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SugarCRM Overview

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  • San Francisco, CA
  • 201 to 500 Employees
  • 2004
  • Company - Private
  • Information Technology Support Services
  • $100 to $500 million (USD)

CompetitorsSalesforce, CRM Dynamics, Oracle
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From the very beginning, SugarCRM had a unique vision: to offer a different kind of Customer Relationship Management (CRM). We pioneered the first commercial open-source CRM platform, and now, more than two decades later, are on a mission to provide products and services that ...
Mission: We help companies achieve high-definition customer experience by providing the CRM platform that makes the hard things easier.

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Being a woman in tech, I only recently started advocating for myself at work about advancement opportunities. Because of this I wanted to ask this question to my male counterparts. When you have 1:1's with your direct reports and talk about career growth / aspirations what is your managers’ response typically? I’d like to gauge how my experience (negative) differs from others. For instance are you met with blockades, enthusiasm, dread, etc?




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SugarCRM Reviews

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Approve of CEO
SugarCRM CEO Craig Charlton
Craig Charlton
84 Ratings
Current Employee, more than 10 years

"Awesome people, awesome products"

May 15, 2023 - Chief Strategy Officer in Campbell, CA
Positive Outlook
Approves of CEO


People are highly motivated and great to work with. Trustworthy, tenacious and dedicated to the mission. Best CRM in the market. Love the customer kudos and industry awards.


Zoom meetings are getting old. Ready for more face-to-face again.

Advice to Management

As a senior manager, this advice is for me. Stay focused on what matters and don’t get distracted by the little things that don’t move the needle. Happy employees, #raving customers, hungry partners,
See All 285 Reviews

SugarCRM Photos

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SugarCRM Interviews

Getting an Interview
Applied online58%
Employee Referral18%
Campus Recruiting13%

  1. Software Engineer Interview

    Anonymous Employee in United States
    Accepted Offer
    Positive Experience
    Average Interview

    I applied through an employee referral The process took 4 weeks. I interviewed at SugarCRM (United States)


    I interviewed with HR, multiple development leads, and a director 1 on 1. The interviews were conducted over Zoom and lasted a few hours. The questions ranged from basic knowledge of development cycle to very pointed technical subjects. There were times when I was writing basic code to establish that I had knowledge of syntax. All of the individuals that interviewed me were friendly and gave me the opportunity to ask them questions about their roles.

    Name the ceremonies that take place during a Sprint within the Agile Framework.

    1 Answers

See All 43 interviews

Company Updates

January 22, 2021
Company News
Louis Colombus, a long-time CRM influencer, just published a Forbes article on the Emotional Footprint Report, and SugarCRM is front and center!
Shared image - The Best CRM Systems Of 2020 According To Companies Using Them
The Best CRM Systems Of 2020 According To Companies Using Them
January 22, 2021
Company News
SugarCRM Inc., the innovator of time-aware CX, today announced that Milsoft Utility Solutions, a utility software solution provider to more than 1,100 utilities, consultants, universities, and research labs, is expanding its relationship with Sugar to leverage a unified CRM and Service platform to better serve customer needs.
Shared image - Milsoft Expands Its Relationship with SugarCRM to Deliver on Customer Experience for Utilities - SugarCRM
Milsoft Expands Its Relationship with SugarCRM to Deliver on Customer Experience for Utilities - SugarCRM

SugarCRM Awards & Accolades

  • Gold Stevie Award for Sales and Customer ServiceGold Stevie Award2023
  • Best CRM Platform 2023CX Awards2023

Popular Careers with SugarCRM Job Seekers



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What are perks and other benefits like at SugarCRM?

...Good benefits and pay HR is very responsive and available Great communication from management....

April 6, 2023

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