Mission: The Sterling Jewelers mission is to earn the trust of our customers by delivering a superior customer experience, assistance, products, services, value and convenience; conduct ourselves as a company with teamwork, integrity, communications & rewards; and ...
I worked at Sterling Jewelers full-time (Less than a year)
A Pro would be you get cost price for your jewellery.
Poor upper management. All goals based on unrealistic sales expectations and upselling bad jewellery to people. My manager used to manipulate the team to always get her way then she would steal sales from employees. Commission was poor and for some stores that was 3% and other stores it was 0.25% which is quite a difference in commission checks. Promotions always seem to be based on who is liked rather than who does the best job.
Advice to Management
Get across the board benefits and recognitions. Recognise good employees more often and get managers in there that actually care about people not just money. I would've stayed and loved my job if my manager wasn't an insane manipulative bully.
I applied online. I interviewed at Sterling Jewelers (Concord, NC) in May 2017.
Ran through a list of selected questions was more concerned with my ability to push credit than my ability to sell high end merchandise. Asked awards that I won but made no difference on pay.