Working at Staples | Glassdoor

Staples Overview
Framingham, MA
10000+ employees
Company - Public (SPLS)
$10+ billion (USD) per year
Staples retail stores and help small business customers make more happen by providing a broad assortment of products, expanded business services and easy ways to shop. Staples offers businesses the convenience to shop and buy how and when they want - in store ... Read more

Mission: Be the go-to partner for products, services and expertise to save businesses time and money.

Company Updates

  • This summer we signed the Fair Chance Business Pledge. Today we are proud to congratulate a new batch of signatories. Together we pledge to reduce barriers facing individuals who are trying to put their lives back on track.

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  • Staples is proud to lead the way in #LGBT equality with a 100% on Human Rights Campaign Corporate Equality Index. #CEI2017.

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Staples – Why Work For Us?

We’re risk takers, optimists, inspirers, leaders and most of all, dedicated to making more happen every day.

If you want to work for a company that believes in your talent and supports your career goals, then Staples is the place for you!

You may know us from our stores, but we’re much more than that. Through our world-class retail, online and delivery capabilities, Staples lets customers shop however and whenever they want, whether it’s in store, online or on mobile devices. By expanding our product assortment and making shopping and saving easier than ever, we’re helping customers make more happen every day.

Supporting our associates and their potential is what makes Staples an employer of choice. We offer flexible schedules, competitive salaries and comprehensive benefits. Whether you’re working in one of Staples’ corporate offices, stores, distribution centers or field sales —we make working here motivating, rewarding and fun!

Empowering our associates to innovate and take action is how we continue to accomplish amazing things.

At Staples, the opportunities are as diverse as you are and our continued evolution means your career can grow in many ways. We encourage and support associates to develop in their roles as well as pursue new opportunities across the business.

As a global leader, we have talented associates in corporate offices, retail stores, distribution centers and field sales positions around the world. Career opportunities range from being a copy and print associate, supply chain manager, delivery driver, product manager, category merchant, business development manager, software engineer, strategy, innovation manager and more!

Our leaders are active coaches and mentors that drive conversations to help develop your career path in the way that you want to grow professionally. Challenge yourself. Be innovative. Keep reaching. Do it with ambition, energy and a commitment to excellence!

Positive, collaborative, caring, fast and flexible.

At the very core of Staples is the entrepreneurial spirit that helped found our company 30 years ago, and each and every one of our associates is valued for who they are individually. Whether you work in an office or in the field, having a work environment that is positive, collaborative and caring is essential to making more happen. We believe that being fast and flexible and taking risks will help us become an even stronger and more agile company. That’s why we work together to make an impact every day.

Our Values

Our values are the foundation of everything we do. They guide how we work with our customers and each other. Our values are what inspire us to be the best we can be every day.


Inclusion & Diversity

Staples recognizes the value diversity brings to an organization. That’s why we strive to build a dynamic and talented team of associates across all diversity dimensions –culture, race, gender, sexual orientation and more. By combining a diverse workforce with a culture of inclusion, our hope is that each and every associate will contribute to their full potential. We’re proud to have received a perfect score of 100 percent on the Human Rights Corporate Equality Index for the last five years, along with countless other awards recognizing our diversity and inclusion efforts.

At Staples, we believe a large part of who we are as a company is tied to our commitment to being a responsible corporate citizen.

We know that being a great company is about more than just sales and profit margins; it’s also about making a positive impact on society, associates and the planet. We’re dedicated to bringing awareness to and effecting meaningful change in the areas of Community, Environment, Ethics and Diversity and Inclusion.


Making a difference in the communities where our customers and associates live and work is something we care a lot about. We promote education and career skills development in countries across the globe through donations, grants, special programs and associate and customer volunteering.

2 Million & Change

We’re proud of our associates who every year help us decide where to donate a total of $2 million directly to the more than 1,000 organizations they care about most through our 2 Million & Change program. The initiative allows Staples associates around the world to direct funding to non-profit organizations focused on education or job skills.

Staples Share Fund

Founded and funded by associate and corporate contributions, this program offers relief for associates in need of severe financial assistance due to significant qualifying events such as natural disasters, catastrophic personal events, illness, personal injury or other circumstances beyond their control.


We help make more sustainable business practices happen. We do this by sourcing and selling eco-conscious products, improving our offering of recycling and other green services, maximizing our energy efficiency and renewable energy use, and eliminating waste.


At Staples, doing right is just as important as doing well. That's why we hold all our associates − from the boardroom to the store floor to the supply chain – to the highest standards of honesty, fairness and integrity. We also work hard to ensure all our associates, suppliers and partners understand and abide by our ethical standards.


Staples Reviews

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Staples CEO Shira Goodman
Shira Goodman
388 Ratings
  • "Quicky moving up and advancing in company."

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    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Easy Tech Expert/Tech Supervisor in San Marcos, CA
    Current Employee - Easy Tech Expert/Tech Supervisor in San Marcos, CA
    Neutral Outlook
    No opinion of CEO

    I have been working at Staples (Less than a year)


    I am able to move up pretty quickly. I'm in the AMD program and should be promoted in the next few months.


    High turnover rate and needs better compensation for cashiers

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Staples Interviews



Getting an Interview

Getting an Interview





    Certified Tech Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. I interviewed at Staples.


    A call was made for one on one interview with Tech supervisor and Sales Manger then one more interview with store manager. Store manager right away gave me all the paperwork to sign and just like that I was hired

    Interview Questions

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Staples Awards & Accolades

  • Fortune 500, Fortune 500, 2016
  • Energy Star Partner of the Year - Sustained Excellence Award, EPA, 2016
  • Corporate Equality Index Perfect Score, Human Rights Campaign, 2016
  • Dow Jones Sustainability Index, Dow Jones Sustainability Index, 2015
  • Top Green Companies in the U.S., Newsweek, 2015
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