Working at Sprinklr | Glassdoor

Sprinklr Overview

New York, NY
1001 to 5000 employees
2009
Company - Private
Computer Hardware & Software
Unknown / Non-Applicable
Sprinklr is the most complete social media management platform for the enterprise. We help the world's largest brands do marketing, advertising, care, sales, research, and commerce on Facebook, Twitter, LinkedIn, and 21 other social channels globally &ndash ... Read more

Company Updates

  • Halfway into our most ambitious year yet, and lots of change at Sprinklr. Defining a new category; adding new execs & growing to 1500+ employees; and implementing processes for predictability and scale. More we can do better. Full update here:

    Six Months Into Our Most Ambitious Year Yet - Sprinklr

    Ask anyone who's been at Sprinklr recently to describe the last nine months in one word, and you're likely to get the same answer: "change." Seven quarters ago, Sprinklr became one of the fastest companies in the history of enterprise software to eclipse $100M in annual revenue.

  • Did you know Sprinklr could help brands talk to millions of people one at a time and do it in less than 60 seconds? Want to be more amazed? Why not check it out for yourself? http://glassdoor.com/slink.htm?key=vI33a

    Sprinklr is Up Close and Personal in a Big Way - Media Jobs

    Posted by Cheryl Ross on Wednesday, August 24, 2016 · Leave a Comment What if you could talk to millions of people one at a time and do it in less than 60 seconds. Sprinklr is the world's first personalized scalable social media platform. Does anyone remember Tweetdeck?

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Sprinklr – Why Work For Us?


We believe people remember the way you make them feel. That’s one of our guiding principle when interacting with customers and employees. Sprinklr team members passionately, genuinely care about delighting our customers. That’s part of the reason why 9 out of 10 of the world’s most valuable companies and over 50% of the fortune 50 use Sprinklr for their Customer Experience Management (CXM) needs.

Brands like Nike, McDonald’s, Microsoft, P&G, Samsung & many more choose Sprinklr because of our best-in-class CXM offerings. We empower the most successful brands to effectively manage interactions with customers at every touchpoint at scale. In fact, we were named a 2017 Forrester Wave Leader in both the Social Media Management Solutions and Content Marketing Platform categories. That’s all possible thanks to the amazing work each and every team member puts in.

Sprinklr is more than 1500 employees strong, valued at $1.8 billion, and one of the fastest growing companies in the history of enterprise software. With 20 offices globally and remote employee options we have something to offer everyone regardless of location. If you’re interested in learning more about joining our team click the “Jobs” tab at the top of the page or head over to www.sprinklr.com/careers/.

In the age of the empowered and connected customer, we know that every experience a customer has with a brand matters...a lot. That s why -- from the very beginning -- Sprinklr set out to build a powerful, agnostic, and first-of-its-kind, social operating system that integrates with an organization's existing tech infrastructure and allows employees across the front office to collaborate more effectively and deliver superior customer experiences across every social channel.

Today, we’re revolutionizing CXM in 75+ countries for more than 1000 of the most recognized brands, including Nike, JPMorgan Chase, Verizon, McDonald’s, Microsoft, P&G, Uber, and more than 50% of the Fortune 50. We've spent the last seven years building the world’s most complete enterprise social technology.

We have a set of Core Values that embody up what we strive for at Sprinklr. Our CEO Ragy Thomas shares the essence behind our core values and what it means to work at Sprinklr. 

  • It's okay
  • Sprinkle, don't shout
  • Fix it, don't complain
  • Never, ever give up
  • Passionately, genuinely care 

Sprinklr Reviews

3.4
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Sprinklr CEO and Founder Ragy Thomas
Ragy Thomas
106 Ratings
  • Helpful (2)

    "The Sprinklr Way"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Human Resources Manager in New York, NY
    Current Employee - Human Resources Manager in New York, NY
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Sprinklr part-time (Less than a year)

    Pros

    Exciting growth, execs who are listening, cool fun office vibe, regular town halls and company meetings to connect and keep employees informed. Awesome product and strategy!

    Cons

    Like many startups, there are many priorities and never enough time in the day. Burnout needs to be watched.

    Advice to Management

    The recent emphasis on articulating our culture, or The Sprinklr Way, is a good thing! Please make sure your actions are in line with these stated beliefs. Please continue to listen to employee sentiment. Keep hiring great people, who will help us grow.

See All 548 Reviews

Sprinklr Photos

Sprinklr photo of: Wonderful time with Sprinklrites & their families at Central Park! #SprinklrFamilyday2016
Sprinklr photo of: Jason
Sprinklr workplace photo
Sprinklr photo of: #SprinklrFamilyDay2016
Sprinklr workplace photo
Sprinklr photo of: #SprinklrFamilyDay2016
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Sprinklr Interviews

Experience

Experience
55%
12%
33%

Getting an Interview

Getting an Interview
46%
21%
19%
12
1
1

Difficulty

2.9
Average

Difficulty

Hard
Average
Easy
  1. Helpful (13)  

    Associate Director Business Development Interview

    Anonymous Interview Candidate in San Francisco, CA
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. I interviewed at Sprinklr (San Francisco, CA) in July 2016.

    Interview

    HIGHLY unprofessional. The entire interview process was a joke. I applied for the position when it was advertised in late May and received a call back about a week later from one of the recruiters. She was nice enough, then I was eventually passed along to 4 different executives for phone interviews, including 2 VPs, and finally the President/COO. Each interview went very well, right up to the last, where I was essentially told that the size of the deals I was working on with my current company was "peanuts" in comparison to what they worked on ($250k-$1 million vs $5-50 million I suppose) and my skill set wouldn't be good enough (as if there's any difference between the C-Level executives you deal with on $1 million dollar deals compared to $20 million deals). I was told to wait while my candidacy was being discussed, and I waited, and waited, and waited, and sent emails and left voicemails (one of the VPs even offered to speak with me anytime I called and had a question along the way, which I did, and he never replied to) and waited and waited, and finally saw someone else given the role on LinkedIn. I spent less time applying to college and getting a response...at least they GAVE me one eventually. Look Sprinklr, I get it, you're growing and growing and growing with offices all over the place, but I must say that without a shadow of a doubt, this was the WORST interview process I've ever endured in my nearly 20 year career, only to be not given the respect, or common professional courtesy to NOTIFY me of their intentions. When someone commits to FIVE phone interviews over the course of MONTHS (which is not easy when you are currently employed) and spends HOURS preparing for said interviews doing research to put themselves in the best light, it is highly suggested you take the very simple five MINUTES of sending an email reply. Best of luck to the Sprinklr team. IMO if the way you handle your interview process and job candidates is even remotely similar to the way you run your business, I seriously doubt your company will be around for very long.

    Interview Questions

See All 165 Interviews

Sprinklr Awards & Accolades

  • Enterprise Listening Platforms, The Forrester Wave, 2014
  • Most Powerful Technology, The Forrester Wave, 2013
  • North American Big Analytics New Product Innovation Leadership Award, Frost & Sullivan, 2014
  • Growth Excellence Leadership Award, Frost & Sullivan, 2016
  • 50 Enterprise Startups to Bet Your Career on in 2016, Business Insider, 2015
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