Working at StarTek | Glassdoor

StarTek Overview

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Greenwood Village, Arapahoe, CO
10000+ employees
1987
Company - Public (SRT)
Advertising & Marketing
$100 to $500 million (USD) per year
Unknown
STARTEK is a global Business Process Outsourcing (BPO) company dedicated to serving the needs of our clients. We help our clients manage the customer experience across the customer life cycle, resulting in enhanced customer retention and a higher return on customer investment ... Read more

StarTek Reviews

2.9
StarStarStarStarStar
Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
StarTek CEO Chad Carlson
Chad Carlson
169 Ratings
  • "Advancement Opportunities"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Engagement Specialist in Hot Springs, AR
    Current Employee - Engagement Specialist in Hot Springs, AR
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at StarTek full-time (More than a year)

    Pros

    STARTEK is a fun environment and always has great activities throughout the week and on the weekends. Managers are approachable.

    Cons

    Dealing with upset customers can be difficult.

    Advice to Management

    Work on a pay for performance program so agents can earn more than the base hourly rate.

See All 463 Reviews

StarTek Photos

StarTek photo of: Company building
StarTek photo of: Outside of building
StarTek photo of: outside the building
StarTek photo of: Halloween
StarTek photo of: Startek Building
StarTek photo of: StarTek Front
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StarTek Interviews

Experience

Experience
46%
22%
32%

Getting an Interview

Getting an Interview
62%
12%
11%
9
3
2
1

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1.  

    Agent Interview

    Anonymous Employee in Mansfield, OH
    Accepted Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. The process took 2 weeks. I interviewed at StarTek (Mansfield, OH) in August 2010.

    Interview

    applied online, took online assessment. was called for group interview, took another online assessment at facility. was called back offered position to start training. went in, filled out paper work, went for drug test. then received letter confirmation with time and date to start and what schedule would be.

    Negotiation

    the only thing that I was offered was that I could have Sundays off. there was no negotiation.

See All 101 Interviews

StarTek Awards & Accolades

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