Working at Starbucks | Glassdoor

Starbucks Overview

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Seattle, WA
10000+ employees
1971
Company - Public (SBUX)
Fast-Food & Quick-Service Restaurants
$10+ billion (USD) per year
Dunkin' Brands, McDonald's

Working at Starbucks

Our employees, who we call partners, are at the heart of the Starbucks Experience. We believe in treating our partners with respect and dignity. Starbucks is committed to doing business responsibly and conducting ourselves in ways that earn the trust and respect of our ... Read more

Mission: Our mission is to inspire and nurture the human spirit – one person, one cup, and one neighborhood at a time.


Glassdoor Awards

Best Places to Work: 2018 (#96), 2014 (#39), 2013 (#50), 2012 (#34)

Top CEOs: 2015 (#31), 2014 (#9), 2013 (#19)

Best Places to Interview: 2017 (#39)

Starbucks Reviews

3.8
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Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
Starbucks President & CEO Kevin Johnson
Kevin Johnson
1,548 Ratings
  • "Great place to work"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Anonymous Employee
    Current Employee - Anonymous Employee
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Starbucks full-time

    Pros

    The company really allows you to grown and build your career. You can start out as a barista and work your way up the chain as high as you want as long as you stay on top of your work.

    Cons

    Sometimes you work at stores that are understaffed and you have to be pushed to your limits. Other stores are over staffed and you don’t get hours. Just depends where you’re at.

    Advice to Management

    Just make sure that your employees are in sync and that they are happy and that they stay motivated.

See All 17,568 Reviews

Starbucks Photos

Starbucks photo of: Starbucks Support Center (Headquarters)
Starbucks photo of: Starbucks Reserve Roastery
Starbucks photo of: Starbucks Partners (Employees)
Starbucks photo of: Starbucks Partners (Employees)
Starbucks photo of: Starbucks Partner (Employee)
Starbucks photo of: Starbucks Partners (Employees)
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Starbucks Interviews

Experience

Experience
76%
16%
8%

Getting an Interview

Getting an Interview
65%
20%
8%
3
3
1
0

Difficulty

2.3
Average

Difficulty

Hard
Average
Easy
  1. Helpful (630)  

    Barista Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Average Interview

    Application

    I applied online. I interviewed at Starbucks.

    Interview

    After filling out online application. They will show you a list of Starbucks that are hiring about 10. WRITE EVERY STORE NUMBER DOWN!!!!!!!!! Then, CALL EVERYONE OF THEM!
    Read this 2 minutes script.

    "Hi, My name is ________, can I speak to your hiring manager please." If the hiring manager is not there, find out what their name is and what day and time they will be available. Find out the name of the person you are talking to and write their name down as well and thank them for their time. Then, call back when the hiring manager will be available.

    If the manager is there.
    "Hi, my name is ___________, I saw online that your store was hiring and I was wondering If I could stop by for no more then two minutes, to drop off my resume and cover letter. When your free of course, this way you can get a feel for me vs just seeing my name on a piece of paper."

    Two things will happen, either they will state they are no longer hiring, in which case, you ask them if they know of any other stores that are hiring and what is that managers name. Thank them for their time then, repeat the script with that store.

    Or they will give you a time and a day. (Mines offered to meet the next hour.) Prep A resume and a cover letter, dress up as best as you can. I wore a shirt and tie. Go in. be positive, show them you want to learn, and be honest. I told them I didnt drink much coffee, but there is a lot of coffee history they' will teach you if you ask. For fun, ask them about the black apron.

    Negotiation

    No negotiations.

See All 4,299 Interviews

Starbucks Awards & Accolades

  • World's Most Admired Companies(#5), Fortune, 2013
  • 100 Best Companies to Work For, Fortune, 2013
See More

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