Working at St. Joseph's Health | Glassdoor

St. Joseph's Health Overview

Paterson, NJ
5001 to 10000 employees
Subsidiary or Business Segment
Health Care Services & Hospitals
Unknown / Non-Applicable
Recognized as one of New Jersey’s – and the New York metropolitan area’s – most respected healthcare providers, St. Joseph’s Health includes St. Joseph’s University Medical Center, a quaternary state-designated trauma ... Read more

Mission: In the spirit of Toward Boundless Charity, the Mission of the St. Joseph’s Health, a ministry of healing in the Catholic Church and sponsored by the Sisters of Charity of Saint Elizabeth, is to render quality healthcare in northern New Jersey with a special concern for ... Read more

Company Updates

  • Calling all healthcare heroes! For more information or to apply, email jobs@sjhmc.og or call our jobs hotline, 973-754-2955

  • Patient Care Associates OPEN INTERVIEW DAY Thursday, August 30th, 2018 from 2pm to 6pm at St. Joseph’s Health 703 Main St, Paterson, NJ 07503 in Auditoriums 2 & 3 On-site Interviews * Bring Resume We invite compassionate and caring PCA’s to find out all that a career opportunity with St. Joseph’s Health, one of the state’s most highly respected healthcare organizations, and voted one of the nation’s “100 Best Places to Work in Health Care” has to offer. Full Time, Evening & Per Diem Openings • H.S. diploma or equivalent • Nurse Aide Certification from the NJ DOH OR 3+ yrs’ exp in an acute care hospital OR successful completion of nursing school courses, including Fundamentals of Nursing Practices OR PCA/PCT Certification • BLS Certification or ability to obtain within 6 months of hire. We offer competitive salaries and comprehensive benefits. If you are unable to attend and would still like to be considered, please apply online, at: Please RSVP to Agata Ratajczyk at by Monday, 8/20/18. EOE M/F/D/V

    Working at St. Joseph's Health - Jobs and Careers at St. Joseph's Health

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St. Joseph's Health – Why Work With Us?

In its first year of operation, St. Joseph’s served 102 patients. Today, we serve over 1.3 million patients. To respond to St. Joseph’s vision of providing excellent healthcare to all people, with a special concern for the poor and underserved, St. Joseph’s has:

  • The largest hospital-based Dialysis Center in the state of New Jersey,
  • One of the only Feeding and Swallowing Centers in the United States, treating patients from around the country,
  • Collaboration with St. Jude Children’s Research Hospital,
  • An Autism Center to address New Jersey’s high rate of autism,
  • Global Telemedicine capabilities and the nation's first high definition video link in conjunction with Medical Missions for Children,
  • The largest hospital Neonatal Intensive Care Unit in the state of New Jersey,
  • Received the Magnet Award for Nursing Excellence three times,
  • The Alfiero and Lucia Palestroni Birth Defects Center, the area’s only comprehensive center to prevent and treat a broad spectrum of disorders.

St. Joseph’s is an exciting place to work. Opportunities abound for employees and no matter the position you have at St. Joseph’s, you are an important part of our Mission, Vision, and Values to provide excellent patient care.

Our Mission

St. Joseph's Healthcare System is a healing ministry of the Catholic Church sponsored by the Sisters of Charity of Saint Elizabeth. We are committed to provide exceptional quality care which sustains and improves both individual and community health, with a special concern for those who are poor, vulnerable and underserved.

About Us

Serving close to 1,000 beds system-wide, with more than 1,300 on our medical staff and nearly 5,100 employees, St. Joseph’s Healthcare System is the largest employer in Passaic County, the largest provider of charity care in New Jersey, and the health care provider of choice for the residents of the region.

St. Joseph’s Healthcare System’s core values (dignity, justice, excellence, stewardship) and vision are woven into the fabric of our nursing practice throughout the organization. This is accomplished with a professional nursing team of more than 800 nurses who take pride in their relationships with each other and the integrative relationships amongst all other disciplines within the health care system. Our practice model, Watson’s Theory of Human Caring, and our care delivery system, Relationship-Based Care, empower staff-driven initiatives throughout healthcare system.

As a four-time designated Magnet organization and winner of the 2010 Magnet Prize, nursing excellence is the standard of professional nursing at St. Joseph’s Regional Medical Center, which includes St. Joseph’s Children’s Hospital. The nursing practice has continuously validated high quality of care in a patient-centered environment by integrating evidence-based practice and nursing research into clinical and operational processes.

We strive to provide a healthy work environment for our nurses through integrative therapies provided in our Holistic Care Center where nurses have a place to meditate and distress which aligns with Nursing’s Practice Model of Watson’s Theory of Human Caring and Relationship-based Care.

