Mission: Celebrate the infinite diversity and beauty of the world. To open our doors and extend our care to everyone. To never let anyone down. To introduce our guests to a city’s unique heritage, undisputed classics and best kept secrets.
We're thrilled to see our founders Francis Davidson and Lucas Pellan on Forbes 30 under 30 of 2018 list of consumer technology!
Our business started in 2012, but the real story of Sonder starts two years later in 2014, when we visited San Francisco for the first time. We were eager to see the city, but our trip got off to a shaky start.
We’d booked an apartment and we were having a hard time getting in touch with our host. When we arrived at the apartment with all of our luggage, no one was there. After many unreturned messages, we finally connected, and learned there was a key under the mat.
The apartment didn’t look like it was ready for visitors. There was half-eaten food in the fridge and dog hair blanketing the furniture. When Lucas’s allergies started acting up, we realized we’d have to find another place to stay.
We booked a hotel room downtown, and arrived to find comfortable beds with fresh white linens. Nothing exciting, but no dog hair at least. There weren’t too many restaurants in the area, so we ate at a generic chain and went back to our room.
What if there was a place as reliable as a hotel, but with all the warmth and character of a home?
That's why we founded Sonder — because you shouldn’t have to choose between great service and an authentic travel experience.
Francis and Lucas
I have been working at Sonder full-time (Less than a year)
Company CEO has a clear vision to change the hospitality industry for the better.
He thinks long term and is transparent and genuine. There is a strong emphasis on employee development and growth mindset, especially giving feedback both ways. Employees are given significant autonomy but it comes with accountability.
Definitely one of the best companies I have worked at.
Not so much a con but something to watch for - as the company scales it's cities there needs to be good communication built across the cities. Everyone seems to be working hard towards this, so I am positive it will not be an issue
Advice to Management
Continue to encourage communication, autonomy and create frameworks that allow for the same kind of autonomy as the company scales.
I applied online. The process took 1 day. I interviewed at Sonder (Denver, CO) in March 2018.
Got a phone interview during the week and then scheduled an in-person interview a couple of days later. The interview lasted about 15 minutes and it was the most bizarre interview I've ever had. The manager was dressed in jeans and a long sleeve T-shirt. It looked like he hadn't shaved in 2 weeks. Asked me the basic interview questions and then it was over and done with. He barely told me about the position and I asked numerous questions which seemed to annoy him. Shockingly, I never heard back.
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