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Staples Overview

Website www.staples.com
Headquarters Framingham, MA
Size 10000+ Employees
Founded 1986
Type Company - Public (SPLS)
Industry Retail
Revenue $10+ billion (USD) per year
There’s a whole lot more to Staples than you probably ever imagined. As the world’s 3rd largest internet retailer and a trusted source of office solutions, we have amazing opportunities in the areas of Global Technology, B2B Sales, Advertising & ... More

Mission: It’s our mission to make more happen for our associates, local communities and even the planet — through programs, policies and the values we live by.

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Staples – Why Work For Us?

Staples is a world-class retail, online and delivery capabilities leader. In fact, we're one of the world’s top five online retailers and a trusted source for both office products and business services. And we have job opportunities in three distinct areas: Business-to-Business, Retail and Online.

We trust our associates and empower them to make suggestions, take ownership and shape their own career development. With the three distinct areas of business and so many opportunities within each business area (think sales, customer service, marketing, merchandising, advertising, etc.), careers can change and grow in record time.

Health plans, vacation time, rewards, discounts and learning opportunities are just a few of the benefits our associates enjoy. Staples knows that work-life balance is important to associates so we offer best-in-class benefits.

One of the best things about working for Staples is our culture. Why? Because we don’t just hire people for their skills, we look for the right cultural fit and people who share our values. In fact, it’s our mission to make more happen for our associates, local communities and even the planet through programs, policies and the values we live by.

We know how important it is for you to enjoy coming to work each day and are committed to providing a great workplace experience.

If this speaks to you, we want to speak to you! careers.staples.com

How it all began

In 1985, Staples’ founder Tom Stemberg was working on a business proposal over the Fourth of July weekend when his typewriter ribbon broke. Because it was a holiday weekend, local suppliers and stationery stores were closed. After driving from store to store and not finding the correct ribbon, Tom came up with a way to make office supplies more accessible and affordable.

Ten months later, Staples, the first office superstore, was open for business.

Who we are

Today, Staples is an industry leader in Facilities and Breakroom, Technology Supplies, Print Services, Promotional Products, Commercial Furniture and Office Products, and a recognized name across more than 26 countries.

At the very core of Staples is the entrepreneurial spirit that founded our company over 25 years ago − which means we live and breathe the energy of an always-growing, positive-thinking, fast-moving company. It’s this excitement and passion for great ideas and new thinking that inspires us to be the best we can be every day.

Staples is headquartered outside of Boston and we operate in three distinct areas: Retail, Online and Business-to-Business. To keep these areas running and growing, we have associates in corporate offices, retail stores, innovation labs, supply chain facility centers, and in the field around the world. It’s our vision to provide every product businesses need to succeed by expanding our product assortment and making shopping and saving easier than ever. We’re helping customers make more happen every day!

Staples Advantage is our business-to-business delivery operation serving mid-to-large businesses and Fortune 500 companies. Our Staples Advantage sales professionals leverage a team-selling model to provide a customized level of account support and best-in-class customer service nationwide.

​​We’re one the world’s largest online retailers. And, in our opinion, the world’s number 1 place to work.​​

Our Culture

At Staples, we’re passionate about the products and services that will help our customers succeed. We are also committed to being a great place to work. The work-life-health balance at Staples is second to none. Our associates are encouraged to take smart risks, challenge one another, take advantage of leadership development opportunities and have fun doing it. We offer a comprehensive health plan, an employee assistance program, an associate scholarship program, associate and family discounts, telecommuting opportunities and so much more.

Plus we’re also committed to giving back. From team volunteer events to associate-driven charitable programs, we’re focused on making a difference in our community and we make it easy for associates to support each other both personally and professionally.

The culture at Staples is that of a positive, fast-growing and caring company. We encourage associates to run the business like it’s your own!

At Staples, every associate has a chance to shine.

​​​​Our Values​

Our values were created with guidance and input from thousands of Staples associates. They guide how we work with our customers and each other. Our values are what inspire us to be the best we can be every day.