St. Joseph’s offers specialties in every type of nursing, including: emergency and trauma nursing, critical care, neurology, oncology, orthopedic, neo-natal and pediatric, geriatric, renal, and ambulatory nursing. 

A variety of hospital departments work together to provide Wellness@Work, a wellness program for employees and staff. Wellness@Work seeks to instruct and inform on a selection of health and wellness topics using a variety of unique methods. 

Wellness@Work programs include:

  • Monthly display table with consumer health information, giveaways and raffle items
  • Monthly blood pressure screenings
  • Library collection of consumer health books and DVDs
  • Meditation/quiet rooms
  • Smoking cessation resources
  • Annual health fairs for men & women
  • Monthly free 15-minute chair massage clinic
  • Employee book club that meets monthly in the library
  • Holistic care/Educational/Wellness fairs

The Wellness@Work Committee began hosting the Women’s and Men’s Health events in 2006. Since then they have touched the lives of over 1500 employees and community members. More than 50 St. Joseph’s experts have spoken over the years on a variety of topics including Ergonomics, Stroke, Oral Health, Diabetes, Back Care, Nutrition, Arthritis and Eye Care. Each year participants not only benefit from the knowledge of our health experts, but also from the many free health screenings which have included blood pressure, blood sugar, hemoglobin, body mass index (BMI), lipid profile, oral cancer screening and PSA testing.

Diversity @ St. Joseph's Healthcare System

St Joseph’s Healthcare System celebrates and honors our employees who are from many different countries, speak over 70 different languages and represent many different cultures. The employees at St. Joseph’s exhibit a wide range of talents, knowledge, and experiences and are representative of the diversity present in our neighboring communities. Sharing our varied perspectives helps St. Joseph’s fulfill our vision of providing excellent patient care to all those we encounter.

St. Joseph’s offers a wide range of resources to enhance our employees’ awareness of the beliefs, practices and traditions of our patients and fellow employees who come from all over the world.

Lunch and Learn Programs: Programs offered that focus on specific practices and beliefs that may impact patient care or the patient’s and family’s experience in St. Joseph’s.  Presented by St. Joseph’s staff and community representatives from specific cultures, the presentations include a discussion of religious observances, dietary restrictions, beliefs about illness, practices around death and dying and other relevant issues. The programs are available to all St. Joseph’s staff.

Qualified Medical Interpreters: In accordance with regulatory requirements, St. Joseph’s offers qualified medical interpreters to patients and families who may be more comfortable in receiving information about their diagnosis, treatment plan, discharge information—any information related to their care—in their preferred language. St. Joseph’s staff who are fluent in another language are eligible to apply, with the permission of their supervisor, to attend a training session in Medical Interpretation. Staff must complete a brief written evaluation that will determine their eligibility. Sessions are held periodically throughout the year. The list of St. Joseph’s staff who have successfully completed the course and are qualified medical interpreters is maintained on the St. Joseph’s intranet.

CYRACOM Phones: Available throughout the St. Joseph’s Healthcare System, the CyraCom phones, referred to as the “blue phones”, offer access to medical interpretation services in more than 150 languages. Staff can access these services, 24 hours a day, 365 days a year, through use of the CyraCom dual hand set phones and cordless phones, as well as any other telephone connection. The average connection time is 15 seconds. Spanish language interpretation service is instantaneous. CyraCom is endorsed by the American Hospital Association.

Services For the Hearing Impaired: American Sign Language Interpreters are available for all hearing impaired patients as well as for hearing impaired employees attending in-services. This service is arranged through Patient Relations. The hearing impaired may also choose to access a sign language interpreter through “the Rover,” a portable television system that is also obtained through Patient Relations and brought directly to the patient, family, provider or employee in need of this service.

St. Joseph’s Intranet Resources: “The Cultural, Ethnic and Religious Reference Manual for Health Care Providers” is available on the St. Joseph’s Intranet and can be located in the Nursing Section under Manuals/References Resources. It can also be accessed in Soarian in the Patient History Section.

St. Joseph’s Healthcare System has always been open to new ideas as our employees work together to achieve our goals. Our work force is a tapestry of individuals woven together to provide quality, compassionate care to all.

