Working at Sonder | Glassdoor

Sonder Overview

San Francisco, CA
501 to 1000 employees
Company - Private
Hotels, Motels, & Resorts
$100 to $500 million (USD) per year
With thousands of beautiful spaces built for travel and life, Sonder is transforming the future of hospitality. Each Sonder is purposefully selected, designed and maintained - customized to reflect the vibe of its neighborhood. Whether a stay is two days, two months or two ... Read more

Mission: Celebrate the infinite diversity and beauty of the world. To open our doors and extend our care to everyone. To never let anyone down. To introduce our guests to a city’s unique heritage, undisputed classics and best kept secrets.

Company Updates

  • We're thrilled to see our founders Francis Davidson and Lucas Pellan on Forbes 30 under 30 of 2018 list of consumer technology!

    30 Under 30 2018: Consumer Technology

    Seizing the moment of a personalized digital revolution

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Sonder – Why Work For Us?

Our business started in 2012, but the real story of Sonder starts two years later in 2014, when we visited San Francisco for the first time. We were eager to see the city, but our trip got off to a shaky start.

We’d booked an apartment and we were having a hard time getting in touch with our host. When we arrived at the apartment with all of our luggage, no one was there. After many unreturned messages, we finally connected, and learned there was a key under the mat.

The apartment didn’t look like it was ready for visitors. There was half-eaten food in the fridge and dog hair blanketing the furniture. When Lucas’s allergies started acting up, we realized we’d have to find another place to stay.

We booked a hotel room downtown, and arrived to find comfortable beds with fresh white linens. Nothing exciting, but no dog hair at least. There weren’t too many restaurants in the area, so we ate at a generic chain and went back to our room.

What if there was a place as reliable as a hotel, but with all the warmth and character of a home?

That's why we founded Sonder — because you shouldn’t have to choose between great service and an authentic travel experience.

Happy travels,

Francis and Lucas

Local flavor meets hotel comforts

We’ve traveled far and wide, and we know what matters — authenticity and amenities. Stay in one-of-a-kind Sonders in intimate neighborhoods, and find a consistent standard of quality inside — comfortable beds, five-star cleanliness, and concierge service. If there’s anything we can do to make your stay more special, just text us or give us a call. Otherwise, we’ll leave you to enjoy your trip.

Above and beyond hospitality

Imagine a host who answers any messages or calls within minutes—even at 3:00 a.m. A host who has the apartment professionally cleaned, hires the best local interior designers, and stocks the kitchen and bathroom with high-end products. A host who creates a guide to favorite neighborhood cafes and boutiques just for you. That’s Sonder. Sonder is ready to welcome you in nine cities and counting.

We believe in a better way to stay

When you stay at a Sonder, you get all the local color of a traditional vacation rental with none of the inconsistencies. Every Sonder comes equipped with a standard suite of amenities and services.

Passionate about innovation, hospitality, and hard work?

To build the first alternative lodging brand for the next generation of travelers, we need to assemble an outstanding global team. In just two years, we've grown from a pair of friends managing a few apartments in Montreal to a quickly expanding company that manages hundreds of locations worldwide. And we're only getting started.

Our hiring process

  • The application
If you've found a role you're excited about, give us a shout and tell us why.
  • The phone call
We'll start off with a quick call, so we can get to know a bit about you.
  • In-Person interview
You'll be invited to Sonder HQ for a more detailed interview with a team lead.
  • The challenge
At Sonder, we believe in a hands-on approach. Expect a technical, design, or practical challenge.
  • Sonder drinks
Come unwind with our team and get to know us over cocktails or cold brew
  • The offer
If we think you're a good fit, you're in!

Sonder Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Sonder CEO Francis Davidson
Francis Davidson
79 Ratings
  • Featured Review

    Helpful (17)

    "Great growth mindset, long term company, with a real vision"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engineering in San Francisco, CA
    Current Employee - Engineering in San Francisco, CA
    Positive Outlook
    Approves of CEO

    I have been working at Sonder full-time (Less than a year)


    Company CEO has a clear vision to change the hospitality industry for the better.
    He thinks long term and is transparent and genuine. There is a strong emphasis on employee development and growth mindset, especially giving feedback both ways. Employees are given significant autonomy but it comes with accountability.

    Definitely one of the best companies I have worked at.


    Not so much a con but something to watch for - as the company scales it's cities there needs to be good communication built across the cities. Everyone seems to be working hard towards this, so I am positive it will not be an issue

    Advice to Management

    Continue to encourage communication, autonomy and create frameworks that allow for the same kind of autonomy as the company scales.

See All 166 Reviews

Sonder Photos

Sonder photo of: Dinner for Success!
Sonder photo of: Sonder Unit
Sonder photo of: Oscar Stlye with Vancouver City Manager
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Sonder Interviews



Getting an Interview

Getting an Interview




  1. Helpful (3)  

    Corporate Sales Representative Interview

    Anonymous Interview Candidate in Denver, CO
    No Offer
    Neutral Experience
    Easy Interview


    I applied online. The process took 1 day. I interviewed at Sonder (Denver, CO) in March 2018.


    Got a phone interview during the week and then scheduled an in-person interview a couple of days later. The interview lasted about 15 minutes and it was the most bizarre interview I've ever had. The manager was dressed in jeans and a long sleeve T-shirt. It looked like he hadn't shaved in 2 weeks. Asked me the basic interview questions and then it was over and done with. He barely told me about the position and I asked numerous questions which seemed to annoy him. Shockingly, I never heard back.

    Interview Questions

    • Where is your favorite place that you've ever traveled to?   1 Answer
See All 60 Interviews

Sonder Awards & Accolades

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