Working at SugarHouse Casino | Glassdoor

SugarHouse Casino Overview

Philadelphia, PA
1001 to 5000 employees
Subsidiary or Business Segment
$1 to $5 million (USD) per year
SugarHouse Casino opened as Philadelphia's first and only casino in September 2010. It is owned by SugarHouse HSP Gaming, LP, and overseen by Rush Street Gaming, LLC.

SugarHouse employs approximately 1500 team members who have voted ... Read more

Mission: We live by FUN, SERVICE, INTEGRITY and RESPECT. Every day, in every way. We're real people. We work hard, and we never miss an opportunity to play hard! We believe in hiring the right people, training and developing them and giving them every opportunity to ... Read more

SugarHouse Casino Reviews

Rating TrendsRating Trends
Recommend to a friend
Approve of CEO
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Greg Carlin
29 Ratings
  • "Fast paced but fun"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Former Employee - Cage Shift Manager in Philadelphia, PA
    Former Employee - Cage Shift Manager in Philadelphia, PA
    Positive Outlook
    Approves of CEO

    I worked at SugarHouse Casino full-time (More than 5 years)


    Great place to work with unlimited potential if you want it.


    Nothing outside of usual job concerns.

See All 68 Reviews

SugarHouse Casino Photos

SugarHouse Casino photo of: SugarHouse Employees
SugarHouse Casino photo of: Flu Shots on property for Team Members!
SugarHouse Casino photo of: We are Dragon Boat Champions!
SugarHouse Casino photo of: SugarHouse Mud Run Team!
SugarHouse Casino photo of: SugarHouse Broad Street Team!
SugarHouse Casino photo of: Why use actors when we can use our amazing team members?!
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SugarHouse Casino Interviews



Getting an Interview

Getting an Interview




  1. Helpful (14)  

    Poker Dealer Interview

    Anonymous Interview Candidate in Philadelphia, PA
    No Offer
    Average Interview


    I applied online. I interviewed at SugarHouse Casino (Philadelphia, PA) in July 2014.


    Received an email to set up initial interview, upon arriving it is a panel interview where u go into a room set up like American Idol show with 4 judges... in this scenario they are Sugarhouse casino Human Resources, and management, the interview is conducted with 18 other applicants and you are asked to introduce yourself and give a brief work history, once all are introduced they ask each person random questions such as..." If you were a car what kind of car would you be and why?" "If you could go back in your family history and see something before you were born what moment would you like to see and why?" "If you were stranded on a deserted island and sugarhouse Casino were to provide you with all of your food and water supplies what three essential items would you bring with you?" Those are three of the questions I remember applicants being asked you're required to answer the question provided to you on the spot in front of everybody. You are also asked to sing a song containing a "name" in it and you're required to sing at least five words to that song. After this interview process takes place with each applicant you were then advised to go into another room and some people will be asked to stay because their online applications are incomplete those that are not asked to stay to update their application are instructed they will receive an email within several days, Advising them whether or not they have been selected for a second interview. The people that were asked to stay because their application were incomplete are actually the ones that have been hired out of the group. If you were NOT told to stay to update your application you simply have NOT been selected for employment, but will receive an email thanking you for your interest in applying with Sugarhouse casino. PS. They give u a magnet in the shape of a puzzle piece, And tell you that you will receive the next piece during your follow-up interview that is never to come. I went through this process and I know people who also have gone through it whom were hired and asked to stay back to update their application so I know both sides of the story... I truly thought I did very well during this panel interview but I did not get an offer Good luck making a fool out of yourself for the entertainment of management and human resources and then they pull the wool over your eyes as you walk out the door, granted u don't get hired on the spot.

    Interview Questions

    • If you were a car what kind of car would you be and why?   1 Answer
See All 41 Interviews

SugarHouse Casino Awards & Accolades

  • Best Places to Work(In Philadelphia), Philadelphia Business Journal, 2012
  • Best Places to Work(In Philadelphia), Philadelphia Business Journal, 2011
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Pledges & Certifications

Diversity Commitment

Has programs that support a diverse and inclusive workforce

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