Working at Stitch Fix | Glassdoor

Stitch Fix Overview

San Francisco, CA
5001 to 10000 employees
2011
Company - Private
Department, Clothing, & Shoe Stores
$500 million to $1 billion (USD) per year
Shopping for clothes is broken. Going to stores is time-consuming and often fruitless. Online shopping is mind-numbing, and it’s difficult to know if the style or size of an item is right. Underneath it all, we purchase clothes because we want to look good and feel ... Read more

Mission: Our goal is to make shopping fun, effortless and empowering for busy women on the go. We believe that if you feel confident in how you look, it affects your life in positive ways. From leading a meeting to laughing with loved ones, confidence has a way of boosting everything and ... Read more


Glassdoor Awards

Highest Rated CEOs: 2017 (#100)

Company Updates

  • Today we take the next step in our journey! Thank you to all those who believed in us and supported us over the years—we couldn’t have done it without you!

    —14 hours ago
  • We are only a little bit excited to win the 2017 Workplace Communication Award and be named a top employer in the Lehigh Valley by the Morning Call! #nochill #stitchfixproud http://glassdoor.com/slink.htm?key=vQuhV

    —30+ days ago
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Stitch Fix – Why Work For Us?


Stitch Fix was founded in 2011 by Katrina Lake. After consulting for retailers and having a fashionable sister as her personal stylist, she dreamed up the idea while attending Harvard Business School. Katrina believed a new retail concept could help busy women discover and explore their personal style, and make it easy to find figure-flattering clothing. Inspired to help women look and feel their best, she shipped the very first Stitch Fix packages out of her apartment on 41 Hawthorn Street in Cambridge, MA.

The secret to Stitch Fix’s success has been a balance of art and science. Our personal stylists are armed with the best tools and technology to help them hand-select clothing and accessories that fit your lifestyle and body shape. Some of the pieces we recommend come from tiny jewelry vendors in San Francisco, others from the same vendors you’d find at larger department stores; and some are exclusive to Stitch Fix, designed based on knowledge from our clients. What’s more, we’re able to use your feedback to create a more customized and delightful retail experience with every single delivery. It’s like a trusted friend shopping for you – without the hassles of a mall.

So ‘Why Stitch Fix?’: In addition to all of our wonderful benefits and perks, no matter what department you work within Stitch Fix, everyone makes an impact on improving our service that helps our clients be their best selves.

 

We are a team of bright, kind, goal-oriented individuals who care deeply about achieving the exceptional. We know our individual strengths, but believe that we are strongest together. Our company is transforming the retail experience as we know it, and we are as dedicated to our people as we are to our clients.

Our mission is to inspire our people to be their best selves. We strive to generate a culture that is authentic and flexible through the embodiment of our core values:

  1. Partnership: We are better together
  2. Integrity: We tell the truth
  3. Innovation: We dare to be novel in big and small ways
  4. Responsibility: We create our future

We have a feedback driven culture, where feedback is given in real time, with real thought. Feedback to us is a capability essential to achieving our client and people mission. It is what we value, expect, and reward.

Being on the Engineering team at Stitch Fix means partnering closely with teams across all of Stitch Fix on projects and building products that help impact each part of our business. Conversations with our business partners don’t start with a solution, they start with asking what is the problem we’re trying to solve?

Our engineers have built unique, innovative software for merchandising, warehouse and inventory management, remote styling, and logistics. They like to move quickly and ship lots of code, but in a considered way. Stitch Fix engineers believe in using whatever tools, processes, and products are pragmatic and get the job done.

Our engineers believe that they are only scratching the surface of our opportunity, and we’re looking for incredible people to contribute!

View Stitch Fix Engineering opportunities.


Stylists are the heartbeat of Stitch Fix. Our Stylists are a close-knit community who work remotely part-time. They love the flexibility to set a work schedule that fits into their daily lifestyle.

As employees of Stitch Fix, our Stylists stay connected to their talented team through ongoing education and training, social and company-sponsored events. So while they may work remotely, Stylists are immersed in a community of friends and like-minded colleagues. Check out our Stitch Fix Styling opportunities here.

Hear from some of our Stylists on what they love most about working at Stitch Fix!


Stitch Fix Reviews

3.7
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Recommend to a friend
Approve of CEO
  • Featured Review

    Helpful (14)

    "I really like this job!"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Data Scientist in San Francisco, CA
    Current Employee - Data Scientist in San Francisco, CA
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stitch Fix full-time (More than a year)

    Pros

    You couldn't ask for better coworkers than our team. People are smart, friendly, interesting, not overly stressed out. There's a lot of knowledge sharing and a healthy amount of joking around. There's also a lot of freedom to work on problems that interest you, and to have significant control over the direction of your projects. It's pretty easy to have big business impact. I've been here quite a while and am still having a good time.

    There are also general perks like 4 month paid maternity and paternity leave, unlimited vacation, and not overly long hours.

    Cons

    There are times when it's a little too corporate-y. But I think that's a little inevitable at our size, and I think management is really well-intentioned and tries hard to make the company a positive place to work (and succeeds, for the most part).

    Advice to Management

    I think there could be somewhat better management and organization of people in different parts of the business. All the interconnections can feel a little overwhelming and wild west at times. But on the bright side, I think it happens because of how many cool projects we do.

See All 403 Reviews

Stitch Fix Photos

Stitch Fix photo of: The merchandise is part of our daily lives
Stitch Fix photo of: Brainstorming session in progress!
Stitch Fix photo of: Some of our amazingly talented engineers!
Stitch Fix photo of: Whiteboard walls for our many brainstorming sessions!
Stitch Fix photo of: Some of our retail warehouse associates quality checking!
Stitch Fix photo of: Join us for some fresh brewed coffee in our kitchen!
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Stitch Fix Interviews

Experience

Experience
55%
16%
28%

Getting an Interview

Getting an Interview
90%
3%
2%
1
1
0

Difficulty

2.7
Average

Difficulty

Hard
Average
Easy
  1.  

    Stylist Interview

    Anonymous Interview Candidate in Austin, TX
    Declined Offer
    Positive Experience
    Easy Interview

    Application

    I applied online. I interviewed at Stitch Fix (Austin, TX).

    Interview

    The interview went fine, very professional, lovely office, polite staff. I interviewed at the Austin headquarters. They gave pretty much no feedback during the interview which felt awkward and asked you to style 3 hideous pieces of clothing. I'm not sure what the point of that was unless they are selling hideous clothing, which I don't think they are. I did okay with the majority of the questions except they asked me how I would make this preppy black and white dress more "boho" and I was like ???? And how to style a pair of floral ankle pants in a crazy way so I said I would put a green sweater dress over the pants. That's pretty crazy, right?

    I was a little taken aback at the pay being $14/hr. I had thought it was $15, which is already borderline acceptable for making any sort of money part time. For the amount of questions asked it felt more like a job that would pay a lot more.

    Interview Questions

See All 241 Interviews

Stitch Fix Awards & Accolades

  • Best Style Startup or App, 7X7 Best of the Bay Area 2016 - Readers Choice, 2016
  • Best Technology Work Culture for a Large Company, Timmy Awards, 2015

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