Working at Sprinklr | Glassdoor

Sprinklr Overview

New York, NY
1001 to 5000 employees
2009
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
Sprinklr is the most complete social media management platform for the enterprise. We help the world's largest brands do marketing, advertising, care, sales, research, and commerce on Facebook, Twitter, LinkedIn, and 21 other social channels globally &ndash ... Read more

Company Updates

  • Halfway into our most ambitious year yet, and lots of change at Sprinklr. Defining a new category; adding new execs & growing to 1500+ employees; and implementing processes for predictability and scale. More we can do better. Full update here:

    Six Months Into Our Most Ambitious Year Yet - Sprinklr

    Ask anyone who's been at Sprinklr recently to describe the last nine months in one word, and you're likely to get the same answer: "change." Seven quarters ago, Sprinklr became one of the fastest companies in the history of enterprise software to eclipse $100M in annual revenue.

  • Did you know Sprinklr could help brands talk to millions of people one at a time and do it in less than 60 seconds? Want to be more amazed? Why not check it out for yourself? http://glassdoor.com/slink.htm?key=vI33a

    Sprinklr is Up Close and Personal in a Big Way - Media Jobs

    Posted by Cheryl Ross on Wednesday, August 24, 2016 · Leave a Comment What if you could talk to millions of people one at a time and do it in less than 60 seconds. Sprinklr is the world's first personalized scalable social media platform. Does anyone remember Tweetdeck?

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Sprinklr – Why Work For Us?


We believe people remember the way you make them feel. That’s one of our guiding principle when interacting with customers and employees. Sprinklr team members passionately, genuinely care about delighting our customers. That’s part of the reason why 9 out of 10 of the world’s most valuable companies and over 50% of the fortune 50 use Sprinklr for their Customer Experience Management (CXM) needs.

Brands like Nike, McDonald’s, Microsoft, P&G, Samsung & many more choose Sprinklr because of our best-in-class CXM offerings. We empower the most successful brands to effectively manage interactions with customers at every touchpoint at scale. In fact, we were named a 2017 Forrester Wave Leader in both the Social Media Management Solutions and Content Marketing Platform categories. That’s all possible thanks to the amazing work each and every team member puts in.

Sprinklr is more than 1500 employees strong, valued at $1.8 billion, and one of the fastest growing companies in the history of enterprise software. With 20 offices globally and remote employee options we have something to offer everyone regardless of location. If you’re interested in learning more about joining our team click the “Jobs” tab at the top of the page or head over to www.sprinklr.com/careers/.

In the age of the empowered and connected customer, we know that every experience a customer has with a brand matters...a lot. That s why -- from the very beginning -- Sprinklr set out to build a powerful, agnostic, and first-of-its-kind, social operating system that integrates with an organization's existing tech infrastructure and allows employees across the front office to collaborate more effectively and deliver superior customer experiences across every social channel.

Today, we’re revolutionizing CXM in 75+ countries for more than 1000 of the most recognized brands, including Nike, JPMorgan Chase, Verizon, McDonald’s, Microsoft, P&G, Uber, and more than 50% of the Fortune 50. We've spent the last seven years building the world’s most complete enterprise social technology.

We have a set of Core Values that embody up what we strive for at Sprinklr. Our CEO Ragy Thomas shares the essence behind our core values and what it means to work at Sprinklr. 

  • It's okay
  • Sprinkle, don't shout
  • Fix it, don't complain
  • Never, ever give up
  • Passionately, genuinely care 

Sprinklr Reviews

3.0
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Approve of CEO
Sprinklr CEO and Founder Ragy Thomas
Ragy Thomas
104 Ratings
  • Featured Review

    Helpful (7)

    "Feels so gratifying to see the old days coming back"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Regional Sales Director in New York, NY
    Current Employee - Regional Sales Director in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprinklr full-time (More than 3 years)

    Pros

    A company with a great product (thanks to our CTO), a great market (thanks to our visionary CEO) and the Sales crew which is back where it belonged after a few positive leadership changes. Sprinklr would be the next big thing in the market and I am proud to be a part of this success story.

    Cons

    It so disheartened me to see the ratings of the company going down on Glassdoor lately. I literally asked myself once - is my company that bad? And then I realized it was just a result of a few new people who could not understand the culture of the company! Thank God they are gone! A major issue, addressed!

    Advice to Management

    Keep listening to the employees as you showed in the latest Sales Leadership change, and keep up the good efforts with new space experience

See All 521 Reviews

Sprinklr Photos

Sprinklr photo of: Wonderful time with Sprinklrites & their families at Central Park! #SprinklrFamilyday2016
Sprinklr photo of: Jason
Sprinklr workplace photo
Sprinklr photo of: #SprinklrFamilyDay2016
Sprinklr workplace photo
Sprinklr photo of: #SprinklrFamilyDay2016
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Sprinklr Interviews

Experience

Experience
56%
11%
33%

Getting an Interview

Getting an Interview
46%
20%
20%
12
1
1

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Helpful (2)  

    Social Media Analyst Interview

    Anonymous Interview Candidate in New York, NY
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied through a recruiter. The process took 2 weeks. I interviewed at Sprinklr (New York, NY) in March 2018.

    Interview

    I don't even know where to begin. I had to take a math test and do a presentation where I had to analyze data and give recommendations. I agree that I was out of my element (I'm more fit for marketing) but I decided to give the analyst position a shot, and I even told the interviewer on the phone that I didn't have much analytical experience. She said that was not an issue at all (it was). When it was all said and done, I didn't get the position, which I'm okay with, I definitely didn't have the necessary skills. The other two reasons for me not getting the job are the issue. First, she said I didn't think I fit in with the company culture. How can you tell that by just one visit? I was dressed professionally and acted like a typical person going on an interview. The second reason, which is absolutely absurd, is that she said she wasn't sure if I wanted the job so much as I just wanted to work in the city. There are thousands of jobs in the city, I wouldn't pick one just because of that. So basically, don't apply if you don't want someone to judge you based off looks, and don't mention that you like New York.

    Interview Questions

See All 158 Interviews

Sprinklr Awards & Accolades

  • Enterprise Listening Platforms, The Forrester Wave, 2014
  • Most Powerful Technology, The Forrester Wave, 2013
  • North American Big Analytics New Product Innovation Leadership Award, Frost & Sullivan, 2014
  • Growth Excellence Leadership Award, Frost & Sullivan, 2016
  • 50 Enterprise Startups to Bet Your Career on in 2016, Business Insider, 2015
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