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Best Places to Work 2023

Southwest Airlines

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Southwest Airlines

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Southwest Airlines Overview

4.1
We're the low fare, high-flying airline whose People set us apart. Looking for a career? You can always find the latest at https://careers.southwestair.com/ Don’t see what you’re looking for? Join our Talent Community so you can be notified when relevant positions become ...
Glassdoor Awards
Best Places to Work
2023 (#86), 2022 (#30), 2021 (#21), 2020 (#10), 2019 (#10), 2018 (#23), 2013 (#12), 2012 (#17), 2011 (#2), 2010 (#1)

Company updates

Employer logoSouthwest Airlines
Hiring
3w
Are you interested in an internship with Heart at Southwest Airlines? Our Interns gain business experience, work on meaningful projects, attend professional development events, and experience the legendary Culture that makes our Company stand apart from the rest. Check our opportunities to join our winning Team! • Spring 2024 Internships: Part-time (minimum of 24 hours per week), fully virtual internships from January 30 – April 19. Applications open on September 1 and close on September 15. • Summer 2024 Internships: Full-time (40 hours per week), in-person internships at our Corporate Campus in Dallas, Texas, from May 21 – August 9. Applications open on October 1 and close on October 15. Take a Closer Look at the Campus Reach College Internship Program: swa.is/InternHiring
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Campus Reach | Southwest Careers
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Southwest Airlines honored and flew our friend and hero, Kaya, home to rest after a lifetime of service and hard work. Kaya helped establish the PAWS Act, which comforts veterans with Post Traumatic Stress Disorder. A loyal Southwest Customer, she flew with us over 250 times while lobbying for this act. The Crew and Customers onboard showed gratitude toward Kaya and her handler, Cole, a Marine Corps Veteran. While Kaya has been laid to rest, both her and Cole’s service to our country and veterans lives on. We’re honored to be a small piece of the duo’s legacy.
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What people are saying about Southwest Airlines

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Southwest Airlines Reviews

Southwest Airlines4099
4.1
75%
Recommend to a Friend
70%
Approve of CEO
Southwest Airlines CEO Robert E. Jordan
Robert E. Jordan
545 Ratings
    5.0
    Anonymous Employee
    Current Employee, more than 5 years
    Dallas, TX
    Recommend
    CEO Approval
    Business Outlook

    Pros

    Southwest was my first job out of college, and I feel so fortunate to have found such a welcoming and encouraging company where I've been able to grow and develop personally and professionally. When first joining, there is *so* much to learn about our operation and culture, and how that sets us apart. From there, there are almost limitless opportunities to continue learning and lean in to our Culture - from taking company-facilitated development classes, to "days in the field", to helping plan our legendary Halloween festivities, to even finding ways to embrace Cohearts in the day-to-day. When you mix in the incredible health benefits, 401k contributions, workperks, profitsharing, education reimbursement, and traveling the world for free (or close to it!) - you really can't beat a company like Southwest. Very thankful for the opportunity to pilot my own career path and work with the very best people along the way!

    Cons

    Southwest has taken incredible strides to continue growing and leaning into opportunities to serve new communities/serve our existing communities even better - including our Employees! This growth can come with growing pains and a feeling of being "disconnected" - especially when it comes to maintaining a work:life balance and seeing the bigger picture of what we're doing There's work being done to keep us all connected through company updates, and make sure that we all know how important one another's roles are. It's been insightful to learn how other parts of the company work, and it really does take *all* of us to maintain that "family feeling."

    See All 4,624 Reviews

    Southwest Airlines Photos

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    Southwest Airlines Interviews

    Experience
    Positive79%
    Negative10%
    Neutral12%
    Getting an Interview
    Applied online83%
    Recruiter6%
    Employee Referral5%
    Difficulty
    2.6
    Average
    HardAverageEasy

    1. Devops Engineer Intern Interview

      Anonymous Employee in Dallas, TX
      Declined Offer
      Positive Experience
      Easy Interview
      Application

      I applied online. I interviewed at Southwest Airlines (Dallas, TX)

      Interview

      Interview was excellent. Received advice before every step of interview and recruiter followed up every step of the way. Very nice and friendly to work with. Culture is very important to Southwest Airlines, so they are primarily looking to see how well you will work with the team.
      Interview

      What was a difficulty you had while tutoring other students?

      Answer Question

    See All 1,564 interviews

    Southwest Airlines Awards & Accolades

    • Top Score (100) on Disability:IN's Benchmarking Tool for Disability InclusionDisability Equality Index®2022
    • 2022 Winner – Forbes Best Employer for Diversity (Travel and Leisure category)Forbes2022
    • Most Trusted Airline in AmericaReader's Digest Magazine2020
    • Best for Vets: EmployersMilitary Times2020
    • Top 50 EmployerEqual Opportunity Magazine2020

    Popular Careers with Southwest Airlines Job Seekers

    JobsSalariesInterviews

    Southwest Airlines FAQ

    (60 Questions)

    All answers shown come directly from Southwest Airlines Reviews and are not edited or altered.

    See questions about:

    What are perks and other benefits like at Southwest Airlines?

    ...You will work an extremely busy schedule away from home to get what your peers at other airlines get for working much less with more benefits and a better quality of life....

    January 1, 1970

    Read more

    See 644 more answers

    People Also Ask about Southwest Airlines

    Employees rate Southwest Airlines 4.1 out of 5 stars based on 4,099 anonymous reviews on Glassdoor. In 2010, 2011, 2012, 2013, 2018, 2019, 2020, 2021, 2022 and 2023, Southwest Airlines employees have voted their company to be one of Glassdoor’s Best Places to Work.

    To get a job at Southwest Airlines, browse currently open positions and apply for a job near you. Once you get a positive response, make sure to find out about the interview process at Southwest Airlines and prepare for tough questions.

    Overall, 75% of employees would recommend working at Southwest Airlines to a friend. This is based on 4,099 anonymously submitted reviews on Glassdoor.

    79% of job seekers rate their interview experience at Southwest Airlines as positive. Candidates give an average difficulty score of 2.6 out of 5 (where 5 is the highest level of difficulty) for their job interview at Southwest Airlines.

    68% of employees think that Southwest Airlines has a positive business outlook. This is based on anonymous employee reviews submitted on Glassdoor.

    Work at Southwest Airlines? Share Your Experiences

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    Southwest Airlines Locations

    • Baltimore, MD
      3.5
    • Boston, MA
      1.4
    • Bwi Airport, MD
      3.7
    • Dallas, TX
      4.3
    • Dulles, VA
      5
    See All Locations
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