associates who share our passion, integrity and dedication to providing quality, compassionate patient care. Join us today!

You can be part of our mission and our success. Whether you’re new to the field or a seasoned professional—we offer an attractive salary and benefits package, along with an excellent work environment, skills development and support. Everything you need to take control of your career, chart your own course and enjoy fulfilling work for years to come.

Smiles for Everyone Foundation

Is a not-for-profit foundation that began in 2004 with a vision to improve the lives of people in the communities served by Smile Brands affiliated offices, as well as to aid victims of natural disasters. With our mission to deliver Smiles for Everyone, we provide free dental care to those in need, both at home in the U.S. and around the world. Vist smilesforeveryone.org to learn more.

Smile Brands Reviews

4.6
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
  • Featured Review

    Helpful (1)

    "It's not just a job when you love it so much you look forward to it Every Day"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Director, Marketing Operations in Dallas, TX
    Current Employee - Director, Marketing Operations in Dallas, TX
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Smile Brands full-time (More than 10 years)

    Pros

    I have been with Smile Brands going on 20 years. I have worked in several positions and with each position the company has provided support and guidance to help me grow.
    I work with an awesome group of providers, hygienists, managers and staff in the Dallas market. They make it very easy to come to work everyday. Each day they show me something new and how much they really care for each other and most of all their patients.
    Smile Brands is a company that is supportive and in the 33 years that I have been in dentistry there is no other place I would rather be.
    They are truly committed to deliver "Smiles for Everyone"

    Cons

    Computer systems need to be updated.

See All 778 Reviews

Smile Brands Photos

Smile Brands photo of: Founder & CEO Steve Bilt speaking on the importance of company culture at the Greater Irvine Chamber's Legends & Leaders event.
Smile Brands photo of: Dental care for those coming from near and far.
Smile Brands photo of: Thailand International Outpost team make this smile possible!
Smile Brands photo of: Smiles for Everyone - International Outpost
Smile Brands photo of: SBI was awarded the 2017 NEA Humanitarian Award for their commitment to serving their communities
Smile Brands photo of: Our HR, Recruiting, and Benefits Team volunteered at OC Rescue Mission!
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Smile Brands Interviews

Experience

Experience
77%
13%
10%

Getting an Interview

Getting an Interview
42%
22%
19%
10
5
2

Difficulty

2.2
Average

Difficulty

Hard
Average
Easy
  1. Featured Interview

    Helpful (1)  

    Resident Oral and Maxillofacial Surgery Interview

    Anonymous Employee in Fresno, CA
    Accepted Offer
    Positive Experience

    Application

    I applied through an employee referral. I interviewed at Smile Brands (Fresno, CA).

    Interview

    She saw me as a real person, not as a robot. Asked me real questions about my training, not dumb ones. Like discrib a scenario of what you could have done differently.

    Interview Questions

See All 65 Interviews

Smile Brands Awards & Accolades

  • Hire Power Awards - Top 100 Job Creators, Inc. Magazine, 2012
  • Most Customer Friendly Company of the Year - Silver, Best in Biz, 2017
  • Company of the Year (Large) - Silver, Best in Biz, 2017
  • Best Places To Work, Glassdoor, 2018
  • 2016 NEA Dental Awards, NEA Powered by Vyne, 2016
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Pledges & Certifications

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