Working at Sun Life | Glassdoor

Sun Life Overview

Toronto, ON (Canada)
10000+ employees
Company - Public (SLF)
Insurance Carriers
$10+ billion (USD) per year
At Sun Life, our business is focused on helping customers achieve lifetime financial security.

We provide a range of protection and wealth management products and services in key markets, including Canada, the United States, the United Kingdom, Ireland, Hong ... Read more

Mission: Is to help customers achieve lifetime financial security.

Company Updates

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Sun Life – Why Work For Us?

Who We Are

We’re Sun Life. We’re a leading international financial services company, building on our strengths for nearly 150 years. Our objective is to deliver the best customer experience at every touch point, in every market in which we do business. We want our customers to achieve the peace of mind that comes with a lifetime of financial security. It’s at the centre of all we do.

Across Sun Life and our affiliated companies we have 15,000 employees and more than 156,000 advisors around the world.*

We provide strong and supportive leadership, a dynamic environment, and opportunities to follow your career path of choice, as well as competitive benefits. So if you want to join a leading, international financial services company, and you want to innovate, inspire and be inspired, take a look at what Sun Life has to offer.


From Montreal to Manila, our employees are the heart of Sun Life.

At Sun Life, our people are as diverse as the career paths we offer. And that means there are roles that fit many backgrounds, skills or abilities, and offer you advancement. For many roles you’ll work with people across the country - or around the world.

But there’s something else that defines our employees: making a difference in their communities. Around the world, thousands of Sun Life employees volunteer their time and energy to worthy causes. From food drives to helping flood victims, every year they make life a little brighter for those who need it most.

Our people? They’re the best and the brightest under the sun - and our greatest asset.

There’s no one answer. The reasons are as diverse as our people. Simply put, Sun Life is an amazing place to work.

We know you want more than a job – that you can get anywhere. You want to put your talents to good use. You want a career. Preferably with a company that will challenge you to be your best, every day. With people who recognize your potential, and encourage you to flourish.

What better place than within an expanding, global company like Sun Life? Our range of products and services requires a variety of skill sets and interests. We’re constantly growing and evolving, and that means new opportunities around every corner.

Around the world, our culture is supportive and encouraging. We want you to innovate, to lead, to aspire. We rely on those qualities to make us who we are: a company that accomplishes great things and is a leader in the financial services industry.

Bright People, Bright Opportunities

Careers at Sun Life:

Sun Life has operated in the U.S. since 1895, providing financial peace of mind to families, individuals and businesses across the U.S. for nearly 120 years.

Our U.S. insurance operations are headquartered in Wellesley Hills, Massachusetts and we have over 2,500 employees. We are a leading company in employee group benefits and are expanding our presence in the growing voluntary benefits business. We are also focused on delivering ongoing, high-quality service to our customers who have in-force life insurance and annuity products.

At Sun Life Financial, we believe a diverse and talented workforce is our greatest asset. If you believe you have what it takes to join our dynamic team, we invite you to explore a career with us.

Careers at Sun Life US:


Vous souhaitez vous sentir engagé et passionné par le travail que vous accomplissez chaque jour. Vous voulez faire carrière auprès d'une compagnie qui réussit bien et qui accomplit de grandes choses – une compagnie qui vous donnera toutes les chances de réaliser votre plein potentiel.

À la Financière Sun Life, notre personnel est très important pour nous. Nous avons à cœur votre succès et votre satisfaction. Nous voulons attirer et conserver les meilleurs employés de l'industrie.




In Ireland, Sun Life Financial is based in the vibrant city of Waterford in the sunny South East. Currently employing just under 400 people, our Waterford office provides Software Development, Business Administration and Technical Helpdesk services to our US and Canadian divisions. Our current growth plan means that we now have a range of vacancies in each of these areas. In particular we are looking for IT professionals, from graduate to senior level.

Careers at Sun Life Ireland:

Our parent company based in Canada is a leading international financial services organisation providing a diverse range of protection and wealth accumulation products and services to individuals and corporate customers.

Our commitment to our customers is unwavering, and it’s the commitment that drives us forward and influences every business decision we make. We seek insight into customers’ needs and use this to empower them to prepare for their futures with confidence. From our culture, to the products and services we offer around the globe, we are a group that is dedicated to the financial success of millions of people.

We recognise the mutual value and benefit of continued development for employees at all levels. We aim to provide training and development opportunities to equip them with the skills and capabilities to meet both short and longer term business objectives.

Careers at Sun life UK:


The Asia Service Centre India (ASCI)  provides excellent service to support the Sun Life Financial organization. From our Gurgaon location, we are a vital link in the company’s capability to provide around-the-clock information technology services support to our business units across the globe. We provide our Sun Life Financial partners with a competitive business advantage by helping them improve service levels, cut costs and access a skilled pool of talent.

Our dedicated employees support administration and product systems, testing services, and other business services. Together at the ASCI we help make Sun Life Financial more efficient and productive.

We are always looking for top quality talent for this growing team. We look for individuals who want to make a difference and have a “can do” spirit. 
If you are a qualified technology or business processing professional with a commitment to excellence, the ASCI could be the place for you.


Sun Life Reviews

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Approve of CEO
Sun Life CEO Dean Connor
Dean Connor
49 Ratings
  • "Associate Director, Clinical Case Manager"

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Associate Director in Brownsburg, IN
    Current Employee - Associate Director in Brownsburg, IN
    Positive Outlook
    Approves of CEO

    I have been working at Sun Life full-time (More than 5 years)


    Flexibility, change management, growth opportunities


    Stressors due to change and time requirements

See All 1,142 Reviews

Sun Life Photos

Sun Life photo of: Sun Life Financial - Corporate Headquarters
Sun Life photo of: Sun Life Financial - Corporate Headquarters
Sun Life photo of: Sun Life Financial Canada - Head Office
Sun Life photo of: Sun Life Financial
Sun Life photo of: Sun Life Quebec
Sun Life photo of: Sun Life Finacial U.S.
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Sun Life Interviews



Getting an Interview

Getting an Interview





    Associate Director Interview

    Anonymous Employee in Wellesley, MA
    Accepted Offer
    Neutral Experience
    Easy Interview


    I applied through a recruiter. The process took 2 days. I interviewed at Sun Life (Wellesley, MA) in October 2011.


    Long process, disorganized HR department, showed lack of communication between HR and Hiring managers. Managers asked basic, easy questions. Not overly difficult. Not all parties were available, so had to go over 2 days
    interviewers seemed unprepared, underqualified.
    asked beginner level questions for company of this size.

    Interview Questions

    • what is a weakness of yours   1 Answer


    did not know enough to negotiate

See All 375 Interviews

Sun Life Awards & Accolades

  • Waterloo Area's Top Employers, Mediacorp Canada, 2015
  • Most Trusted Life Insurance Company, Reader's Digest Trusted BrandTM Survey, 2016
  • Canada's Most Attractive Employers, Universum, 2016
  • Canada's Top Employers for Young People, Mediacorp Canada, 2016
  • Global 100 Most Sustainable Corporations in the World, Corporate Knights, 2016
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