Working at Southside Bancshares | Glassdoor

Southside Bancshares Overview

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Tyler, TX
501 to 1000 employees
Company - Public (SBSI)
$100 to $500 million (USD) per year
Capital One, East Texas Financial, Bank of America
Southside Bancshares, Inc., the holding company for Southside Bank is headquartered in Tyler, Texas. Tyler has a metropolitan area population of approximately 210,000 and is located 90 miles east of Dallas. Southside Bank has assets of approximately $5.6 billion and operates ... Read more

Mission: To create lasting banking relationships through exceptional people delivering extraordinary service.

Southside Bancshares Reviews

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Southside Bancshares CEO Sam Dawson
Sam Dawson
11 Ratings
  • "Zero Benefits"

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Relationship Banker II in Dallas, TX
    Current Employee - Relationship Banker II in Dallas, TX
    Doesn't Recommend
    Neutral Outlook
    No opinion of CEO

    I have been working at Southside Bancshares part-time (Less than a year)


    Friendly staff, helpful. Community centered and easy to navigate systems. Family friendly. Growing fast. Customers are nice in general compared to other banks


    No benefits for part time employees, procedures vary from person to person or branch to branch. Systems constantly changing so you're never using the same one for too long. Pay is comparable to big box banks... which means it's not good. Turn around is high.

    Advice to Management

    Offer your PT employees a pro rated holiday pay and PTO. Pay better, and people might stay longer. Eliminate some of your paper too.

See All 20 Reviews

Southside Bancshares Interviews



Getting an Interview

Getting an Interview





    Loan Administrative Assistant Interview

    Anonymous Employee in Tyler, TX
    Accepted Offer
    Positive Experience
    Difficult Interview


    I applied online. The process took 1+ week. I interviewed at Southside Bancshares (Tyler, TX).


    There are a series of (3) parts to the interview process. (1) testing on a computer that tests a multitude of items in order to establish a baseline of computer skills, software skills and general math. Secondly, there is an interview with HR. This interview is very standard questions etc. Once you have done the (1st) interview and the computer testing then you have an interview with your direct manager and loan officers that are ib the branch.i met around 10 people and was brought into the bank 3 different times.

    Interview Questions

    • Can you please name one time you overcame a situation involving an up set customer?   1 Answer
See All 4 Interviews

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