I have been working at Sound Transit full-time (Less than a year)
As the Receptionist, I get to see and, in a small way, work with people from every department here at Sound Transit. Everyone is busy! Still everyone takes time to be courteous and kind, with the Reception Desk as well as any of the general public passing by. The company is on the rise, so there are years of opportunity and work ahead of us. Overall there is a culture of love and respect, both for the work and for the people, and a spirit and sense of drive, as we are the future.
The only "Con" is all the hate we get from everyone. But seriously we are a public agency, so not only is the scrutiny expected, it is totally necessary. It makes us stronger and hopefully better, as some of it is not hate but well-intentioned constructive criticism. Anyway I am all about customer service, so I take all of the opinions given to the Desk and try to make people happy, anyway.
So I really don't see any cons to this job, at least from the perspective of Receptionist.
Advice to Management
Like I said: As Receptionist I get to meet and greet all of the managers in our company, and they are all so awesome! Keep checking in on your people, making sure that they are happy. In a place as big as Sound Transit, it might be especially hard for managers to check in on a meaningful basis. Though, and again, my experience has been quite the opposite: My managers check in on me just often enough to keep the ball rolling but no so much that I feel micro-managed in the least bit. Just: In all your busy-ness don't forget to just *be* among your people.
I applied through other source. I interviewed at Sound Transit (Seattle, WA) in August 2017.
I submit my application, received feedback it was received and an email with my interview time. From application submitted to job offer received 4 weeks. Company was organized and timely.
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