Working at StarTek | Glassdoor

StarTek Overview

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Greenwood Village, Arapahoe, CO
10000+ employees
1987
Company - Public (SRT)
Business Services
$100 to $500 million (USD) per year
Unknown
STARTEK is a global Business Process Outsourcing (BPO) company dedicated to serving the needs of our clients. We help our clients manage the customer experience across the customer life cycle, resulting in enhanced customer retention and a higher return on customer investment ... Read more

StarTek Reviews

2.9
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
StarTek CEO Chad Carlson
Chad Carlson
128 Ratings
  • "Great Entry Level Office Job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Recruiting Manager in Grand Junction, CO
    Former Employee - Recruiting Manager in Grand Junction, CO
    Recommends
    Neutral Outlook
    No opinion of CEO

    I worked at StarTek full-time (More than 3 years)

    Pros

    Fun at work. Teaches solid customer service skills. You have to think while you work, so it sharpens computer and customer skills.

    Cons

    Pay is also entry level.

    Advice to Management

    Keep growing your high-potential staff. This keeps them loyal.

See All 367 Reviews

StarTek Photos

StarTek photo of: Company building
StarTek photo of: Outside of building
StarTek photo of: outside the building
StarTek photo of: Halloween
StarTek photo of: Startek Building
StarTek photo of: StarTek Front
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StarTek Interviews

Experience

Experience
43%
24%
31%

Getting an Interview

Getting an Interview
59%
12%
10%
10
3
2
1

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1.  

    Customer Service Representative Interview

    Anonymous Employee in Collinsville, VA
    Accepted Offer
    Neutral Experience
    Easy Interview

    Application

    I applied online. I interviewed at StarTek (Collinsville, VA).

    Interview

    A group of about 10 people were scheduled at the same time. We were given a tour of the building and told a little about the company. Then we were given two tests: a computer knowledge test and a customer service skills test. There was no one on one interview

    Interview Questions

    • No questions, just general customer service scenarios and basic computer knowledge assessments taken on location after the group tour   Answer Question
See All 83 Interviews

StarTek Awards & Accolades

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