Working at Sprinklr | Glassdoor

Sprinklr Overview

New York, NY
1001 to 5000 employees
Company - Private
Unknown / Non-Applicable
Sprinklr (@Sprinklr) is the world’s leading Modern Customer Experience Management (CXM) Platform. We help brands execute marketing, advertising, research, care, and engagement initiatives across all modern channels. This includes: 24 social channels, 11 messaging ... Read more

Mission: Our vision is to be the world’s most loved enterprise software company, ever. Our mission is to enable every organization on the planet to make their customers happier.

Company Updates

  • Big news! Sprinklr is a nominated for @Adweek's Readers' Choice Best of Tech Awards! We are named in two categories: Social Intelligence and Social Marketing Management. You can vote every day until June 5th!

  • The Prada Group, a global leader in luxury goods, is strengthening its digital transformation strategy with Sprinklr. Read more about how we’ll support Prada’s efforts to increase return on #advertising spend, reach relevant audiences and enable efficient employee collaboration:

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Sprinklr – Why Work With Us?

Sprinklr is a provider of enterprise software for customer experience management (CXM). Sprinklr helps the world’s most valuable brands understand the conversations that matter most on channels such as social media, messaging, blogs and review sites. Then, Sprinklr helps brands use these insights to improve marketing, advertising, customer service, product development and more. 


Sprinklr has five products on one Modern CXM platform: Modern Marketing, Modern Advertising, Modern Research, Modern Care and Modern Engagement. Founded in September 2009, Sprinklr is headquartered in NYC with 1,800 employees in 16 countries and 25 offices.


Sprinklr Reviews

  • Featured Review

    "Great role where you can have an impact"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Solutions Consultant in Chicago, IL
    Current Employee - Solutions Consultant in Chicago, IL
    Positive Outlook
    Approves of CEO

    I have been working at Sprinklr full-time (More than 3 years)


    Being an SC at Sprinklr is a rewarding postion for anyone who wants to have an impact on the greater business. There is a lot of opportunity to scale projects or ideas across your region and even the globe. The company is still small enough to have direct contact with product management and ELT. And there is also enough structure where there is an established Sales Process that you can fall back on. You get to interact with the global team on a regular basis, so you are constantly learning new things. The SC team at Sprinklr is extremely smart and very well respected within the organization - it's a great team to be on if you like to be surrounded by people that constantly raise the bar. We work with the biggest brands, doing meaningful and interesting work, and also have a lot of input into opportunities and even direction of product development. We are a leader in multiple analytst reports and our technology is truly leading edge, which makes our job easy and also means we get to focus on strategy and value selling in opportunities. Our core values are pretty representative of our culture. The SC leadership is very good at listening and providing guidance on where you should focus your time. The ELT is also very transparent and share a consistent view of where the company is going and should be focused.


    You are expected to work a lot and there is quite a bit of whirlwind to manage. That being said, if you are a high achiever and like to go above and beyond, you will be able to manage this level of expectation.

    Advice to Management

    Help simplify the whirlwind by creating templates for proposals and business cases.

See All 749 Reviews

Sprinklr Photos

Sprinklr photo of: Tech Gives Back with the Finance team
Sprinklr photo of: Managed Services team
Sprinklr photo of: Splash January 2020!
Sprinklr photo of: Customer Success Holiday Luncheon
Sprinklr photo of: Customer Success Holiday Luncheon
Sprinklr photo of: Customer Success Holiday Luncheon
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Sprinklr Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Experience Development Representative Interview

    Anonymous Employee in Austin, TX
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. The process took a week. I interviewed at Sprinklr (Austin, TX) in August 2019.


    I had an initial phone call, a written exercise, and an in-person interview. The in-person interview was relatively informal. Everyone was nice, and just wanted to see if I would be a good fit (as is the case with most interviews).

    Interview Questions

    • What is something that you have seen/read about Sprinklr that stood out to you?   3 Answers
See All 225 Interviews

Sprinklr Awards & Accolades

  • Enterprise Listening Platforms, The Forrester Wave, 2014
  • Most Powerful Technology, The Forrester Wave, 2013
  • North American Big Analytics New Product Innovation Leadership Award, Frost & Sullivan, 2014
  • Growth Excellence Leadership Award, Frost & Sullivan, 2016
  • 50 Enterprise Startups to Bet Your Career on in 2016, Business Insider, 2015
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Pledges & Certifications

Career Advancement Program

Helping employees "upskill" into higher-paying positions

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