Working at St Giles Hotels | Glassdoor

St Giles Hotels Overview

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New York, NY
1001 to 5000 employees
Unknown
Company - Private
Travel & Tourism
Unknown / Non-Applicable per year
Unknown

St Giles Hotels Reviews

2.2
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  • Helpful (1)

    "Good coworkers/salary/benefits, terrible management makes St Giles hotel iffy place to work"

    Star Star Star Star Star
    • Work/Life Balance
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Front Desk Agent in New York, NY
    Current Employee - Front Desk Agent in New York, NY

    Pros

    -High pay, daily and weekly overtime, commission program
    -Unionized
    -Benefits include health, vision, dental, limited laundry service, TransitChek
    -Nontraditional schedules allows for other jobs, activities, school, etc

    Cons

    -FOM as of this writing always effs up the schedule
    -Poor communication from management about schedules, changes, programs; unapologetic about it...you'll be blamed for their mistakes
    -No employee handbook except basic HR policies, so things often learned on the fly, late in the game
    -Incompetence rampant among directors; never hear from them, just bear the brunt of their mistakes
    -HR deathly slow about issues you bring up to them
    -Management seemingly unaware of union rules so keen to break them for their benefit
    -24/7 culture means working odd hours (graveyards, holidays, weekends etc)
    -Owners live in Malaysia so difficult to reach them

    Advice to Management

    Get your act together because you make everyone's lives miserable.

See All 4 Reviews

St Giles Hotels Interviews

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  1.  

    Reception Interview

    Anonymous Employee in London, England (UK)
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. The process took 3 days. I interviewed at St Giles Hotels (London, England (UK)).

    Interview

    No question were asked as such - I was only invited to check my grooming (so I was told), which was really good, so I was given the position. Really quick and easy.

    Interview Questions

    • Can you travel to work at early hours to start at 7am?   Answer Question
See All 2 Interviews

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