Louis Cortes, Coordinator Trauma Injury Prevention:

“The expectation for any administration to recognize an excellent employee is taken a step further at St. Joseph’s. The practice of giving a N.I.F.T.Y. (nice individual friendly thank you) award to an employee from any employee, regardless of role, acknowledges the recognition of all employees. A N.I.F.T.Y. award recipient would be recognized again as the person receives a small prize, has their name posted on a bulletin board, updated monthly and has the certificate placed in their personnel file. Our mission, vision and core values of dignity, justice, stewardship and excellence provide guidance to what is the expectation. The common visible posting of our core values throughout the organization serve as a constant reminder of the culture of St. Joseph’s. The uniqueness of our Center for Education provides all employees with the necessary particular level of learning ideal for the diverse job roles. Training for new programs and software are completed in phases as not to overwhelm the employee. Support is available 24 hours from trained champions on nearly all areas throughout the organization to computerized icons with available resources just a click away.

The current changes in healthcare shadows uncertainty for most healthcare workers everywhere who may consequently be challenged and ask, “What if the hospital closes and I lose my job?” Remaining attuned to these changes is what the administration at St. Joseph’s has exemplified for the last 18 years since I began working here. Indeed, change would be inevitable and the reward for working at St. Joseph’s is as the organization moves forward, so does the employee. I am never stagnant and always up to the challenge, with St. Joseph’s at my side I can achieve my professional goals. Often co-workers exercise reliability during times of urgency but at St. Joseph’s, reliability of co-workers is seen on a day to day routine basis. Getting the job done correctly and efficiently the first time would be a goal for countless of our co-workers. The collaboration and multidisciplinary approach amid co-workers validates our exceptionality.”

Lorna Rouse, Certified Nursing Assistant, St. Vincent’s Nursing Home:

“My co-workers are always there to help when a situation arises. When employees do some good or go beyond the call of duty, to make residents or family members comfortable, St. Joseph’s always gives NIFTYs to the workers. We value the values and cultures of employees and patients. We support each other when there are new ideas and then we are given the training required so we can work better for the good of those people we care for. I always see that we do the best we can for everybody we come in contact with. We give each other that helping hand. The workers are recognized at several different ongoing programs and this year I was a nominee at the Employee of the Year celebration.”

Monica Maguire, Coordinator Employee Health:

“I am always given the training and tools I need to get the job done. New systems are not put in place until everyone receives extensive training. The resources here at St. Joseph’s are amazing. They set the standard for other healthcare institutions to follow. The hospital here at Wayne has evolved and grown over the years, which has kept my position and day to day activities challenging. You are never bored. There is always something new to be learned or done. All the people I work with here at Wayne have a positive attitude and make coming to work a pleasant experience. Everyone here gives 100% of themselves to their patients. Management is a visible presence and easily approachable. St. Joseph’s Healthcare System truly values their employees. Individuals are recognized annually for years of service. In addition, we have barbecues and ice cream socials. We are provided with as choice of superb benefits and generous BTB time. I would recommend St. Joseph’s to anyone who wants to work for a great hospital with outstanding core values. St. Joseph’s has never lost sight of its original mission.”

St. Joseph's Health Reviews

  • "Great atmosphere"

    Current Employee - Bartender
    Current Employee - Bartender

    I have been working at St. Joseph's Health part-time


    Work outside, nice people, easy shifts


    Family owned, no one my age

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St. Joseph's Health Photos

St. Joseph's Health photo of: Senator Menendez read to a group of children in the Feeding & Swallowing Center at our Children’s Hospital and he even dressed the part!
St. Joseph's Health photo of: Senator Menendez
St. Joseph's Health photo of: St. Joe’s wears RED to fight heart disease
St. Joseph's Health photo of: St. Joe’s wears RED to fight heart disease
St. Joseph's Health photo of: St. Joe’s wears RED to fight heart disease
St. Joseph's Health photo of: We partnered with Susan G. Komen North Jersey to provide a bi-lingual breast cancer awareness fair.
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St. Joseph's Health Interviews



Getting an Interview

Getting an Interview




  1. Featured Interview


    Staff RN Interview

    Anonymous Employee in Paterson, NJ
    Accepted Offer
    Positive Experience
    Average Interview


    I applied online. I interviewed at St. Joseph's Health (Paterson, NJ).


    Interviewed with HR first then had an interview with the floor manager right after. Manager was nice enough to show the unit and introduce staffs on the floor. When I left, I was told that it would take one-two weeks to get a update. HR called the next day to offer a position.

    Interview Questions

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St. Joseph's Health Awards & Accolades

  • HealthCare's Most Wired, The American Hospital Association, 2014
  • Best Regional Hospitals, US News & World Report, 2014
  • 150 Great Places to Work in Healthcare, Becker’s ASC/Becker's Hospital Review, 2014
  • Magnet Recognition, American Nurses Credentialing Center (ANCC), 2014
  • St. Joseph’s Healthcare System is accredited by Det Norske Veritas (DNV) Health Care Inc., the leading accreditor of U.S. hospitals., DNV, 2016
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