Working at SunTrust | Glassdoor

SunTrust Overview

Atlanta, GA
10000+ employees
Company - Public (STI)
Banks & Credit Unions
$5 to $10 billion (USD) per year
SunTrust is an organization driven by purpose and a personal touch. We are passionate about Lighting the Way to Financial Well-Being by helping clients, teammates and communities achieve financial confidence. As one of the nation's largest and strongest ... Read more

Mission: We strive to understand our clients’ individual circumstances and provide personalized advice and services that meet their unique banking, borrowing, and investing needs.

Glassdoor Awards

Best Places to Interview: 2017 (#87)

SunTrust – Why Work With Us?

We’re building a better future together SunTrust and BB&T have joined to become Truist.

What gets you out of bed in the morning?

Your answer is a reflection of who you are, what you value, where you want to go in life — and playing a role in helping you take on that challenge and achieve your aspirations is what we love most about our purpose as SunTrust teammates. We’ve helped musicians in Nashville hit the right notes in getting their careers started, family businesses grow and go multinational, and newlyweds start their life together by financing their first home. Our purpose, Lighting the Way to Financial Well-Being, takes many forms, but put simply: whatever drives your purpose at whatever stage of life—we’re here to help you live it, every day.

Everyone can achieve financial confidence

And it’s our purpose to help you find it. But getting on the right path and avoiding roadblocks is an ongoing challenge. That’s why we launched The onUp Movement. To help people move onward and upward toward financial confidence — with less stress of “what if” and more freedom to focus on “what’s next.” To date, we’ve helped over 4 million people (and counting) find the right tools, resources and motivation on their journey toward a life well spent.

Take it one step at a time

You’re not alone in this journey toward financial confidence—nor should you be. It’s different for everyone, but here are some resources that could help:

  • The onUp Movement: a community of people gaining more financial confidence—breaking taboos and sharing what they learn. It’s made for everyone and it’s easy to join.
  • Momentum onUp®: an industry-leading workplace financial wellness program designed to inspire, educate, and equip employees. Offered as a part of its purpose of Lighting the Way to Financial Well-Being, SunTrust does not seek to make a profit from the program. See how Momentum onUp can help your employees and your business achieve financial confidence.
  • Community Programs: that support education, reach more people and build a vision for the future.

And our teammates make it all possible

We are so passionate about putting our purpose into action that we literally gave our own shoes to a flood victim who came into a branch seeking help. (True story.) Or drove 50 miles to bring a new ATM card to a veteran who couldn’t leave his base. (Also a true story.) There are many stories just like this, and every single one shows the difference that living with purpose—and building your confidence—can make.

SunTrust Privacy Policy Link

Pay Transparency

SunTrust and BB&T have joined to become Truist.

Today, you can search for both SunTrust and BB&T jobs at our new Truist careers website.

Be at the heart of better.

Better technology, better experiences, better opportunities for our clients and communities—at Truist, it all starts with you. It’s your knowledge, your caring, and your drive that have the power to transform people’s finances, and how they live their lives.

The time is now to start your career with Truist. Are you ready to take the next step? Start your search.

Truist supports a diverse workforce and is an Equal Opportunity Employer who does not discriminate against individuals on the basis of race, gender, color, religion, national origin, age, sexual orientation, gender identity, disability, veteran status or other classification protected by law. Drug Free Workplace.

Live. Work. Thrive.

Benefits to help Truist teammates live a full, healthy life.

It's Simple. Everyone matters at Truist.

Helping Individuals reach their potential.

Fostering inclusion is about more than just hiring people from different backgrounds. It’s about everyone sharing ideas, respecting differences and achieving goals together. Truist believes that embracing the differences of all individual teammates advances creativity and makes us a more competitive company.

Our company-wide workforce diversity and inclusion initiatives strive to create a vibrant workplace that reflects the richness and diversity of the many communities we serve. That’s why we’re committed to hiring bright, talented, motivated teammates to meet the challenges of the marketplace.

To help build diversity in every level of employment and in every aspect of our organization, Truist continues to:

✓ Build strategic partnerships with colleges and professional associations to ensure we are attracting and retaining the most talented and effective workforce

✓ Create a workplace atmosphere of respect and inclusion; that capitalizes on our differences and enforce a zero-tolerance policy for harassment and discrimination

✓ Nurture a rich and diverse workforce by offering work and life enrichment programs

✓ Value and foster beneficial community relationships

✓ Provide proactive supplier opportunities for minority-, women-. LGBT-, and disabled-owned small businesses

SunTrust Reviews

  • "Suntrust is a great company to work for."

    • Work/Life Balance
    • Culture & Values
    • Career Opportunities
    • Comp & Benefits
    • Senior Management
    Current Employee - Credit Card Specialist in Dunwoody, GA
    Current Employee - Credit Card Specialist in Dunwoody, GA
    Positive Outlook
    Approves of CEO


    They have a great balance for worklife. Also they provide great benefits.


    None I have no complaints. The job is based on metrics. What you put out is what will be reflected.

See All 2,670 Reviews

SunTrust Photos

SunTrust photo of: SunTrust Headquarter offices located in Downtown Atlanta (Photo attributed to Organicabq)
SunTrust photo of: Suntrust inside of Safeway
SunTrust photo of: Suntrust
SunTrust photo of: outside
SunTrust photo of: Headquarters - Peachtree Plaza
SunTrust photo of: branch
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SunTrust Interviews



Getting an Interview

Getting an Interview





    Personal Banker Interview

    Anonymous Employee
    Accepted Offer
    Positive Experience
    Easy Interview


    I applied online. The process took 2 weeks. I interviewed at SunTrust.


    Prepare yourself to be asked plenty of scenario questions. Show leadership skills and related your sales experience to how it benefit your client. It is a sales job so ensure you can give examples of obstacles you had to overcome.

    Interview Questions

    • Give us an example where you had an obstacle and how you overcame the obstacle,   Answer Question
See All 573 Interviews

SunTrust Awards & Accolades

  • Best Banking Performer in Georgia, Global Brands Magazine, 2013
  • Best Places to Work for LGBT Equality, Human Rights Campaign, 2010
  • Barron's 500, Barron's, 2009
  • Top 50 Corporations for Supplier Diversity, Hispanic Enterprise, 2009
  • Top Intern Employers, CollegeGrad, 2009
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