Southwest Airlines Overview

  • www.southwest.com
  • Dallas, TX
  • 10000+ Employees
  • 1967
  • Company - Public (LUV)
  • Airlines
  • $10+ billion (USD)

We're the low fare, high-flying airline whose People set us apart. Looking for a career? You can always find the latest at https://careers.southwestair.com/ Don’t see what you’re looking for? Join our Talent Community so you can be notified when relevant positions become ...

Glassdoor Awards

Best Places to Work: 2021(#21), 2020(#10), 2019(#10), 2018(#23), 2017(#28), 2016(#42), 2015(#15), 2014(#21), 2013(#12), 2012(#17), 2011(#2), 2010(#1)

Top CEOs: 2019(#35), 2017(#96)

Best Places to Interview: 2016(#7), 2017(#26)

Company Updates

December 9, 2020
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Our top priority has and always will be the Safety of our Employees and Customers. We added the Southwest Promise to a nearly 50-year commitment to unmatched Hospitality and an unwavering focus on Safety. #SouthwestHeartStrong Learn more about the Southwest Promise: https://www.southwest.com/promise/
The Southwest Promise | Southwest Airlines
glassdoor.com
June 6, 2019
We’re known for putting our People first, and we work hard to ensure our Employees have a great employment experience! We're grateful to be recognized for our fun, engaging work environment.
Shared image - Southwest Airlines Flies to the Top of the 2019 Workforce 100 - Workforce
Southwest Airlines Flies to the Top of the 2019 Workforce 100 - Workforce
glassdoor.com

Southwest Airlines Reviews

4.5
89%
Recommend to a Friend
97%
Approve of CEO
Gary C. Kelly
Gary C. Kelly
1,643 Ratings
Top CEOs 2019
Featured Review
5.0
Former Employee, more than 5 years

"Customer Service Supervisor"

Dec 18, 2020 - Customer Service Supervisor
Recommends
Positive Outlook
Approves of CEO

Pros

Great Benefits, Great Culture, Great CEO

Cons

Long Hours, work holidays, pay

Advice to Management

More active in Operation
See All 2,762 Reviews

Diversity & Inclusion at Southwest Airlines

4.4
(300 Reviews)

Diversity & Inclusion FAQs

All answers shown come directly from Southwest Airlines Reviews and are not edited or altered.

How is diversity at Southwest Airlines?

...lack of diversity in senior management...Read More

Southwest Airlines Photos

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Southwest Airlines Interviews

Experience
Positive80%
Negative8%
Neutral12%
Getting an Interview
Applied online82%
Recruiter6%
Employee Referral5%
Difficulty
2.6
Average
HardAverageEasy

  1. Featured Interview

    Summer Intern Interview

    Anonymous Employee in Dallas, TX
    Accepted Offer
    Positive Experience
    Average Interview
    Application

    I applied online. I interviewed at Southwest Airlines (Dallas, TX)

    Interview

    Applied online, heard back about a month later. Was invited to a phone interview with HR. After the phone interview, a week or 2 later, I was invited to an in person interview. The interview lasted about 20 minutes, I was surrounded by teams. At the end of the interview I was thanked and was told to expect a phone call. About a week later I received the decision. Overall the interview process was simple, questions were personality based on the phone and experience based for the in person part.
    Interview

    Tell me about a time where you had a disagreement with your coworkers.

    Answer Question

See All 1,232 interviews

Southwest Airlines Awards & Accolades

  • Most Trusted Airline in AmericaReader's Digest Magazine2020
  • Best for Vets: EmployersMilitary Times2020
  • Top 50 EmployerEqual Opportunity Magazine2020
  • Best Place To Work For LGBTQ EqualityHuman Rights Campaign Foundation2020
  • Top Score (100) on Disability:IN's Benchmarking Tool for Disability InclusionDisability Equality Index2020

Pledges & Certifications

  • Veteran Hiring Commitment

    Committed to helping America's military veterans find work

  • Career Advancement Program

    Helping employees "upskill" into higher-paying positions

  • Social Responsibility Pledge

    Formal programs or foundation to give back to communities

  • Diversity Commitment

    Has programs that support a diverse and inclusive workforce

Popular Careers with Southwest Airlines Job Seekers

Airline Pilot
Learn About the Job
JobsSalariesInterviews
Airline Pilot (First Officer)
Learn About the Job

Southwest Airlines FAQ

(53 Questions)

All answers shown come directly from Southwest Airlines Reviews and are not edited or altered.

See questions about:

What are perks and other benefits like at Southwest Airlines?

...Great Benefits all around, medical, 401k match, profit sharing, annually raises, contract positions, fly perks, flexible schedule after probation, we’re one team all heart, exceptional career advancement opportunities, organizations throughout the company to be apart of and its always some type of gratitude being shown to us rather its a free hat or t shirt down to lunch being provided or just a kick tail!...

October 14, 2019

Read more

See 302 more answers

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