Working at SonicWALL | Glassdoor

SonicWALL Overview

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Santa Clara, CA
501 to 1000 employees
Dell
1991
Company - Private
Information Technology
$100 to $500 million (USD) per year
WatchGuard Technologies, Fortinet, Check Point Software Technologies
Dell acquires SonicWALL, Inc. in 2012, a leader in advanced network security, secure remote access, email security, backup and recovery, and management and reporting.

SonicWALL Reviews

2.7
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Recommend to a friend
Approve of CEO
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Michael S. Dell
17 Ratings
  • Helpful (2)

    "Company struggling with it's future"

    Star Star Star Star Star
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Tech Support in Tempe, AZ
    Former Employee - Tech Support in Tempe, AZ
    Doesn't Recommend
    Negative Outlook
    No opinion of CEO

    I worked at SonicWALL full-time (More than 8 years)

    Pros

    Some of the best people I ever worked with.
    Everyone helps each other.
    High level of technical knowledge in the Support Teams
    Carried over PTO policies from Dell which were unbelievable

    Cons

    New owners using layoffs to try to increase profitability. Headcount loss leading to long hold times on the Support queues and decreasing customer satisfaction
    Notoriously low end of pay scale for level of technical knowledge needed to do the job.
    Massive braindrain after new owners took over.
    Little to no advancement potential as most senior people never leave, so no vacancies.

    Advice to Management

    Invest in your teams to build the future of the company.
    It is not all about the bottom line.
    I think this is a formerly great product on it's way downhill.

See All 101 Reviews

SonicWALL Photos

SonicWALL photo of: Sonicwall India
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SonicWALL Interviews

Experience

Experience
45%
30%
25%

Getting an Interview

Getting an Interview
50%
20%
20%
5
5

Difficulty

3.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Manager Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Average Interview

    Interview

    Very informal interview process. Phone interview first and if convinced then called for a 4 hour face to face interview with multiple people from the group. The different individuals had different sets of questions but most of the time it was trying to determine the candidate knowledge based on the facts in the resume and then trying to probe on the technical skills they need for the job

    Interview Questions

    • Mostly previous employment experience and then some technical ability   1 Answer
See All 21 Interviews

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