Diversity & Inclusion

We believe that differences in age, race, gender, gender identity, nationality, sexual orientation, physical ability, background and thinking style allow us to be more innovative as a company. We’re committed to maintaining a diverse and inclusive culture, from supporting associate resource groups to partnering with diversity suppliers.

Employee Groups & Mentoring

Meaningful working relationships, whether they are associate-driven organizations like our ARGs or one-to-one mentorships, offer our associates an opportunity to network, support one another, bring greater awareness to diversity and inclusion issues, and grow both professionally and personally.

Perfect Score

Staples received a 100% score one Human Right Campaign Corporate Equality Index in 2011, 2012, 2013 and 2014.

Our Values


At Staples, we believe a large part of who we are as a company is tied to our commitment to being a responsible corporate citizen.

We know that being a great company is about more than just sales and profit margins; it’s also about making a positive impact on society, associates and the planet. We’re dedicated to bringing awareness to and effecting meaningful change in the areas of Community, Environment, Ethics and Diversity and Inclusion.


Making a difference in the communities where our customers and associates live and work is something we care a lot about. We promote education and career skills development in countries across the globe through donations, grants, special programs and associate and customer volunteering.

2 Million & Change

In 2014, $2.4 million was directed to more than 1,000 organizations across 24 countries as part of a philanthropic initiative created by Staples Foundation. The initiative allows Staples associates around the world to direct funding to non-profit organizations focused on education or job skills. More than 9,000 associates have participated in directing donations to their organization of choice.

In the U.S., the program encourages community engagement by awarding larger grants to organizations where associates are engaged in volunteering or fundraising — up to $25,000 per organization. In 2014, U.S. grants were awarded to 990 local non-profit organizations in 47 states.

Grants supported a range of education and job skills programs, including tutoring for pediatric cancer patients, skills development for individuals with disabilities, school supplies, mentoring and more.


We help make more sustainable business practices happen. We do this by sourcing and selling eco-conscious products, improving our offering of recycling and other green services, maximizing our energy efficiency and renewable energy use, and eliminating waste.


At Staples, doing right is just as important as doing well. That's why we hold all our associates − from the boardroom to the store floor to the supply chain – to the highest standards of honesty, fairness and integrity. We also work hard to ensure all our associates, suppliers and partners understand and abide by our ethical standards.


There’s a lot going on at Staples, operating in three distinct areas of business means there's many opportunities for your career to grow and change.




Staples Reviews

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Staples Chairman and CEO Ron Sargent
Ron Sargent
1,601 Ratings
  • Featured Review

    Helpful (8)

    Great culture

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee in Framingham, MA
    Current Employee - Anonymous Employee in Framingham, MA
    Positive Outlook
    Approves of CEO

    I have been working at Staples full-time (More than a year)


    Staples has a strong culture of giving back and helping associates. The investments made in the corporate headquarters show that the company is committed to providing a better work environment for associates and that their people are important to them even when going through a reinvention.


    On-boarding process can be improved by having best practice documents and process documents easy to access on the intranet. A lot of time is spent wasted by new hires and managers trying to figure out how to set up work stations.

    Advice to Management

    Streamline and simplify processes making it easier to take risks and be truly innovative. Encourage managers to embrace a true work-life balance.

Staples Photos

Staples Interviews

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    Technician Interview

    Anonymous Employee
    Accepted Offer
    Negative Experience
    Easy Interview


    not much just ask out old jobs n y you left ...dont even need to tech savy witch is stupid. its a regular interview they ask questions u give them a honest answer ...really if u look like u can work and you pass the back ground test your in simple as that

    Interview Questions

Staples Awards & Accolades

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  • Fortune 500, Fortune, 2015
  • Only North American Retailer Named to Global 100 Sustainability Index, Global 100 Sustainability Index, 2014
  • Best Places to Work for LGBT Equality, 2014 Corporate Equality Index, 2014
  • World’s Most Admired Companies, Fortune Magazine, 2013
  • National Top 50 Green Companies (#6), Green Power Partnership, 2012
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