Working at Stanford Children's Health | Glassdoor

Stanford Children's Health Overview

Stanford, CA
1001 to 5000 employees
1991
Hospital
Health Care
Unknown / Non-Applicable
Stanford Children’s Health is the only health care network in the Bay Area – and one of the few in the country – exclusively dedicated to pediatric and obstetric care. We bring world-renowned Stanford expertise and innovation from the core of our ... Read more

Mission: Lucile Packard Children's Hospital Stanford began with one mom's vision. Lucile Salter Packard, our generous founder and visionary for children's health, believed strongly in caring for both the body and soul of every child ... Read more

Company Updates

  • The countdown begins for the December 2017 debut of the new Lucile Packard Children's Hospital Stanford. To meet our growing needs, we are adding new positions across many areas of the hospital. Visit http://glassdoor.com/slink.htm?key=vQFn6 to learn more

    The countdown is on for the 2017 opening of the new Lucile Packard Children's Hospital Stanford - Stanford Children's Health

    For release: May 9, 2017 More than doubling its current size, the expanded children's hospital will transform the patient experience through family-centered design and technological innovation, while setting new standards for sustainability in hospital design Palo Alto, Calif.

  • We are honored that we have been named by NCHL as one of the 10 highest-ranking BOLD health care organizations. The award recognizes organizations that are leading the field in preparing the current and future generations of leaders.

See AllSee All

Stanford Children's Health – Why Work For Us?


Stanford Children’s Health is the only network in the area—and one of the few in the country—exclusively dedicated to pediatric and obstetric care. Our doctors and facilities bring our Stanford Children’s Health level of extraordinary care to our multiple specialty locations, pediatric practices and partner hospital locations across the entire San Francisco Bay Area. Which means that a Stanford Children’s Health physician is easy to access, closer to home.

Respect for Your Voice & Ideas

We respect the power of your voice to make a significant impact through open communications and problem resolution. You will be encouraged to speak up during daily huddles, team meetings, and via routine surveys and continuous process improvement activities to identify waste and barriers to success in an effort to make your work simpler, more efficient, and safer.

In doing so, we will ensure we meet our care delivery, patient satisfaction, employee engagement, and overall operational targets - allowing us to maintain our position as the Bay Area’s leading health network for children and expectant mothers.

Strength through Open Communications and Problem Resolution

Our willingness to confront many of the challenges that today’s hospitals face defines the Stanford Children's Health culture. One of the most direct expressions of this is the Packard Quality Management System (PQMS).

Just as our hospital expansion is an investment in our future, PQMS is an investment in our professional transformation. The system makes our work simpler, more effective and safer, dramatically improving:

  • Care delivery
  • Patient satisfaction
  • Employee engagement
  • Overall efficiency
 

PQMS fosters an environment where problems are discussed openly and seen as opportunities that can lead to better outcomes. Overall, it leads to process improvements and makes problems and solutions visible and active parts of our culture.

Image

Culture of Accountability

Providing extraordinary family-centered care is one of our top priorities at Stanford Children's Health. This requires that we continuously reevaluate our programs and strategies for doing so. PCARES, a result of our committment to continuous improvement, is a framework built to fine tune our communication skills and make accountability a more central part of our daily working environment.

PCARES asks you to:

  • Personalize your care by introducing yourself and your role, and connect with people by calling them their proper name.
  • Communicate what you are going to do, how long it will take, and how it will impact the patient and family.
  • Ask permission before entering a room, examining a patient, or undertaking an activity.
  • Respond to a patient’s questions or requests promptly, and anticipate patient and family needs.
  • Exit a patient’s room or examination area courteously with an explanation of what will come next.
  • Sustain these efforts through the Packard Quality Management Program.
 

We’re serious about making effective communication and openness a hallmark of our diverse hospital environment. It leads directly to better patient outcomes and experiences, and enhances our already outstanding professional culture. PQMS and PCARES are just two examples of the many ways our environment can enrich your career all while improving the quality of care that people have come to expect from Stanford Children's Health.

Family-Centered Care

One unique aspect of the Stanford Children's Health culture is “family-centered care.” This is the belief that children receive the best possible care when the health care team works in close partnership with families. Examples of this are evident throughout Stanford Children's Health. For instance, our Parent Hours program consists of weekly meetings with parent groups to discuss and learn about topics related to their child’s hospitalization.

For Our Patients, Family-Centered Care:

  • Creates a health care environment that is accessible, supportive and responsive to our patients’ developmental needs
  • Facilitates partnerships between patients and health care providers
  • Builds relationships based on mutual respect and open communication
  • Helps patients determine how to best participate in their own health care
  • Seeks to understand the patient's perspective
  • Protects patient privacy and confidentiality
 

For Our Families, Family-Centered Care:

  • Honors the central role of families in their child’s life
  • Builds on family strengths and acknowledges differences in family health care beliefs and approaches
  • Is responsive to the different partnership preferences families bring to the health care experience
  • Ensures that families have access to clear and complete information to support shared decision-making
  • Provides opportunities and resources to promote family competence in caring for their child
  • Seeks to understand the perspective of families
  • Protects family privacy and confidentiality
 

As a pediatric hospital, it’s vital that our relationships with parents and children be built on trust and respect, and that means elevating the role of collaboration in facilitating better care. Visit our Family-Centered Care page for more information about this aspect of our culture.

