I worked at Spectrum Healthcare Resources (More than a year)
Spectrum is a staffing agency that staff providers, RN, and many other clinical positions to military bases/hospitals and VA clinics around the country. Spectrum is owned by TeamHealth based out of Knoxville, TN. All benefits are based from TeamHealth. They offer a complete medical, dental, and vision package along with a 401k.
My first position out of college was with Spectrum and i started as a Management Trainee. My manager was a great mentor and taught me so much during my time as a trainee. Each week, we had one on one meetings to go over how things were going and to learn new things about the company and things that would better help my position. Since i was a trainee, i had t to learn most of the different departments of the company. Recruiting, customer service/timesheets, compliance, payroll, and even running the front desk. This gave me a better understanding and set me up to succeed as an employment specialist. In this position, i recruited and was the point of contact for all site employees (contractors). I had to fill all open positions and answer any questions regarding their work, payroll, PTO, or any other work related issue for those same positions.
In this position, i really got to create relationships with the site employees and the position came very easy and natural after that. Of course, there were some difficult times, but for the most part i enjoyed my time there.
The other employees in the corporate office were amazing as well. All of them were always willing to drop whatever they were doing to help you with whatever issue i had. They worked hard, but we also made time to have fun..or as much fun you could have in an office.
The company does allow you to travel (with your client relations manager) to the sites that you work with and cover all travel expenses for you.
Overall, the executive leadership wants you to learn and to succeed and really do try to help you do that. They all have an open door policy and welcome you to come by any time. The only reason I left Spectrum is because an opportunity at a large company with better benefits came along and i could not say no.
Like in any recruiting position, there is cold calling....from and endless list of number of people who do not want to talk to you and could care less of what you have to say. Management says they prefer that recruiters and employment specialists cold call at least two hours a day, but most don't. Most resume mine and email the prospective candidates and also do some calls after reviewing their resume so they have a better understanding of the person.
The recruiters, employment specialists, and management trainees all share a weekly on-call schedule and have to be available 24/7. The only benefit to this is to choose a day where you only work a half day. No pay for it.
None of the corporate employees are making much and they all complain about it...and rightly so...you really do not make what you deserve there. The only ones who make good money are the executive leadership. Recruiters and Employment Specialists do get commissions on what the recruit, but half of it is taken out of taxes. Shocker... The only positions that actually get a decent commissions are family practice and internal medicine providers. the rest are nice, but nothing significant.
After getting to a recruiter status, there really is not much room to move up from there. The next position from there is a client relations manager or a different managerial position and none of those people ever leave. There is heavy turnover there.
Of course any company has cons, but the experiences gained outweighed the cons in my book.
Advice to Management
Give the employees an option for assistance in continuing education.
i am sure the do market analysis' for the pay rate of their employees, but most really are underpaid and need more.
I applied online. The process took 3 weeks. I interviewed at Spectrum Healthcare Resources (Saint Louis, MO).
The first step was a phone interview with HR. Very basic questions and easy to answer.
The second interview was on site. i first met with the same person i had the phone interview with and the questions were more toward situational experiences that i have had in my past. The second part was with who was going to be my direct manager. This was more of a discussion to get a better feel, but he also asked some situational questions as well. Overall both were simple and straightforward.
i thought this would be the end, but i then got a call to set up a third interview with the VP of HR. i do not believe she asked me a single question and it really was just one random discussion after another. We honestly talked about dogs for about 10 minutes. She brought it up, not me. i believe it came down to me and another candidate and she was to be the tie breaker of the two.
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