Working at SmithBucklin | Glassdoor

SmithBucklin Overview

Chicago, IL
501 to 1000 employees
Company - Private
Business Services
$100 to $500 million (USD) per year
SmithBucklin is the association management and services company more organizations turn to than any other, and our mission is to achieve the missions of the client organizations we serve. As a 100 percent employee-owned company, SmithBucklin offers all of our people &ndash ... Read more

SmithBucklin – Why Work For Us?

Our people make a meaningful difference in a wide range of diverse industries and professions, helping our client organizations achieve their missions and generate more opportunities for their stakeholders. For the trade and professional associations they serve, our people advocate for businesses and industries, help create and protect jobs, and increase product and workplace safety. Through the healthcare and scientific associations and societies they support, our people help enhance patient outcomes and advance professions and new discoveries that save and improve lives. And in their work with technology user communities and associations, our people help increase the reach and impact of high-tech solutions that are changing the ways people, businesses and future generations operate, interact and achieve new successes.


Whether you are just beginning your career or are a mid- or senior-level professional, working at SmithBucklin will offer you countless opportunities to develop transferrable skills, acquire meaningful knowledge and gain rich experiences at an accelerated pace. By working collaboratively with smart, ambitious, multi-talented, genuine and hardworking colleagues, you will build meaningful, deep and enduring relationships that will serve you well throughout your career, regardless of your chosen path. In addition, our unique environment provides exposure to and engagement with accomplished and influential industry leaders who serve on their respective association’s board of directors or committees.

If you would like a chance to have your talents and hard work make a difference, we invite you to apply for a position at SmithBucklin today!


To learn how associations work can provide a unique opportunity for professionals to make a meaningful difference, please click here. The article is one of the trends, issues and developments featured in the 2017 edition of Circuit, SmithBucklin's annual publication.

To learn more about our purpose-led mission and what an association management company does, please click here for the Huffington Post article, From Popcorn To Purpose: Talking Association Management With SmithBucklin, featuring our CEO, Matt Sanderson.

The SmithBucklin Culture defines the heart and soul of our company and aligns the hearts and minds of our people. It’s what helps us attract, motivate and inspire people of great talent and character. As a 100 percent employee-owned company, we recognize and embrace our individual and collective responsibility to nurture and protect the unique Smithbucklin Culture.

To learn more about our Vision, Mission and Chosen Values, please click here.

SmithBucklin and its employees serve local communities through the company’s sustainability, volunteerism and fundraising efforts. We believe service to others is one of life’s highest honors and greatest obligations. Each year, we make our largest contributions through a variety of holiday season Charity Makes Sense events that raise money, secure noncash donations and provide additional support for several charitable organizations.

In 2015, SmithBucklin and its employees donated more than $85,000 in support of charitable organizations that include:

As a company, SmithBucklin is dedicated to growing leaders from within. Henry Givray, Chairman of the Board of Directors of SmithBucklin, notes that “Leadership is the most powerful human force. It can be the spark, fuel and engine to do good, correct wrongs, unite people, effect positive change, unleash tremendous human potential, ignite breakthrough ideas, create better tomorrows and leave footprints on other people’s hearts.”

undefinedAs part of SmithBucklin’s efforts to build leadership capacity throughout the company, after several years of contemplation and development Henry launched the Leadership Learning Forum (LLF) in 2011 as a purposeful, disciplined and sustainable approach to creating a growing community of leadership students and champions who model desired behaviors and practices. Since its inception, more than 100 employees ranging from executives to those earlier in their careers have participated in the LLF. To be considered, an individual must consistently outperform his or her peer group , demonstrate great potential for increased scope of responsibility and impact, have strong desire for a career in executive management – either in service to a client organization or at the SmithBucklin corporate-level – and embody SmithBucklin’s values. They must also show or have demonstrated a deep commitment to personal learning and growth, as well as a willingness to sacrifice personal time to the rigors and demands of the program.

Below are reflections of three students from the class of 2013:

“The LLF helps students understand that leadership is not granted to you by virtue of position or title, but given to you willingly by others. Participation in the program has had a deep impact on my understanding and continued growth of self-awareness and self-management, providing the opportunity to truly examine who I am as an individual and how I can best contribute to the client teams that I serve.”

