I have been working at StarTek full-time (More than a year)
STARTEK is a fun environment and always has great activities throughout the week and on the weekends. Managers are approachable.
Dealing with upset customers can be difficult.
Advice to Management
Work on a pay for performance program so agents can earn more than the base hourly rate.
I applied online. The process took 2 weeks. I interviewed at StarTek (Mansfield, OH) in August 2010.
applied online, took online assessment. was called for group interview, took another online assessment at facility. was called back offered position to start training. went in, filled out paper work, went for drug test. then received letter confirmation with time and date to start and what schedule would be.
the only thing that I was offered was that I could have Sundays off. there was no negotiation.
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