Working at Stitch Fix | Glassdoor

Stitch Fix Overview

San Francisco, CA
5001 to 10000 employees
2011
Company - Public (SFIX)
Other Retail Stores
$500 million to $1 billion (USD) per year
Shopping for clothes is broken. Going to stores is time-consuming and often fruitless. Online shopping is mind-numbing, and it’s difficult to know if the style or size of an item is right. Underneath it all, we purchase clothes because we want to look good and feel ... Read more

Mission: Our goal is to make shopping fun, effortless and empowering for busy women on the go. We believe that if you feel confident in how you look, it affects your life in positive ways. From leading a meeting to laughing with loved ones, confidence has a way of boosting everything and ... Read more


Glassdoor Awards

Top CEOs: 2017 (#100)

Company Updates

  • Whoa! Did you see the exciting news Katrina Lake shared in this article?! Check it out!

    Stitch Fix CEO Katrina Lake Talks About Leading A Public Company & Her Upcoming Maternity Leave

    The last time we spoke with Katrina Lake, the Stitch Fix CEO had recently taken the online personal styling company she founded public, a feat that made her the only woman to lead a tech IPO in 2017.

  • Today we take the next step in our journey! Thank you to all those who believed in us and supported us over the years—we couldn’t have done it without you!

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Stitch Fix – Why Work For Us?


Stitch Fix was founded in 2011 by Katrina Lake. After consulting for retailers and having a fashionable sister as her personal stylist, she dreamed up the idea while attending Harvard Business School. Katrina believed a new retail concept could help busy women discover and explore their personal style, and make it easy to find figure-flattering clothing. Inspired to help women look and feel their best, she shipped the very first Stitch Fix packages out of her apartment on 41 Hawthorn Street in Cambridge, MA.

The secret to Stitch Fix’s success has been a balance of art and science. Our personal stylists are armed with the best tools and technology to help them hand-select clothing and accessories that fit your lifestyle and body shape. Some of the pieces we recommend come from tiny jewelry vendors in San Francisco, others from the same vendors you’d find at larger department stores; and some are exclusive to Stitch Fix, designed based on knowledge from our clients. What’s more, we’re able to use your feedback to create a more customized and delightful retail experience with every single delivery. It’s like a trusted friend shopping for you – without the hassles of a mall.

So ‘Why Stitch Fix?’: In addition to all of our wonderful benefits and perks, no matter what department you work within Stitch Fix, everyone makes an impact on improving our service that helps our clients be their best selves.

 

We are a team of bright, kind, goal-oriented individuals who care deeply about achieving the exceptional. We know our individual strengths, but believe that we are strongest together. Our company is transforming the retail experience as we know it, and we are as dedicated to our people as we are to our clients.

Our mission is to inspire our people to be their best selves. We strive to generate a culture that is authentic and flexible through the embodiment of our core values:

  1. Partnership: We are better together
  2. Integrity: We tell the truth
  3. Innovation: We dare to be novel in big and small ways
  4. Responsibility: We create our future

We have a feedback driven culture, where feedback is given in real time, with real thought. Feedback to us is a capability essential to achieving our client and people mission. It is what we value, expect, and reward.

Being on the Engineering team at Stitch Fix means partnering closely with teams across all of Stitch Fix on projects and building products that help impact each part of our business. Conversations with our business partners don’t start with a solution, they start with asking what is the problem we’re trying to solve?

Our engineers have built unique, innovative software for merchandising, warehouse and inventory management, remote styling, and logistics. They like to move quickly and ship lots of code, but in a considered way. Stitch Fix engineers believe in using whatever tools, processes, and products are pragmatic and get the job done.

Our engineers believe that they are only scratching the surface of our opportunity, and we’re looking for incredible people to contribute!

View Stitch Fix Engineering opportunities.


Stylists are the heartbeat of Stitch Fix. Our Stylists are a close-knit community who work remotely part-time. They love the flexibility to set a work schedule that fits into their daily lifestyle.

As employees of Stitch Fix, our Stylists stay connected to their talented team through ongoing education and training, social and company-sponsored events. So while they may work remotely, Stylists are immersed in a community of friends and like-minded colleagues. Check out our Stitch Fix Styling opportunities here.

Hear from some of our Stylists on what they love most about working at Stitch Fix!


Stitch Fix Reviews

3.3
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Approve of CEO
Stitch Fix Founder & CEO Katrina Lake
Katrina Lake
350 Ratings
  • Featured Review

    Helpful (8)

    "Great company, great people, fun job"

    StarStarStarStarStar
    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Stylist
    Current Employee - Stylist
    Recommends
    Positive Outlook
    Approves of CEO

    I have been working at Stitch Fix part-time (More than a year)

    Pros

    Schedule flexibility, creative outlet, work from home, meaningful relationships, supportive community, amazing people. I still can't believe this job exists and I get paid to do what I do because it's just so amazing. I don't ever see myself quitting this job, whatever other things I may have going on the side.

    Cons

    Limited inventory can get challenging. But what's a job without challenges? Little time to catch up on non-styling things.

    Advice to Management

    Better inventory planning. Separate reading feedback time from reading communications time. Reading feedback time can change with hours styled; there should be at least an hour allocated for reading e-mails and communications.

See All 540 Reviews

Stitch Fix Photos

Stitch Fix photo of: The merchandise is part of our daily lives
Stitch Fix photo of: Brainstorming session in progress!
Stitch Fix photo of: Some of our amazingly talented engineers!
Stitch Fix photo of: Whiteboard walls for our many brainstorming sessions!
Stitch Fix photo of: Some of our retail warehouse associates quality checking!
Stitch Fix photo of: Join us for some fresh brewed coffee in our kitchen!
See All PhotosSee All

Stitch Fix Interviews

Experience

Experience
54%
16%
30%

Getting an Interview

Getting an Interview
91%
4%
2%
2
1
0

Difficulty

2.6
Average

Difficulty

Hard
Average
Easy
  1. Helpful (6)  

    Community Manager Interview

    Anonymous Interview Candidate
    No Offer
    Negative Experience
    Average Interview

    Application

    I applied online. The process took 2+ weeks. I interviewed at Stitch Fix.

    Interview

    Short. The phone screener didn't know what she was talking about. The first thing she said was "I'm gonna have you walk me through your resume..." followed by an awkward pause. It was hard to tell if it was a question to answer, or if she was going to follow up with a specific question. It was awful and uncomfortable!

    Interview Questions

    • Sometimes, people are less than thrilled. How would you deal with that in an online community setting?   Answer Question
See All 285 Interviews

Stitch Fix Awards & Accolades

  • Best Technology Work Culture for a Large Company, Timmy Awards, 2015
  • Best Style Startup or App, 7X7 Best of the Bay Area 2016 - Readers Choice, 2016

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