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I worked at Stella McCartney full-time (Less than a year)
The hours were great- you either worked the 9am-6pm shift or the 10am-7pm shift. Basically ran your own business by reaching out to clients, setting up appointments, receiving new inventory, sending and receiving items. The discount is 50% off but with the merchandise having such a high price point it's pretty unattainable most of the time.
Constantly having to reach out to clients felt like I was harassing them via email, text, and phone calls. Working on an "up system" was a challenge because it wasn't fair game. Our up system worked like this- whoever came into work first had the first up to assist a client, then whoever came in second got the next, and so on. It wasn't fair game because one client could come in and just be looking around not wanting to buy anything because they are just waiting on a friend to eat at the cafe across the street, the next client could come in and want a new wardrobe and drop 10k, and the next client could come in with three friends and the sales associate gets all four clients. It's an unfair game and sales associates got credit for sales that were obviously easy due to the circumstances.
Advice to Management
Make attainable monthly goals, don't get too involved with associates' personal lives.
I applied online. The process took 5 days. I interviewed at Stella McCartney (New York, NY) in August 2015.
I was contacted after my submitting a application and the following day I went in for the interview. The showroom manager was super nice, and asked the basic interview questions such as why do you want to work here, what are your strong suits, etc. the interview was very brief and took only about 15 minutes.
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