Our History

We have long history of providing extraordinary care and innovation for babies, children and expectant mothers from our community and beyond.

Lucile Packard Children’s Hospital Stanford traces its roots to the Stanford Home for Convalescent Children, which was established in 1919 to care for children with long-term illnesses such as polio, tuberculosis and rheumatic fever. In 1986, David and Lucile Packard generously donated $40 million to construct a new children's hospital devoted to the care of children and expectant mothers. The hospital opened in 1991 and was named in memory of our visionary, Lucile Salter Packard, who died in 1987. Today, Stanford Children’s Health honors her vision through our dedication in delivering innovative services and unparalleled family-centered care.

  • 1919 – Stanford Home for Convalescent Children is founded to provide a place for children with chronic illnesses to receive care.
  • 1959 – Stanford University Medical Center opens a 420-bed facility in Palo Alto, moving from San Francisco. The “Con Home” strengthens its teaching and research ties to the medical center and begins providing care for more seriously ill children.
  • 1969 – The $5 million, 60-bed Children’s Hospital at Stanford opens, replacing the Stanford Home for Convalescent Children, and further expanding its roles in teaching and research.
  • 1986 – David and Lucile Packard donate $40 million to begin construction on a new children’s hospital.
  • 1991 – Lucile Packard Children’s Hospital at Stanford officially opens its doors to the community.
  • 2012 – Groundbreaking event is held to announce the beginning of construction on the children’s hospital of the future.

Our Future

  • Coming in fall 2017! We’re expanding into a new facility adjacent to the existing Lucile Packard Children's Hospital Stanford. Surrounded by healing gardens and green space, this new hospital will expand services and bring the most advanced patient-centered care to children and their families.


Lucile Packard Children’s Hospital Stanford is in the process of creating America’s most technologically advanced, family-friendly and environmentally sustainable hospital for babies, children and pregnant women. The expansion, set to open in fall 2017, adds 521,000 square feet of building space and 149 new patient rooms. Six new surgical suites, a nuclear medicine department, three new imaging units, four diagnostic units including a cardiac “hybrid” angiography suite, and more than 3.5 acres of healing gardens and green space are designed into the project.

Our expanded building will enable us to deliver the most innovative technology and treatment equipment currently available for pediatric and obstetric care in the Bay Area and beyond. It will optimize the hospital's services and infrastructure, adding private rooms, family-friendly amenities and the flexible floor space the hospital needs to adapt to new technologies and to provide more efficient services.

The award-winning firm, Perkins+Will, in association with Hammel, Green and Abrahamson Architects, leads the design and architecture of the hospital expansion. More than 800 physicians, surgeons, radiologists, nurses and parents supported the design process. More than $250 million has been contributed toward the project by local philanthropists, including the Sobrato Family Foundation, the David and Lucile Packard Foundation, and generous corporate partners.


Stanford Children's Health Reviews

3.5
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Stanford Children's Health President and CEO Christopher G. Dawes
Christopher G. Dawes
21 Ratings
  • Featured Review

    Helpful (1)

    "Pediatric dermatology nurse"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Registered Nurse in Palo Alto, CA
    Current Employee - Registered Nurse in Palo Alto, CA
    Recommends
    Neutral Outlook
    Approves of CEO

    I have been working at Stanford Children's Health full-time (More than 3 years)

    Pros

    Great pay and retirement benefits (for the most part) great staff. Whenever you need help (HR/payroll, CRONA, etc) everyone is more gab happy to help.

    Cons

    Heavy work load, management can be tricky (depending on the manager, they can be very strict and buy the book or they can have great communication and work with you on several different topics. I wish medical benefits were better.

See All 94 Reviews

Stanford Children's Health Photos

Stanford Children's Health photo of: Discovery Garden
Stanford Children's Health photo of: New Hospital Expansion Glass Wall
Stanford Children's Health photo of: Family-Centered Design - Family Lounge
Stanford Children's Health photo of: Family-Centered Design - Patient Room
Stanford Children's Health photo of: Bass Center Nurses
Stanford Children's Health photo of: Halloween
See All PhotosSee All

Stanford Children's Health Interviews

Experience

Experience
55%
33%
11%

Getting an Interview

Getting an Interview
90%
10%

Difficulty

3.6
Average

Difficulty

Hard
Average
Easy
  1.  

    RN Residency Interview

    Anonymous Interview Candidate in Palo Alto, CA
    No Offer
    Positive Experience
    Difficult Interview

    Application

    I applied online. The process took 4+ months. I interviewed at Stanford Children's Health (Palo Alto, CA) in June 2016.

    Interview

    Contacted via email for group interview. 1 hour long. Initial Interview with 4 managers and 4 new graduate RN. Each new grad asked different questions with similar topics (compassion/ time management/prioritization/ critical thinking etc). Each candidate asked a total of 4 questions. Contacted a few weeks later regarding candidacy status.

    Interview Questions

See All 10 Interviews

Stanford Children's Health Awards & Accolades

  • Best Children's Hospitals, US News & World Report, 2017

Work at Stanford Children's Health? Share Your Experiences

Stanford Children's Health
  • Star
  • Star
  • Star
  • Star
  • Star
 
Click to Rate
or