—    Brian Langerman, Technology Industry Practice

“Participation in the LLF has challenged me on personal, intellectual and professional levels and provided me with the opportunity to develop meaningful relationships with an amazing group of classmates. The program provided a unique opportunity to reflect on who I am, and helped me ensure I am connecting my actions to my core values. As a result, I am now much more purposeful in my daily interactions with my teams and clients.”

—    Meghan Carey, Healthcare + Scientific Industry Practice

“LLF has afforded me an invaluable opportunity to get to know – and learn from – my colleagues at SmithBucklin. Being around such a great team of individuals has challenged me to grow both personally and professionally. I went into this program with a hint of skepticism. I can’t believe I felt that way! Not only do I leave this program with a greater awareness of myself, but I have practical tools at the ready to better myself, my teams and the organizations I serve.”

—    Meredith Young, Business + Trade Industry Practice

SmithBucklin is deeply committed to the health and well-being of our employees. We offer comprehensive and competitive benefits that address the current and changing needs of our employees.

Health and Wellness Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Coverage for domestic partners
  • Short- and long-term disability
  • Life insurance
  • Flexible spending accounts for medical care, dependent care, and commuting expenses
  • Employee Assistance Program
  • Fitness Center membership (Chicago)
  • Wellness education programs 

Retirement Savings Plans

  • Employee Stock Ownership Plan – As of May 2013, 91 percent of employees own stock in SmithBucklin
  • 401(k) plan with a company match

Additional Benefits and Rewards:

  • A competitive Paid Time Off (PTO) program
  • Eight paid company holidays
  • Scholarship program for professional development
  • Time Out For Service (one day to perform community service or volunteer work)
  • Enriching learning and development opportunities that include a full range of instructor-led and eLearning courses offered through the SmithBucklin Learning Center
  • Employee discounts on cellphone plans, personal computers, fitness center memberships, etc.

Employees will be presented with their specific benefits package based upon their individual eligibility and circumstances when joining SmithBucklin.

SmithBucklin Reviews

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SmithBucklin CEO Matt Sanderson
Matt Sanderson
19 Ratings
  • Helpful (1)

    "I stay here because of the career opportunities"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Chicago, IL
    Current Employee - Anonymous Employee in Chicago, IL
    Positive Outlook
    Approves of CEO

    I have been working at SmithBucklin full-time (More than 5 years)


    The benefits including PTO and a scholarship program are amazing - I have used the scholarship program twice toward my masters degree. The people are genuinely concerned about my well being and helping me grow my career. I have received four promotions since I joined the company and I've worked in two units and on multiple different clients. As long as I keep getting opportunities there's no reason for me to leave. The pay is fair and I also get a decent bonus in December.


    If you want to leave at 5pm each day and have a stress free life this isn't the place for you, before I came here I worked for two other companies and the turnover was much higher. My supervisor and unit head are always asking me how I'm doing and trying to support me when things are tough or it's a crazy busy period.

    Advice to Management

    Invest in more technology platforms that enable better collaboration. Also why do we still use internet explorer for Recording time. That's crazy and so outdated.

See All 158 Reviews

SmithBucklin Interviews

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  1. Helpful (1)  

    Membership Associate Interview

    Anonymous Interview Candidate in Washington, DC
    No Offer
    Negative Experience
    Average Interview


    I applied online. The process took 3 weeks. I interviewed at SmithBucklin (Washington, DC).


    I had a phone interview with a recruiter from HQ, which went very well. The recruiter was very nice and personable, which I appreciated. They called me for a 2nd round interview for the position which was located in DC. The interview itself was 3 rounds of 1-on-1 interviews, so 3 people total. Pretty laid back, very conversational. As many jobs do, a lot of time was spent just discusses the expectations of the position, and seeing how I responded.

    I was not offered the position, which in and of itself isn't the end of the world, but the reasoning was strange. The recruiter from HQ called and left a message stating that the those who interviewed me really felt I had a future in Poli/Sci (my major), but suggested I "keep in touch if I changed my mind." This obviously didn't make sense since I wasn't pursuing a career in Poli/Sci, wasn't qualified, and had clearly stated my interest in this opportunity. I emailed and called both the recruiter and the DC office asking for a simple follow-up/some sort of feedback, and nothing was returned. So much for "keeping in touch."

    Interview Questions

    • -Name a situation where you had to settle a conflict
      -What was your favorite part about X, Y, and Z jobs on your resume  
      Answer Question
See All 69 Interviews

SmithBucklin Awards & Accolades

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