I worked at Spacelabs Healthcare full-time (More than 10 years)
Extreme freedom to do what is right for the customer. Once you prove you are a professional, you have extreme freedom to make your own hours, etc with no micro-management. As long as your boss doesn't hear from your customer, you don't hear from him/her. Also, good, interesting work.
Once you do a thing, it is yours forever and the better you are at satisfying a customer, the more customers they heap on you. They never quibble about overtime but work/life balance suffers. Also, you have to wear too many hats and you end up not being really good at anything. . Sales has way too much power to flip you from one emergency (that they created), to another. In the end, only workaholics are happy with the workload
Advice to Management
You keep hemorrhaging talent, no matter what strata of the organization they are in. Meet with the employees. Go into the field and see what life is like behind the spreadsheet. At the very least LISTEN to them with the determination to ameliorate some of the dysfunction.
I applied online. The process took 4 weeks. I interviewed at Spacelabs Healthcare (Snoqualmie, WA) in January 2017.
The HR person in charge of the recruitment seems dedicated to needing a phone call over every single piece of information, instead of email interactions for information sharing. Receiving a "I have some information to tell you, please call me back" type of voicemail is such a time waster.
The interview process was great, I liked the new TSE manager and the director and the couple of employees I met with.
The offer was very low-balled however. I'm making more than that at my current position. They asked me how much, and they met the same salary, like, come on I'm not going to leave my current position for the same money.
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