Working at Soothe Inc. | Glassdoor

Soothe Inc. Overview

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Los Angeles, CA
51 to 200 employees
2013
Company - Private
Health, Beauty, & Fitness
Unknown / Non-Applicable
Competitors

zeel, Massage Envy

Soothe, the world’s leading on-demand wellness company, lets users schedule a same-day massage in the privacy of their home. It also offers workplace massage through its corporate wellness program, Soothe At Work. All professionals are thoroughly vetted through ... Read more

Soothe Inc. Reviews

  • "Professional"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Massage Therapist in Los Angeles, CA
    Current Employee - Massage Therapist in Los Angeles, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Soothe Inc. part-time (More than a year)

    Pros

    Flexible scheduling, great management, customer service, and work environment.

    Cons

    Slow work, long wait times for receiving customer service, and competitive work

    Advice to Management

    Restrict how many special requests someone can have so other therapist can receive more work. High pay for 60 minute massages and travel.

See All 110 Reviews

Soothe Inc. Photos

Soothe Inc. photo of: Welcome to Soothe's new HQ
Soothe Inc. photo of: Engineering Team
Soothe Inc. photo of: Soothe At Work
Soothe Inc. photo of: Kauffman Conference Room
Soothe Inc. photo of: Paige hanging out
Soothe Inc. photo of: Our lobby
See All PhotosSee All

Soothe Inc. Interviews

Experience

Experience
64%
18%
18%

Getting an Interview

Getting an Interview
65%
15%
10%
5
5

Difficulty

2.0
Average

Difficulty

Hard
Average
Easy
  1.  

    Licensed Massage Therapist Interview

    Anonymous Interview Candidate
    Declined Offer
    Negative Experience
    Easy Interview

    Application

    I interviewed at Soothe Inc. in February 2020.

    Interview

    The recruiter was not the most professional. When we were supposed to have our interview she did not answer and failed to tell me that she needed to reschedule. Once we finally had our initial call she told me that I was hired. She kept sending me the wrong link for onboarding, but was rude when I tried to ask her questions since the link was not working. The day we were supposed to have our video call, I emailed her requesting we reschedule due to a conflict. The email was not giving me the option to reschedule. She never got back to me. The next day she emailed me as if we were still having the call. I emailed her back letting her know I contacted her the day before to reschedule. Right after that I received an email that she was no longer moving forward with my application. This was AFTER I was already offered the job. I called and emailed her to clarify the miscommunication but she never got back to me. She was very unprofessional! This is what Soothe has representing their company. Disappointing!

    Interview Questions

See All 22 Interviews

Soothe Inc. Awards & Accolades

  • International Service Excellence Award, Customer Service Institute of America, 2019

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