I have been working at Spirit Airlines (Less than a year)
There is flexible travel options as well as flexibility within the schedule.
The turnover is high for Customer Service Agents forcing a lot of people to stay on mandatory on the clock and when you actually do want to come in for extra hours, the answer is no. The shifts are part time mostly and hardly anyone to pick up shifts for you if you need time off.
Advice to Management
Hire more people so that if an agent wants time off it would balance the actual people who want to come in to work more hours.
I applied online. The process took 2 weeks. I interviewed at Spirit Airlines (Fort Lauderdale, FL) in February 2017.
First off, if you don't live in or near Fort Lauderdale, FLY IN THE DAY BEFORE!!!!
Men, wear a suit, and do NOT leave your jacket at home.
They are not kidding when they say no one is admitted after 7am. As with all of the other reviews, yes, the line is extremely long, and yes, it takes a fair amount of time to check everyone in. However, considering there were 420 people in attendance, and 5 people checking everyone in, it all went rather quickly. The people who complain about this are already in over their heads. Remember to smile and converse with the people around you. The check in process took about 45 minutes, and from there, we all moved into the next room to listen to a presentation about Spirit. While you're waiting for this to begin, converse with the people around you. The presentation lasts about 90 minutes and then everyone is split up into groups for the next part of the process. For this, you will be answering random questions out of a fishbowl. Make sure you follow the instructions your are given word for word. Do EXACTLY what the interviewers tell you to do, EXACTLY how they say to do it. Answer your question EXACTLY how it's supposed to be answered, short and informative. DO NOT add in any extra information. DO NOT explain your answer unless it is required by the card you pick. If it asks for a one word answer, give a one word answer. This excersize is designed to show the interviewers if you can follow instructions, as well as how you think on your feet. Stand up straight, talk to the room and not the interviewers. Project your voice and be confident in your answer, no matter what it may be. DO NOT make your answer about customer service unless you absolutely have to. They already know that's why you're there. Your answe should be unique to you. If you do not follow your instructions exactly, or if you do not speak clearly and concisely, you WILL NOT be moving on to the next part of the interview. Half of your room will be cut. The numbers they call that leave the room will be cut, everyone else will go to lunch before the face to face interviews.
When the remaining people were all back in the original room, we had been cut from 420 to about 250. This part is all bout waiting. 5 or so people from each group will be called for a face to face, and then move to the decision room. This stared at about 1pm and we had all received interviews by 630 or 7. The face to face is simple, questions are based off your resume. Be honest, and don't just tell the interviewers what they want to hear. When giving the flight attendant speech, speak clearly and project your voice. Read it over once to yourself before you say it aloud, and whatever you do, remember to read the punctuation.
You will be in the decision room for about 30 minutes. When your number is called, go outside. The only real way to tell whether or not you will be receiving a job is if you see a stack of index cards in the hand of one of the HR people. You will either be moving on to the next room for paperwork, and drug testing, or you will be leaving.
The paperwork and such takes a very long time. I went into that room at about 630, and didn't leave until 1115, and there were still plenty of people there waiting to finish. From the 250 people who were given a face to face interview, 161 were offered jobs.
If you are on a time constraint, or have an issue with waiting, this is NOT the interview for you.
DO NOT book a flight to leave the same night, you WILL miss it.
Energetic. Outgoing. Team Player. Does that describe YOU? If so, your exceptional interpersonal skills are exactly what you need to be a great Spirit Flight Attendant!
We know how to go big. Just ask the nearly 200 Spirit team members that joined CEO Ben Baldanza in the 2015 #ALSIceBucketChallenge. Complete with a water cannon salute, the 2015 Challenge marks the launch of this year's fundraising efforts to support ALS research.
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