- Work/Life Balance
- Culture & Values
- Career Opportunities
- Comp & Benefits
- Senior Management
Mission: Sonic is dedicated to delivering fast, reliable and inexpensive connectivity while providing award-winning technical support. We believe in internet freedom for all!
Happy Birthday, Sonic! http://glassdoor.com/slink.htm?key=vM4dp
Fastest ISP in America? Sounds like Sonic. http://glassdoor.com/slink.htm?key=vM4dT
Call us rebels, but we think every home and business in America should have fast, affordable access to the internet. No tyranny, no barriers.
That’s why our mission at Sonic is crystal-clear: we are fixing the internet in America.
What does that mean? It means the Sonic team does everything possible to deliver the fastest and most affordable internet, phone, and TV options in the nation, all with the best customer service in the industry.
To achieve our goal we’re building our own Gigabit Fiber Internet network in California cities—50 times faster than the average internet connection in America!
Ambitious? Absolutely. We’re unabashedly re-thinking, re-wiring and re-imagining the internet for homes and businesses and schools. Because technology shouldn’t be a barrier to innovation.
Building the best means hiring the best. Sonic chooses the brightest and most talented applicants to join our team. Our staff are dedicated to the mission and deeply committed to our customers. Local, honest, and unscripted—that’s Sonic.
We also have fun. We celebrate success together (read: play Ping Pong and video games) and encourage each other when we need a lift.
Full disclosure: When you’re new to Sonic, there’s a lot to take in. But because we only hire super nice people—it’s a fact—there’s always someone willing to help. You’ll feel a sense of accomplishment when you conquer tough challenges and master new skills.
And whether it’s in-house training, outside course work, or a promotion that helps you follow your dreams, Sonic invests in your future so you can succeed professionally and personally.
Join us and find out how great work, and the internet, can be.
At the core of Sonic's business and culture is the willingness to stand up for what we believe in; what we think is right. That gumption was there when the company began back in 1994 and it is there today.
Sonic was founded in 1994, at a time when many people hadn’t yet heard the terms internet, email address or World Wide Web. Today, Sonic is the largest independent internet service provider in Northern California.
From our Fusion phone and data service to the recent roll-out of Gigabit Fiber Internet, Sonic is breaking new ground in broadband access.
The best is yet to come.
Interested in a job where you can be free to be yourself and work toward a goal you believe in? Join Northern California’s largest independent ISP and one of the North Bay’s fastest growing businesses. Help make the internet more awesome. We're always looking for passionate, fun, nice, and talented people to join our team in Santa Rosa and around the San Francisco Bay Area.
Earn up to 10 vacation days in the first year, plus paid holidays and sick leave.
Work hard, eat well. We are headquartered in the heart of Wine Country, afterall. Pizza Fridays, fruit and ice cream deliveries, food trucks and local craft beer for staff meetings!
High speed internet access right to your door. We pick up the tab because you earned it.
Sonic staff gnash on meaty issues all day long. When it’s time to unwind, who doesn’t want to zombie out on Walking Dead pinball or Street Fighter IV?
Let’s just say this: When the new Star Wars movie comes out, you better believe Sonic is going to rent out the theater and screen it together with family and friends. We also host epic staff parties.
If Spot is well-behaved, your pooch is welcome. Woof! (We offer pet insurance, too.)
Of course, we want you happy and healthy—we offer comprehensive benefits for employees and their families.
Sonic is committed to lifelong learning and always striving to be better at our jobs. We put our money where our mouth is and invest in your future.
Plenty of parking at the office, or save up to $130/month with a pre-tax program for commuters.
We’ve been featured in reputable news and industry publications from all over the country.
See what people are saying about Sonic.
Consumer Reports ranks Sonic the #1 independent ISP in the nation, above Google Fiber.
“With internet speeds like [Sonic’s Gigabit Fiber], not only would you never have to wait for a video to buffer again, you’d be catching up to much of the developed world – and lapping it.”
“Sonic is innovative and aggressive in good ways, expanding its footprint by providing excellent service at a fair price. It has (from first-hand experience) a genuine commitment to customer service.”
“The Santa Rosa–based company has been quietly expanding its network, and the service is incredibly fast and cheap… Sonic gets a strong grade on privacy, too, as the company deletes its user logs every two weeks.”
I have been working at Sonic (Internet and Phone) full-time (More than 3 years)
The people are great, the atmosphere is unlike any job I've worked. I learned a lot here its a good stepping stone for better jobs. The company parties are insane benefits are good they let you mold into your own type of work ethic.
The pay is lower than what in and out employees make which isn't fair for how much responsibility you have. Not much opportunity for advancement. For being a tech company they should pay more. Constantly dealing with frustrating issues that you didn't create for peanuts. Bottom line pay your employees more especially the tier 2 NOC techs that do 3 times a s much work as the support department and get paid the same.
Advice to Management
Pay employees a livable wage for being basically internet and voice engineers,
The process took 1+ week. I interviewed at Sonic (Internet and Phone) (Santa Rosa, CA).
20 min phone call followed by a
20 min meeting with 2 employees inquiring on previous work and customer service experience. Then was briefed on the job daily activities and training process