Working at SquareTrade | Glassdoor

SquareTrade Overview

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San Francisco, CA
201 to 500 employees
1999
Company - Private
Insurance
$2 to $5 billion (USD) per year
Unknown
SquareTrade is the top-rated protection plan trusted by millions of happy customers and offered by top retailers including Amazon, Costco, Staples, Sam's Club and Tesco. We have more than 225,000 fans on Facebook, consistently win industry awards and have ... Read more

Mission: Provide people everywhere with world-class, customer-centric protection plans and delighting them with customer service.

SquareTrade Reviews

2.8
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
(no image)
Ahmed Khaishgi
17 Ratings
  • "Field Team not the best"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Anonymous Employee in San Francisco, CA
    Former Employee - Anonymous Employee in San Francisco, CA
    Doesn't Recommend
    Positive Outlook
    Approves of CEO

    I worked at SquareTrade full-time (More than 3 years)

    Pros

    Great culture travel paid work from home

    Cons

    Some management on power trip

See All 107 Reviews

SquareTrade Photos

SquareTrade photo of: San Francisco Mayor Ed Lee cuts the red ribbon for our new office in March 2013.
SquareTrade photo of: Mayor Ed Lee addressing SquareTrade in the new office.
SquareTrade photo of: SquareTrade cupcakes and champagne at our new office.
SquareTrade photo of: Happy Halloween!
SquareTrade photo of: Lunch time at SquareTrade.
SquareTrade photo of: Harold testing out the Oops Face.
See All PhotosSee All

SquareTrade Interviews

Experience

Experience
65%
17%
17%

Getting an Interview

Getting an Interview
80%
19%

Difficulty

2.5
Average

Difficulty

Hard
Average
Easy
  1.  

    Claims Specialist Interview

    Anonymous Employee in Orlando, FL
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at SquareTrade (Orlando, FL) in April 2017.

    Interview

    HR process is a phone call first. Be clear on how you work and what you believe are your goals for customer service. It's all about making customers whole. Be honest with your weaknesses. Once you pass the phone you'll get an in person interview with two managers. They will ask you a series of questions. They will have you listen to a phone call, please take lots of notes. They want to see what you can retain.

    Interview Questions

See All 27 Interviews

SquareTrade Awards & Accolades

  • Best Places to Work in the Bay Area, The San Francisco Business Times and Silicon Valley/San Jose Business Journal, 2016
  • Best Places to Work in the Bay Area, The Silicon Valley/San Jose Business Journal, San Francisco Business Times, 2015
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SquareTrade Locations

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